Showing posts with label Navigation - Becker(R) MAP PILOT Freezes/Slow/Delayed Response. Show all posts
Showing posts with label Navigation - Becker(R) MAP PILOT Freezes/Slow/Delayed Response. Show all posts

Sunday, June 23, 2019

Mercedes-Benz A220 2020 Technical Service Bulletin # LI82-61_P-055955 Date: 130424


Navigation - Becker(R) MAP PILOT Freezes/Slow/Delayed Response



Becker MAP PILOT: Boots only as far as Becker logo, navigation screen freezes, reacts with a delay, TMC unavailable in UK



Topic number L182.61-P-055955



Version 1



Design group 82.61 Auto pilot system (APS), Audio 30 APS



Date 04-24-2013



Validity Model 117, 166, 172, 176, 204, 207, 212, 218, 242, 246



with Becker MAP PILOT (code 509) or preinstallation for



Becker MAP PILOT (code 508)



Reason for change



Complaint:



- The navigation function boots only as far as the Becker logo.



- The display in the navigation function freezes.



- The startup time of the navigation function takes a long time (up to 60 seconds).



- The display responds with a delay when the navigation function is operated.



Attachments



Cause:



Software in navigation module (A2/30).



Mercedes-Benz A220 2020 Page 444



Remedy:



Perform the following software updates in the navigation module (A2/30):



1.) Update interface software (Automotive Software) in navigation module (A2/30) to version 12/21.00 (A 166 902 73 04) or higher using



XENTRY Diagnostics. The software is available as of XENTRY Diagnostics Release 09/12.



2.) Update firmware in navigation module (A2/30) to version R22.3.1205 (available since Week 37/12) or higher using Becker Content Manager.



3.) Update navigation software (PND software) in navigation module (A2/30) to version 2.0.50 (available since Week 37/12) or higher using



Becker Content Manager.



Note:



The updates of the navigation software (PND software) including firmware must be performed using the current Becker Content Manager. The



checks for updates on launching the Becker Content Manager must be activated in the "Settings" menu (see attachment). To update the



navigation software, it may be necessary to perform a free-of-charge update of the map data at the same time. Detailed information can be found



at www.beckermappilot.com. The update process can take up to several hours depending on your Internet connection.



Attachments



Mercedes-Benz A220 2020 Page 445

Wednesday, September 27, 2017

Mercedes Benz E 63 AMG Sedan Navigation - Becker(R) MAP PILOT Freezes/Slow/Delayed Response Becker MAP PILOT: Boots only as far as Becker logo, navigation screen freezes, reacts with a delay, TMC unavailable in UK

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2010 Mercedes Benz E 63 AMG Sedan (212.077) V8-6.3L (156.985) Copyright ? 2013, ALLDATA 10.52SS Page 1
Vehicle: All Technical Service Bulletins
Navigation - Becker(R) MAP PILOT Freezes/Slow/Delayed Response
Becker MAP PILOT: Boots only as far as Becker logo, navigation screen freezes, reacts with a delay, TMC unavailable in UK
Topic number L182.61-P-055955
Version 1
Design group 82.61 Auto pilot system (APS), Audio 30 APS
Date 04-24-2013
Validity Model 117, 166, 172, 176, 204, 207, 212, 218, 242, 246
with Becker MAP PILOT (code 509) or preinstallation for
Becker MAP PILOT (code 508)
Reason for change
Complaint:
- The navigation function boots only as far as the Becker logo.
- The display in the navigation function freezes.
- The startup time of the navigation function takes a long time (up to 60 seconds).
- The display responds with a delay when the navigation function is operated.
Attachments
Cause:
Software in navigation module (A2/30).
Remedy:
Perform the following software updates in the navigation module (A2/30):
1.) Update interface software (Automotive Software) in navigation module (A2/30) to version 12/21.00 (A 166 902 73 04) or higher using
XENTRY Diagnostics. The software is available as of XENTRY Diagnostics Release 09/12.
2.) Update firmware in navigation module (A2/30) to version R22.3.1205 (available since Week 37/12) or higher using Becker Content Manager.
3.) Update navigation software (PND software) in navigation module (A2/30) to version 2.0.50 (available since Week 37/12) or higher using
Becker Content Manager.
Note:
The updates of the navigation software (PND software) including firmware must be performed using the current Becker Content Manager. The
checks for updates on launching the Becker Content Manager must be activated in the "Settings" menu (see attachment). To update the
2010 Mercedes Benz E 63 AMG Sedan (212.077) V8-6.3L (156.985) Copyright ? 2013, ALLDATA 10.52SS Page 2
navigation software, it may be necessary to perform a free-of-charge update of the map data at the same time. Detailed information can be found
at www.beckermappilot.com. The update process can take up to several hours depending on your Internet connection.
Attachments
Symptoms