Mercedes Benz

Some customers of 2008-2010-2020 SYNC-equipped vehicles may express concern with their SYNC paired device defaulting, switching or staying on privacy mode.

ISSUE Some customers of 2008-2010 SYNC-equipped vehicles may express concern with their SYNC paired device defaulting, switching or staying on privacy mode. The customer may not be able to accept the call through the SYNC system or must answer the call manually on their personal device.