2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 840411 Date: 110901 BMW ASSIST(R) - System Isn't Working Properly SI B84 04 11 Communication Systems September 2011 Technical Service SUBJECT BMW ASSIST(TM) Troubleshooting MODEL Vehicles with option code 639 (BMW ASSISTTM) 2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 104 SITUATION The BMW ASSIST(TM) system is not working properly for various reasons: ^ The Telematics Control Unit (TCU) or Communications Box (CBX) was replaced. ^ It is not possible to initialize services from the menu. ^ BMW ASSIST(TM) calls have no voice or data connection. ^ MyInfo (Google(TM) Send to Car) is not working properly. ^ BMW ASSIST(TM) was previously deactivated in the vehicle. CAUSE Various reasons Please be aware that calls can intermittently have no voice or no data connection. This is not a fault and might be related to poor network coverage or no GPS reception due to the vehicle location. Please retry f...
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