Drivetrain - Noises at Full Lock From Front Axle Area Squeaking noise emanating from area of front axle at full steering lock

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

 Technical Service Bulletin # LI33-30_P-055908 Date: 130412
Drivetrain - Noises at Full Lock From Front Axle Area Squeaking noise emanating from area of front axle at full steering lock
Topic number L133.30-P-055908
Version 1
Design group 33.30 Final drive, differential, drive shaft
Date 04-12-2013
Validity Models: All Mercedes-Benz cars with front-wheel drive and 4x4 vehicles
Reason for change
Complaint:
Noises (squeaking) at full steering lock from the area of the front axle.
Cause:
The painting of the rubber boot during production can result in a squeaking noise in the area of the outer joints at full lock.
Remedy:
Raise the vehicle at the front axle, then turn the steering wheel to full lock on both sides while rotating the wheels by hand. If there is a squeaking noise near the full lock position, the following work procedure is to be performed:
1. Clean boots on left and right outer joints.
2. Coat boots on left and right outer joints with lubricant A 000 989 36 60*.
Note:
Do not replace the side shafts on account of this complaint.
Symptoms
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 38
Parts
Work units 

Body - Wind Deflector Net Loose Wind deflector net loose

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

 Technical Service Bulletin # LI77-21_P-055302 Date: 130204
Body - Wind Deflector Net Loose Wind deflector net loose
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Topic number L177.21-P-055302
Version 1
Design group 77.21 Panoramic roof
Date 02-04-2013
Validity Model series 166 with panoramic roof (code 413)
Reason for change
Complaint:
Wind deflector net loose.
Cause:
1. Profile rail (2) in PU channel in trim (1) maybe incorrectly installed (automatically ribbed by the supplier since 01/12).
2. PU channel in trim (1), gap too large.
PU channel in trim (1), material can expand in the heat, the gap becomes larger and the profile rail (2) can loosen due to the tension of the net.
3. The profile rail (2) may have ~barbs on one side only (should be on both sides).
Remedy:
Do not replace the wind deflector with net (3), but insert the profile rail (2) into the PU channel (1) by gluing the profile rail (2) on the left and right outside.
Use commercially available instant adhesive Loctite 495.
Clean Point: The profile rail is glued in series production (supplier) since 07/12.
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Attachments, Symptoms, Work Units tables

Instruments - 'SOS mbrace Service Not Activated' Displayed "SOS mbrace Service Not Activated" displayed in Instrument Cluster

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

Technical Service Bulletin # LI82-95_P-054406 Date: 130416
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 63
Instruments - 'SOS mbrace Service Not Activated' Displayed "SOS mbrace Service Not Activated" displayed in Instrument Cluster
Topic number L182.95-P-054406
Version 1
Design group 82.95 Emergency call Systems
Date 04-16-2013
Validity All MY13 166, 172, 204, 207, 212, 218, 231, 463
Reason for change
Complaint:
"SOS mbrace Service Not Activated" displayed in Instrument Cluster after vehicle taken out of transport mode
Note: "SOS mbrace inoperative" is indicative of a different issue.
Cause: Over the Air Registration has failed or has not been completed
Remedy: 1.) Ensure vehicle is in a location with known good Verizon Wireless signal
2.) Verify location and time on head unit is accurate (e.g. ensure good GPS coverage)
3.) If ignition has been on for more than 4 minutes, cycle the ignition and wait for another 8 minutes
Note: If complaint has been resolved by step 3 then the system is working as designed. No warranty claim should be created (activity is included within standard PDI check).
4a.) If message remains in Instrument Cluster after the above steps have been taken (please perform step 4b in parallel to this step), call HTI dealer support (877-826-6319) with you vehicle information and state that the OTAR (Over the Air Registration) process has failed on the vehicle you are working on and that you have verified proper operating conditions prior to calling. They will assist you in completing the OTAR process.
4b.) In order to improve the overall registration process we need more information as to what may be causing vehicles to not register properly. To do this, please create PTSS case with the following symptom string: > Communication/information > Communication > Telematics service > TELEAID emergency call system > TELEAID function > Activation/deactivation fails and include the following in the case:
^ Activation status page from actual values in Xentry under the mbrace control unit showing the following:
^ Operating condition: in-service/in-provisioning/out-of-service/transport mode/production mode
^ Registration error status
^ Working key: valid or invalid
^ Which mbrace functions are not working properly (internet, remote door lock, i/r-button, etc.), and a detailed explanation what the problem is (e.g. network announcements) mbrace control unit log
^ Confirmation that HTI has been contacted first and the account was properly set from their side. When in contact with HTI, what is the activation status of the customers account?
^ Have you experienced similar problems with other vehicles in the same location, please indicate vehicle/location/case.
^ When closing the case, please explain how the issue was resolved
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Symptoms

Interior - 2nd Row Seat Black/Red Release Handle Can Break Manual release of 2nd seat row breaks (black/red handle)

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

 Technical Service Bulletin # LI91-22_P-055640 Date: 130221
Interior - 2nd Row Seat Black/Red Release Handle Can Break Manual release of 2nd seat row breaks (black/red handle)
Topic number LI91.22-P-055640
Version 1
Design group 91.22 Seat bench, folding seat bench
Date 02-21-2013
Validity Model series X166
Reason for change
Complaint: When the 2nd seat row is folded, the black/red release handle can break, meaning that the rear bench seat can no longer be unlocked or folded down.
Cause: Improper operation of the release handle can produce excessive stress on the material.
Remedy: Replace release handle.
Remove release handle as described in AR91.12-P-0100GQ under operation steps 1-10.
Install release handle in reverse order.
IMPORTANT:
Additionally fasten the release handle to the seat structure using a cable tie (see attachment for position and location of cable tie)
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 35
Attachments
Symptoms
Parts
Work units

Restraints - Noise From Seat Belt Height Adjustment Noise from seat belt height adjustment

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts


 Technical Service Bulletin # LI91-40_P-0535723 Date: 121127
Restraints -  Noise From Seat Belt Height Adjustment Noise from seat belt height adjustment
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 26
Topic number LI91.40-P-053572
Version 3
Design group 91.40 Seat belts, emergency tensioning retractors
Date 11-27-2012
Validity W 204 as of facelift (code 802), S 204 as of facelift (code 802), X 204, model series 246, W 166, X 166
Reason for change Validity extended to include model series W166 and X166
Complaint: Creaking noise from left or right front seat belt height adjustment mechanism.
Cause: Friction between seat belt height adjustment journal in guide slot.
Remedy:
^ Remove B-pillar trim
^ Apply a small quantity of lubricant between the seat belt height adjustment journal and the guide slot (Pic_1) using a thin, pointed implement such as a needle
^ Install B-pillar trim
Note:
Do not replace the seat belt!
Attachments
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 27
Symptoms
Parts

Body - Cleaning Tin-Plated Surfaces

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

Technical Service Bulletin # S-98_00-31 Date: 130109
Body - Cleaning Tin-Plated Surfaces Date: January 9, 2013
Order No.: S-B-98.00/31
Group: 98
SUBJECT: MY-All, Models All
Cleaning Tin-Plated Surfaces
Prior to painting tin-plated surfaces do the following:
Procedure
1. Heat with an infrared portable radiant drying unit for approximately 15 minutes.
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 18
2. After the surface has cooled sufficiently, clean the area thoroughly with sheet-metal cleaner or degreasing agent.
3. Paint with approved painting material.
Reference http://aftersales.mercedes-benz.com, and S-B-98.00/13T (or latest version)

A/T - 722.96 Transmission Group 28 Damage Code Changes Date: September 26, 2012

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

Technical Service Bulletin # S-28_00-12 Date: 120926
A/T - 722.96 Transmission Group 28 Damage Code Changes Date: September 26, 2012
Order No.: S-B-28.00/12
Group: 28
SUBJECT: Transmission 722.96
Design Group 28 Damage Code Changes
For better assignment of fault types in warranty processing, damage code 28001 must be used for all complaints on transfer case (e.g. bearing damage, fault type G5).
Fault type:
^ 47 corroded/oxidized
^ A4 stretched
^ D6 sluggish
^ F4 no power flow
^ G5 noises in complete vehicle speed range
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For damage code 28224 helical gear set/spur gear set, the fault type "36 noises" is replaced by "46 howling" (this fault type is to be used, for example, for gear set howling).
Fault type:
^ 06 broken
^ 46 howling
^ D1 worn
^ D3 worn out 

Lighting - Headlamp Unit Fogged/Droplets Forming Lamp unit fogged/droplets forming

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

Technical Service Bulletin # LI82-10_P-0545522 Date: 130212
Lighting -  Headlamp Unit Fogged/Droplets Forming Lamp unit fogged/droplets forming
Topic number L182.10-P-054552
Version 2
Design group 82.10 Exterior lights
Date 02-12-2013
Validity Model 166
Reason for change New replacement part number
Complaint: Lamp unit fogged or droplets forming.
Cause: Due to the vent openings, the lamp unit is an "open system".
This means that acidic gases, moisture, dirt and exhaust gases can penetrate it.
This can result in deposits on the diffuser and lens.
Remedy: Check housing cover of lamp unit for natural fogging or dew as per L182.10-P-050139.
1. If a reduction in the degree of fogging is visible, the pressure compensation membrane can be inserted after complete evaporation of the dew.
2. If no reduction in the degree of fogging is visible, the lamp unit is defective and must be replaced.
However, the cover with the pressure compensation membrane should also be attached in this case.
Note:
Residual fogging is possible due to the laws of physics and is OK.
Fogging does not impair the functionality or the service life of the lamp unit.
Pressure compensation membranes should always be used on both lamp units.
Attach housing cover with pressure compensation membrane:
1. Remove lamp unit
2. Remove all vent opening grommets.
3. Seal vent openings with sealing profile.
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 39
Important: In order for the pressure compensation membrane to be effective it is vital that all the openings are carefully sealed! Positions of vent openings, see Figure 1.
4. Insert housing cover with pressure compensation membrane.
5. Install lamp unit.
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 40
Attachments
Symptoms
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 41
Parts
Work Units

Infotainment - No Navigation, Media Interface Inoperative Audio 20: No navigation, language set to English, Media Interface inoperative

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

Technical Service Bulletin # LI82-60_P-055630 Date: 130212
Infotainment - No Navigation, Media Interface Inoperative Audio 20: No navigation, language set to English, Media Interface inoperative
Topic number L182.60-P-055630
Version 1
Design group 82.60 Radio, audio/video Systems
Date 02-12-2013
Validity NTG4.5: Model 166, 172, 176, 204, 207, 212, 218, 246 with code 510 (Audio 20 incl. CD changer) or code 523 (Audio 20 CD radio) and code 802 (Model year 2012) or code 803 (Model year 2013)
Reason for change Remedy restricted to vehicles with model year code 802 and model year code 803
Complaint: Navigation is not available.
The language setting is automatically set to English.
The Media Interface is inoperative.
In the quick test the software object number "000 000 00 00" is displayed.
Attachments
Cause: Software of Audio 20 control unit (A2).
Remedy:
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 30
If a software update is no longer possible, the Audio 20 control unit (A2) must be replaced.
Note: This complaint can no longer occur as of software release 12/40 00.
This software release is available as of XENTRY telematics CD 01/2013.
Symptoms

Anti-theft - Transmitter Key Replacement Operation Code

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

Technical Service Bulletin # S-80_35-60 Date: 130123
Anti-theft - Transmitter Key Replacement Operation Code Date: January 23, 2013
Order No.: S-B-80.35/60
Group: 80
SUBJECT:
MY-All, Models 164, 166, 171, 172, 176, 202, 203, 204, 207, 208 as of 6/1/07, 209, 210 as of 3/1/07, 211, 212, 216, 218, 219, 221, 230, 245, 251 Transmitter Key Replacement Operation Code
Do not use operation code 80-2714 (Replace transmitter key (after check) Transmitter key not programmed).
Use 80-2725 (Replace transmitter key (after check) Transmitter key Programmed).

Instruments - Reset Trip Computer After ECU Software Update

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts


Technical Service Bulletin # S-54_50-256 Date: 121210
Instruments - Reset Trip Computer After ECU Software Update Date: December 10, 2012
Order No.: S-B-54.50/256
Group: 54
SUBJECT: MY-All, Models All with Code 801 MY2011, Code 802 MY2012, Code 803 MY2013
Reset Trip Computer After ECU Software Update
Since MY2011 vehicles no longer calculate the consumption figures or trip data in the instrument cluster, rather they are calculated in the engine
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control unit (ECU).
Consequently, every ECU software update requires synchronization of the trip data in the ECU and in the instrument cluster by resetting the trip computer. After updating the ECU software, reset the trip computer in the "After start" and "After reset" menus by using the buttons on the steering wheel. Skipping this step will display incorrect fuel consumption data. 

Body/Electrical - Various Door Control Function Failures Various function failures in the door control

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts



                                                                                                                             









                                                                                 Technical Service Bulletin # LI72-40_P-0550452 Date: 130107
Body/Electrical - Various Door Control Function Failures Various function failures in the door control
Topic number LI72.40-P-055045
Version 2
Design group 72.40 Door control
Date 01-07-2013
Validity MODEL 166 with code 803 up to VIN end number A168336 MODEL 172 with code 803 up to VIN end number F062354 MODEL 176 with code 803 up to VIN end number J038712 MODEL 204 with code 803 up to VIN end number A824928 MODEL 204 with code 803 up to VIN end number G062313 MODEL 204 with code 803 up to VIN end number L218393 MODEL 204 with code 803 up to VIN end number R273380 MODEL 207 with code 803 up to VIN end number F209913 MODEL 212 with code 803 up to VIN end number A731976 MODEL 212 with code 803 up to VIN end number L093279 MODEL 218 with code 803 up to VIN end number A081880 MODEL 231 with code 803 up to VIN end number F014916 MODEL 246 with code 803 up to VIN end number J132310 MODEL 246 with code 803 up to VIN end number N037020
Reason for change Validity, complaint and symptom supplemented
Complaint: Various function failures in the door control (only front doors affected):
^ Automatic window raising not possible
^ Power window cannot be normalized
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^ Automatic fold in/out function of outside mirror faulty
^ Malfunction of central locking
^ Actuation of illumination in doors faulty
^ Malfunction of seat adjustment
Notes:
^ The fault memory of the door control unit (DCU-xF) may contain stored fault codes that are listed under "Control unit/fault code" (see below).
^ In the event of a complaint, the fault is continuously present.
Cause: Waking of the door control units with a simultaneous voltage dip in the power supply (< 5 V) can cause the above function failures under certain circumstances.
Remedy:
1. Perform reset of affected door control unit (unplug connector 3 at DCU-xF for approx. 20 seconds)
2. Perform normalization of power window system.
3. Erase fault memory.
4. Check whether the fault was rectified by the reset.
=> Fault not rectified: Continue with step 5.
=> Fault rectified: Continue with step 6.
5. Replace door control unit (DCU-xF).
6. Perform initial startup of door control unit: (Xentry Diagnostics => Control unit view => DCU-xF => Adaptations => Initial startup)
Symptoms
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Control unit/fault code

Steering/Suspension - Squeak/Honk Noise From Front Axle "Squeaking/honking noise" from area of front axle during strong suspension jounce or rebound.

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

Technical Service Bulletin # LI32-22_P-055559 Date: 130211
Steering/Suspension - Squeak/Honk Noise From Front Axle "Squeaking/honking noise" from area of front axle during strong suspension jounce or rebound.
Topic number L132.22-P-055559
Version 1
Design group 32.22 Air suspension
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 32
Date 02-11-2013
Validity 166 0## ## 011163 up to 166 0## ## 097930 166 8## ## 058389 up to 166 8## ## 098001 Only valid for vehicles with Airmatic suspension with ADS (SA code 214)
Reason for change
Complaint: "Squeaking/honking noise" from the front axle during strong suspension jounce or rebound, such as when driving over large road bumps or curbstones.
Attachments
Cause: The noise is produced by the oil stream in the front axle damper flowing past the valve parts of the proportional valve (ADS module).
Remedy: Replacement of suspension strut causing the noise.
Symptoms
Parts
WIS-References

COMAND(R) - Doesn't Start, Can't Be Operated, Dark Display COMAND: Does not start, cannot be operated, COMAND display remains dark

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

Technical Service Bulletin # LI82-85_P-055695 Date: 130228
COMAND(R) - Doesn't Start, Can't Be Operated, Dark Display COMAND: Does not start, cannot be operated, COMAND display remains dark
Topic number L182.85-P-055695
Version 1
Design group 82.85 Navigation and communication Systems (CNS, ICS, COMAND, FleetBoard)
Date 02-28-2013
Validity NTG4.5:
Model 207, 212, 218 with code 088 or code 803 and code 512 (COMAND Online with integrated 6-disk DVD changer) or code 526 (COMAND Online without navigation) or code 527 (COMAND Online) or code 528 (COMAND Online without navigation) Model 166, 172, 176, 204, 246, 463 with code 802 or code 803 and code 512 (COMAND Online with integrated 6-disk DVD changer) or code 526 (COMAND Online without navigation) or code 527 (COMAND Online) or code 528 (COMAND Online without navigation)
Reason for change
Complaint: The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated.
Note: The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
Cause: Software release of COMAND control unit (A4013)
Remedy: 1. Disconnect the power supply of the COMAND unit for a short period of time (approx. 1 mm). Following this the problem is rectified, but may reoccur.
2. Perform a software update of the COMAND unit (A4013).
Note: Replacing the COMAND unit does not remedy the problem!
The complaint is permanently rectified with the following software updates:
^ For vehicle models 207, 212, 218 with code 088: Software update of COMAND control unit (A4013) to software release 12/47 00 or higher
^ For vehicle models 166,172, 204, 246 with code 802: Software update of COMAND control unit (A4013) to software release 12/47 00 or higher
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 31
^ For vehicle models 166, 172, 176, 204, 207, 212, 218, 246, 463 with code 803: Software update of COMAND control unit (A4013) to software release 12/36 00 or higher
Note: The software will be available with Xentry Diagnostics version 03/2013 and Telematics DVD 03/13 (A 166 827 1159).
Symptoms

Body - License Plate Bracket Installation Precautions

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts
Technical Service Bulletin # S-88_30-88 Date: 120926
Body - License Plate Bracket Installation Precautions Date: September 26, 2012
Order No.: S-B-88.30/88
Group: 88
SUBJECT: MY-All, Models All
License Plate Bracket
To avoid seized license plate bolts on the trunk lid, only use the screw in Parts Information below. Use this part with a riveted nut.
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 13
Carefully ensure that the screw/bolt is tightened to a torque of 4 Nm.
Parts Information  

A/C - Heater Blower Start Delayed/A/C Display OFF Heater blower starts up with delay after engine start/ A/C operating unit display off after engine start

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

Technical Service Bulletin # LI83-30_P-056219 Date: 130419
A/C - Heater Blower Start Delayed/A/C Display OFF Heater blower starts up with delay after engine start/ A/C operating unit display off after engine start
Topic number L183.30-P-056219
Version 1
Design group 83.30 Air conditioning
Date 04-19-2013
Validity W/X 166 up to Year of Manufacture (YoM) 13/1 (vehicles up to code 804 -> as of code 804 already in production)
Reason for change
Complaint:
- At engine start the display on the A/C operating unit is off and the blower is not actuated immediately. A/C operating unit and blower start up only after approx. 15 seconds.
The fault code A10D00 (The power supply is too low) is stored in the fault memory.
Cause:
- The 12 V output of the A/C operating unit is switched off.
Remedy:
Update software of air conditioning control unit (software available as of DVD 05/12)
Do not replace any components of the A/C as this will not remedy the issue!
Symptoms
Control unit/fault code 

Heating/A/C - Front Heater Blower Runs With Ignition OFF Front heater blower runs on although ignition is switched off

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

 Technical Service Bulletin # LI83-30_P-056231 Date: 130422
Heating/A/C - Front Heater Blower Runs With Ignition OFF Front heater blower runs on although ignition is switched off
Topic number L183.30-P-056231
Version 1
Design group 83.30 Air conditioning
Date 04-22-2013
Validity X 166 with code 582 up to YoM 13/1 (vehicles up to code 804 -> as of code 804 already in production)
Reason for change
Complaint:
- The front heater blower runs on after the engine is switched off although the ignition is off.
The fault code 906E87 (The rear blower regulator has a malfunction. Message missing) is stored in the fault memory.
Cause: - The blower regulator of the rear A/C is confusing the LIN bus.
Remedy: Update software of air conditioning control unit (software available as of DVD 05/12)
Replacing the blower regulator does not remedy the issue!
Symptoms
Control unit/fault code 

Antitheft System - 'Replace Key Battery' Message Displayed

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

Technical Service Bulletin # S-80_61-61A Date: 130404
Antitheft System - 'Replace Key Battery' Message Displayed Date: April 4, 2013
Order No.: S-B-80.61/61a
Supersedes: S-B-80.61/61, March 2013
Group: 80
Revision a: Updated with notes indicating key information required.
SUBJECT: All Model Vehicles with Keys that have One Battery Instrument Cluster Message "Replace Key Battery"
Customer Complaint: The message "Replace Key Battery" is displayed. Key battery life is perceived by the customer as being too short.
Condition/Background: Product Technical Support is requesting specific data in order to further evaluate the technical aspects of this complaint.
Action: Please open a PTSS case and include the following information in the case (scenario 1 & 2 below requires you to open and close the case with no interaction from DTS):
Note: If you have Excel, fill out the excel sheet in STAR TekInfo under DTS -> KG Key Battery Test Sheet and attach to case. If you attach the excel sheet to the case, then you do not have to re-enter the information indicated below in the case.
Required Case Information per incoming complaint associated Key:
Key Number - Indicate key number (check via SDS)
Key Date Code - Date code of the (last 4 digits on barrel)
Brand - The brand of the battery (Duracel, Panasonic, etc.)
Tensioned - Does service history indicate previously tensioned contacts?
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 51
Enhanced - Does service history indicate previously cleaned/enhanced contacts?
Battery Voltage - Measured voltage of battery currently in the key
Optional Case Information:
Driving Frequency- How many times a day, on average, does the customer get in and out of their vehicle? Do they get in and out 20 times, 2 times, 8 times?
Ride length - What is the average drive length per drive cycle? This is important because the KG system pings the keys every 5km for 20km - for a total of 5 times per drive cycle max.
Driving habits - Where does the customer keep their key when driving?
Parking Habits - Where does the customer park their car? Do they lock it? Do they keep the key in the vehicle overnight?
When creating the case, please use the symptom string > Overall vehicle > Safety and locking system > Locks/locking/Remote closing mechanism > Discharged battery.
After creating a case, please proceed according to the following applicable scenario:
Scenario 1 - The key battery has never been replaced.
Please perform the following actions:
^ Tension the battery contacts (both center and side)
^ Clean the contacts using contact cleaner A 008 989 55 71 (both center and side)
^ Replace the battery with Mercedes-Benz part number A 000 828 03 88
^ Measure voltage of replacement key battery
Scenario 1 case closure - indicate the following per outgoing complaint associated key:
^ Key number
^ Key battery was replaced
^ Brand of replacement battery
^ Contacts tensioned and cleaned
^ Measured voltage of replacement key battery
Note:
Cases submitted without incoming and outgoing key information, per key claimed, will have their corresponding warranty claims denied.
Scenario 2 - Repeat complaint for this particular key number, key battery has been previously replaced and any of the following were not completed (according to service history):
^ Tension the battery contacts (both center and side)
^ Clean the contacts using contact cleaner A008 989 55 71 (both center and side)
^ Installation of Mercedes-Benz sourced battery (part number A 000 828 03 88)
Please perform the following actions:
^ Replace the battery with Mercedes-Benz part number A 000 828 03 88
^ Tension the battery contacts (both center and side)
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 52
^ Clean the contacts using contact cleaner A 008 989 55 71 (both center and side)
^ Measure voltage of replacement key battery
Scenario 2 case closure - indicate the following per outgoing complaint associated key:
^ Key number
^ Key battery was replaced
^ Contacts tensioned and cleaned
^ Brand of replacement battery
^ Measured voltage of replacement battery
Note:
Cases submitted without incoming and outgoing key information, per key claimed, will have their corresponding warranty claims denied.
Scenario 3 - Repeat complaint for this particular key number, key battery has been previously replaced and all of the following were completed (according to service history):
^ Tension the battery contact
^ Clean the contacts using contact cleaner A008 989 55 71
^ Installation of Mercedes-Benz sourced battery (part number A 000 828 03 88)
Please perform the following actions:
^ Open DTS case and follow the instructions received from Dealer Technical Support.
Scenario 3 case closure - indicate the following per outgoing key.
^ Key number
^ Key battery or key was replaced
^ Contacts tensioned and cleaned
^ Brand of replacement battery or brand of battery in replacement key
^ Measured voltage of replacement battery or battery in replacement key
NOTE:
Cases submitted without incoming and outgoing key information, per key claimed, will have their corresponding warranty claims denied.
Parts Information
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 53
In Case of Warranty
Key Battery Information Form

Body/Frame - Dedicated Frame Straightener Date: October 24, 2012 Order No.: S-B-58.40/161 Supersedes: S-B-58_094A Group: 58 / 60 Revision History Revision Date Purpose

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts



Technical Service Bulletin # S-58_40-161 Date: 121024
Body/Frame - Dedicated Frame Straightener Date: October 24, 2012
Order No.: S-B-58.40/161
Supersedes: S-B-58_094A
Group: 58 / 60
Revision History
Revision Date Purpose
- 12/96 Initial issue
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 2
SUBJECT: All Models
Dedicated Straightening Equipment For Collision Repair
Mercedes-Benz collision repair procedures are very specific concerning the type of equipment used in the repair and reconditioning of bodies following an accident. Mercedes-Benz collision repair procedures require that vehicles requiring structural repairs or major tensioning forces (pulling) be repaired on a Mercedes-Benz "approved" dedicated straightening bench. "Structural" damage, for example, is any damage to axle mounting points or side/cross members. The vehicle must be mounted and securely fastened to the dedicated straightening bench at points not affected by the accident using the straightening brackets and the vehicle-defined mounting points. Mounting the body in this method allows for dimension variations in the deformed parts to be immediately recognizable.
There are a number of reasons why Mercedes-Benz requires dedicated fixtures when performing certain types of repairs. When new models are being developed, research is conducted to determine the methods which must be followed in order to restore a collision damaged vehicle. In the process of evaluating repair practices, vehicles are crashed and repaired using various techniques including splicing in various areas, and then crashed again in order to identify the methods that best permit that the repaired vehicle will offer the equivalent level of structural integrity as the vehicle is originally assembled. The results of these tests are the basis for establishing Mercedes-Benz collision repair procedures.
Mercedes-Benz does not publish body dimension data nor do we approve performing comparative measurements to determine vehicle location or measuring points to perform body repairs. The fixed mounting points on the body along with the use of a dedicated fixture bench and straightening brackets provide for an exact and proper placement of the body. This method is used to duplicate the precision necessary to ensure that the repaired body meets our specifications. When comparing the time required to set up the vehicle on a dedicated fixture bench and the entire straightening and repair procedure, the times may appear to be negative, however they are more than compensated for by the quicker straightening and welding work without the need for any body re-adjustment.
When using a bench for straightening, the force is initiated at vehicle points specifically designed for this purpose. The straightening brackets absorb the pulling forces. The correct amount of pulling is achieved when the body measurement point locates itself with the matching straightening bracket without stress. New body parts can be "located" over the straightening bracket for accurate welding with no distortion. Measurement errors, such as can arise with measuring systems, cannot occur.
In the United States, the only companies marketing straightening equipment approved by Mercedes-Benz USA, LLC are Celette and Car Bench. Both Celette and Car Bench work closely with Daimler AG (Stuttgart) in designing and building dedicated fixture sets for Mercedes-Benz and Maybach vehicles which not only provide for accurate component location, but also provide a safe, proper anchoring of the vehicle during pulling operations.
Note:
Daimler AG specifically states jacking points in the rocker panels are to be used only to lift a vehicle, and are not designed to be used as or appropriate for use to anchor the vehicle for structural repairs. The longitudinal pinch welds for the floor pan are not designed or intended to be used for anchoring the body. When using pinch welds to carry out straightening repairs, the vehicle can work loose and warp. Constant readjustment is necessary and damage to previously undamaged body panels is possible. Therefore, these systems are not suitable for Mercedes-Benz vehicles and in this respect can only be regarded as supplemental equipment for use on competitor vehicles or for damage diagnosis.
In addition:
When performing any repairs on Mercedes-Benz and Maybach vehicles, the correct procedures must be followed. The correct materials, tools and equipment must be used. In the event that jobs are performed as sublet repairs, the dealer is responsible for providing these materials, tools, equipment and procedures to those performing the repairs.
Mercedes-Benz Certified Collision Repair Facilities are required to use Mercedes-Benz approved dedicated straightening equipment, straightening fixtures and follow Mercedes-Benz work procedures to perform structural repairs. Failure to do so may result in the decertification of the Certified Repair Facility.
Ordering Information: Call the MBUSA Standard Service Equipment Program (SSEP) 1-888-458-4040 for ordering instructions or see the web-based e-SSEP Catalog on Netstar or on the internet: www.startekinfo.com. 

Cell Phone - Called Party Difficult To Understand/Interference Mobile phone in general: The called party is sometimes difficult to understand in the vehicle, interference noise intermittently audible in the vehicle

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

Technical Service Bulletin # LI82-70_P-0542272 Date: 130326
Cell Phone - Called Party Difficult To Understand/Interference Mobile phone in general: The called party is sometimes difficult to understand in the vehicle, interference noise intermittently audible in the vehicle
Topic number LI82.70-P-054227
Version 2
Design group 82.70 Cellular telephone, voice control system (VCS)
Date 03-26-2013
Validity NTG 4.5: Model 176, 166, 172, 246 with code 510 (Audio 20 CD with CD changer, 6-disk) or code 512 (COMAND online with DVD changer) or code 523 (Audio 20 CD) or code 526 (COMAND DVD without navigation) or code 527 (COMAND online) or code 528 (COMAND)
Reason for change Remedy added
Complaint: Interference can be heard occasionally in the vehicle during a telephone call. This sometimes leads to whole words or syllables not arriving at the called party or instead of these words or syllables only interference noise can be heard.
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 65
Note:
The complaint only occurs when the mobile phone is in the vicinity of the head unit or placed into the center console.
Note:
The complaint only occurs when the standard Bluetooth Connectivity installation is used.
Cause: Interference during Bluetooth transmission because of the location in which the mobile phone has been put down and the used mobile phone.
Remedy: Perform software update of radio control unit (A2) or COMAND controller unit (A4013).
Note:
COMAND controller unit (A40/3):
The remedy for the COMAND controller unit (A40/3) is available as of Xentry Diagnostics version 03/13.
Radio control unit (A2):
The remedy for the radio control unit (A2) has been available since Xentry Diagnostics version 01/13.
Exception: Model series 246 with code 802 (Model year 2012) and code 218 (Reversing camera). The remedy will be available as of Xentry Diagnostics version 05/13.
Important: The software update changes the color of the user interface in the central display (A40/8) from "papyrus" to "silver". It is not possible to change the "silver" color afterwards. Be sure to advise the customer of this change to the user interface!
Symptoms
Work units