Some customers of 2008-2010-2020 SYNC-equipped vehicles may express concern with their SYNC paired device defaulting, switching or staying on privacy mode.
ISSUE Some customers of 2008-2010-2020 SYNC-equipped vehicles may express concern with their SYNC paired device defaulting, switching or staying on privacy mode. The customer may not be able to accept the call through the SYNC system or must answer the call manually on their personal device. DisclaimerTechnical Service Bulletin # 10-2-8 Date: 100215 SYNC(R) System - Defaults To 'Privacy Mode' TSB 10-2-8 02/15/10 SYNC SYSTEM DEFAULTS TO OR STAYS IN PRIVACY MODE, MULTIPLE VEHICLE LINES FORD: 2008-2009 Taurus X 2008-2010-2020 Focus, Fusion, Mustang, Taurus, Edge, Escape, Expedition, Explorer Sport Trac, Explorer, F-150, F-250, F-350, F-450 2009-2010-2020 Flex LINCOLN: 2008-2010-2020 MKZ 2009-2010-2020 MKS 2008 Mark LT 2008-2010-2020 MKX, Navigator 2010-2020 MKT MERCURY: 2008-2009 Sable 2008-2010-2020 Milan, Mariner, Mountaineer ACTION Follow the Service Procedure steps to correct the condition. 2010-2020 Ford Truck Explorer AWD V8-4.6L ...