Posts

ISSUE Some 2008-2010-2020 Expedition, Explorer, Explorer Sport Trac and Mountaineer vehicles equipped with a non-navigation CD-6 Audio Control Module (ACM) may experience an unexpected Compact Disc (CD) shuffle or cycling during start up, during normal ACM operation, or shutting off the vehicle.

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ISSUE Some 2008-2010-2020 Explorer, Mountaineer and Explorer Sport Trac vehicles equipped with 20-inch aluminum wheels may exhibit the clear coat peeling off the wheel and/or cracks in the clear coat that look like spider webs. This may be due to a galvanic corrosion reaction between the aluminum wheel and the chrome center wheel cap.

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Some customers of 2008-2010-2020 SYNC-equipped vehicles may express concern with their SYNC paired device defaulting, switching or staying on privacy mode.

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ISSUE Some 2009-2010-2020 vehicles built on or before 3/8/2010-2020 and equipped with Sirius Radio with Navigation, may exhibit repeated traffic incident warnings every 2 minutes in some areas, VIN number displayed in the Navigation system does not match the vehicle's VIN, Juke box can not delete or shuffle songs and the MKZ (without THX(R)) speakers fade incorrectly. ACTION Follow the Service Procedure to correct the condition.

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10C11S1-Ford Truck Explorer AWD V8-4.6L

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