@Technical Service Bulletin # LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # S-54_21-235 Date: 101201

Computer/Controls - SAM Control Unit Diagnosis Procedure

Date: December 7, 2010

Order No.: S-B-54.21/235

Group: 54

SUBJECT: MY-All, Models 204, 207, 212

SAM Control Unit Diagnosis Procedure

As of DVD 11/2010, diagnosis in the front SAM control unit with fuse and relay module (N10/1) and rear SAM control unit with fuse and relay

module (N10/2) has changed along with the inspection process.

Diagnosis Procedure

1. Perform quick test.

2. Run the test conducted in the quick test in each SAM control unit.

NOTE:

A fault code or symptom can be used to enter the test.

3. A guided diagnosis is then conducted.

4. If at the end of each test step the SAM control unit is deemed defective, replace the SAM control unit.

Submit control unit log along with the defective control unit through QEC inspection channel. The warranty inspection checks if the diagnosis result

confirms that a replacement of the SAM control unit is justified. If this is not the case, or if the diagnosis printouts are not available, the warranty

claim may be rejected. The same applies to requested parts.

@Technical Service Bulletin # LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # LI82-85_P-055695 Date: 130228

COMAND(R) - Doesn't Start, Can't Be Operated, Dark Display

COMAND: Does not start, cannot be operated, COMAND display remains dark

Topic number L182.85-P-055695

Version 1

Design group 82.85 Navigation and communication Systems (CNS,

ICS, COMAND, FleetBoard)

Date 02-28-2013

Validity NTG4.5:

Model 207, 212, 218 with code 088 or code 803 and code

512 (COMAND Online with integrated 6-disk DVD changer)

or code 526 (COMAND Online without navigation) or

code 527 (COMAND Online) or code 528 (COMAND Online

without navigation)

Model 166, 172, 176, 204, 246, 463 with code 802 or code

803 and code 512 (COMAND Online with integrated

6-disk DVD changer) or code 526 (COMAND Online without

navigation) or code 527 (COMAND Online) or code

528 (COMAND Online without navigation)

Reason for change

Complaint:

The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated.

Note:

The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).

Cause:

Software release of COMAND control unit (A4013)

Remedy:

1. Disconnect the power supply of the COMAND unit for a short period of time (approx. 1 mm). Following this the problem is rectified, but may

reoccur.

2. Perform a software update of the COMAND unit (A4013).

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 417

Note:

Replacing the COMAND unit does not remedy the problem!

The complaint is permanently rectified with the following software updates:

^ For vehicle models 207, 212, 218 with code 088: Software update of COMAND control unit (A4013) to software release 12/47 00 or higher

^ For vehicle models 166,172, 204, 246 with code 802: Software update of COMAND control unit (A4013) to software release 12/47 00 or higher

^ For vehicle models 166, 172, 176, 204, 207, 212, 218, 246, 463 with code 803: Software update of COMAND control unit (A4013) to software

release 12/36 00 or higher

Note:

The software will be available with Xentry Diagnostics version 03/2013 and Telematics DVD 03/13 (A 166 827 1159).

@Technical Service Bulletin # LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # LI32-22_P-0485972 Date: 130125

Suspension - Vehicle Drops At Rear Axle After Sitting

Vehicle drops at rear axle, vehicles with

electronic rear axle level control or AIRmatic

Topic number L132.22-P-048597

Version 2

Design group 32.22 Air suspension

Date 01-25-2013

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 401

Validity Model 212.0## with air suspension (SA code 489) up to

VIN 212.0## ## 620947

Model 212.2## (wagon) up to VIN 212.2## ## 620947

Model 218 with air suspension (SA code 489) up to VIN

218 ### ## 055091

Reason for change Validity updated

Complaint:

The vehicle drops at the rear axle after standing for a long time.

Cause:

Damaged sealing rings in the air suspension element on the rear axle can lead to a microscopic leak and thus to a gradual loss of air.

Attachments

Remedy:

Check for water in the system:

1. Unscrew AIRmatic pressure line between compressor and valve unit.

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 402

If water runs out (Figure 1) or if water droplets are visible at the pressure line connection of the compressor or valve unit (Figure 2), the

compressor, the valve unit and the air filter of the intake hose must be replaced.

If no water is visible, actuate compressor. If water runs out of the connection on the compressor, replace the compressor, the valve unit and the

air filter of the intake hose.

If the components are replaced due to water in the system, this is to be encoded in the warranty and goodwill case as consequential damage for

the air spring bellows.

(Observe WIS instructions.)

2. Unscrew air lines from valve block to air springs on the side of the air suspension strut and blow out with compressed air.

3. Replace both air springs on the rear axle.

Note:

Since the end of December 2011 modified air spring bellows are available with which the problem can be permanently eliminated - see part

numbers below. Even if one or both air spring bellows have been replaced in the past and the vehicle has started to drop at the rear axle

again, the cause of the problem is still the air spring bellows. We are unaware of any other damage mechanism/focus. In this case both air

spring bellows must be replaced again.

Possible check for confirming the complaint 'vehicle drops':

1. Park up the vehicle and after approx. 2 hours, when the vehicle has cooled down, measure the vehicle level at the rear axle on both sides from the

wheel center to the fender.

2. Leave the vehicle standing overnight in the same place and next day check the vehicle level at both wheels. If the vehicle level has dropped by

more than 20 mm, both air suspension elements must be replaced.

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 403

@Technical Service Bulletin # LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # S-91_60-193 Date: 100611

Restraints - Air Bag Durability And Reliability

Date: June 11, 2010

Order No: S-B-91.60/193

Group: 91

Subject:

MY-All, Models All

Airbag Durability and Reliability

The air bag SRS control module (N2/2) does not have a set shelf life and will normally be reliable for the life of a Mercedes-Benz vehicle.

NOTE:

With 164, 216, 221, 251 and newer, the airbag control unit can be reset five times. With models 202, 210 and newer, the airbag control unit can be

reset three times.

Earlier models would have to have their airbag control unit and triggered restrain components changed only after an accident.after an accident.

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) 2010080001 Date: 100801

Campaign - Front Floor Jack Pad Replacement

FILE:

SERVICE: GROUP 00 OF SERVICE INFORMATION BINDER

PARTS: GROUP I OF INFORMATION _ PARTS & ACCESSORIES BINDER

Campaign No. 2010080001, August 2010

TO: ALL MERCEDES-BENZ CENTERS

SUBJECT: Model 212, Model Year 2010

Replace Front Floor Jack Pad

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that an

incorrect front floor jack pad may have been installed. Dealers will replace the front floor jack pad at the next workshop visit.

Prior to performing this Service Campaign:

^ Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.

^ Please review the entire Service Campaign bulletin and follow the repair procedure exactly as described.

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 394

Please note that Recall and Service Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

Approximately 833 vehicles are affected.

Procedure

1. Lift vehicle.

2. Remove mounting plug (arrow, Figure 1) from front floor jack pad (A).

3. Remove floor jack pad (A, Figure 1) from front axle carrier.

4. Apply wax to front axle carrier in area of floor jack pad, from inside (through hole in axle carrier).

5. Install new floor jack pad (A, Figure 1).

Equipment

Contact our equipment provider SPX SSEP to order the SATA preservation wax gun applicator.

Primary Parts Information

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 395

Note:

^ Please be aware that only the part number(s) referenced in the Campaign Bulletin is/are approved for use to repair the vehicle. Repairs performed

using any other part(s) will not have been performed in accordance with the campaign. Accordingly, warranty claims submitted with reference to

an improper part number(s) will be denied.

^ The following allowable labor operation should be used when submitting a warranty claim for this repair:

@Technical Service Bulletin # LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # S-80_61-61A Date: 130404

Antitheft System - 'Replace Key Battery' Message Displayed

Date: April 4, 2013

Order No.: S-B-80.61/61a

Supersedes: S-B-80.61/61, March 2013

Group: 80

Revision a: Updated with notes indicating key information required.

SUBJECT:

All Model Vehicles with Keys that have One Battery

Instrument Cluster Message "Replace Key Battery"

Customer Complaint:

The message "Replace Key Battery" is displayed. Key battery life is perceived by the customer as being too short.

Condition/Background:

Product Technical Support is requesting specific data in order to further evaluate the technical aspects of this complaint.

Action:

Please open a PTSS case and include the following information in the case (scenario 1 & 2 below requires you to open and close the case with no

interaction from DTS):

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 440

Note:

If you have Excel, fill out the excel sheet in STAR TekInfo under DTS -> KG Key Battery Test Sheet and attach to case. If you attach the

excel sheet to the case, then you do not have to re-enter the information indicated below in the case.

Required Case Information per incoming complaint associated Key:

Key Number - Indicate key number (check via SDS)

Key Date Code - Date code of the (last 4 digits on barrel)

Brand - The brand of the battery (Duracel, Panasonic, etc.)

Tensioned - Does service history indicate previously tensioned

contacts?

Enhanced - Does service history indicate previously cleaned/enhanced

contacts?

Battery Voltage - Measured voltage of battery currently in the key

Optional Case Information:

Driving Frequency- How many times a day, on average, does the customer

get in and out of their vehicle? Do they get in and out

20 times, 2 times, 8 times?

Ride length - What is the average drive length per drive cycle? This is

important because the KG system pings the keys every

5km for 20km - for a total of 5 times per drive cycle

max.

Driving habits - Where does the customer keep their key when driving?

Parking Habits - Where does the customer park their car? Do they lock it?

Do they keep the key in the vehicle overnight?

When creating the case, please use the symptom string > Overall vehicle > Safety and locking system > Locks/locking/Remote closing mechanism >

Discharged battery.

After creating a case, please proceed according to the following applicable scenario:

Scenario 1 - The key battery has never been replaced.

Please perform the following actions:

^ Tension the battery contacts (both center and side)

^ Clean the contacts using contact cleaner A 008 989 55 71 (both center and side)

^ Replace the battery with Mercedes-Benz part number A 000 828 03 88

^ Measure voltage of replacement key battery

Scenario 1 case closure - indicate the following per outgoing complaint associated key:

^ Key number

^ Key battery was replaced

^ Brand of replacement battery

^ Contacts tensioned and cleaned

^ Measured voltage of replacement key battery

Note:

Cases submitted without incoming and outgoing key information, per key claimed, will have their corresponding warranty claims denied.

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 441

Scenario 2 - Repeat complaint for this particular key number, key battery has been previously replaced and any of the following were not completed

(according to service history):

^ Tension the battery contacts (both center and side)

^ Clean the contacts using contact cleaner A008 989 55 71 (both center and side)

^ Installation of Mercedes-Benz sourced battery (part number A 000 828 03 88)

Please perform the following actions:

^ Replace the battery with Mercedes-Benz part number A 000 828 03 88

^ Tension the battery contacts (both center and side)

^ Clean the contacts using contact cleaner A 008 989 55 71 (both center and side)

^ Measure voltage of replacement key battery

Scenario 2 case closure - indicate the following per outgoing complaint associated key:

^ Key number

^ Key battery was replaced

^ Contacts tensioned and cleaned

^ Brand of replacement battery

^ Measured voltage of replacement battery

Note:

Cases submitted without incoming and outgoing key information, per key claimed, will have their corresponding warranty claims denied.

Scenario 3 - Repeat complaint for this particular key number, key battery has been previously replaced and all of the following were completed

(according to service history):

^ Tension the battery contact

^ Clean the contacts using contact cleaner A008 989 55 71

^ Installation of Mercedes-Benz sourced battery (part number A 000 828 03 88)

Please perform the following actions:

^ Open DTS case and follow the instructions received from Dealer Technical Support.

Scenario 3 case closure - indicate the following per outgoing key.

^ Key number

^ Key battery or key was replaced

^ Contacts tensioned and cleaned

^ Brand of replacement battery or brand of battery in replacement key

^ Measured voltage of replacement battery or battery in replacement key

NOTE:

Cases submitted without incoming and outgoing key information, per key claimed, will have their corresponding warranty claims denied.

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 442

Parts Information

In Case of Warranty

Key Battery Information Form

@Technical Service Bulletin # LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # 2010080001 Date: 100801

Campaign - Front Floor Jack Pad Replacement

FILE:

SERVICE: GROUP 00 OF SERVICE INFORMATION BINDER

PARTS: GROUP I OF INFORMATION _ PARTS & ACCESSORIES BINDER

Campaign No. 2010080001, August 2010

TO: ALL MERCEDES-BENZ CENTERS

SUBJECT: Model 212, Model Year 2010

Replace Front Floor Jack Pad

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that an

incorrect front floor jack pad may have been installed. Dealers will replace the front floor jack pad at the next workshop visit.

Prior to performing this Service Campaign:

^ Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.

^ Please review the entire Service Campaign bulletin and follow the repair procedure exactly as described.

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 394

Please note that Recall and Service Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

Approximately 833 vehicles are affected.

Procedure

1. Lift vehicle.

2. Remove mounting plug (arrow, Figure 1) from front floor jack pad (A).

3. Remove floor jack pad (A, Figure 1) from front axle carrier.

4. Apply wax to front axle carrier in area of floor jack pad, from inside (through hole in axle carrier).

5. Install new floor jack pad (A, Figure 1).

Equipment

Contact our equipment provider SPX SSEP to order the SATA preservation wax gun applicator.

Primary Parts Information

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 395

Note:

^ Please be aware that only the part number(s) referenced in the Campaign Bulletin is/are approved for use to repair the vehicle. Repairs performed

using any other part(s) will not have been performed in accordance with the campaign. Accordingly, warranty claims submitted with reference to

an improper part number(s) will be denied.

^ The following allowable labor operation should be used when submitting a warranty claim for this repair:

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) S-91_40-192 Date: 100316

Restraints - Emergency Tensioning Retractor Replacement

Date: March 16, 2010

Order No: S-B-91.40/192

Group: 91

Subject:

MY-All, Models 164, 204, 207, 211, 212, and 221

Replacing the Emergency Tensioning Retractor

When replacing the left front reversible emergency tensioning retractor (A76) or the right front reversible emergency tensioning retractor (A76/1),

return the damaged part to the QEC with the warranty-parts return slip (ARS) and with the quick test report.

Only replace the control unit if one of the following fault codes exists:

^ "Control unit of left front reversible emergency tensioning retractor (A76)"

^ "Control unit of right front reversible emergency tensioning retractor (A76/1) is defective"

^ "Internal fault"

^ "Control units faulty"control units faulty"

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) P-42_47-114 Date: 101019

ABS/TCS - ABR Control Unit Programming Issues

Date: October 19, 2010

Order No.: P-B-42.47/114

Group: 42

SUBJECT: MY-All, Models 207 and 212

ABR Control Unit Programming and Initial Startup of ABR Control Unit

Programming ABR Control Units is problematic and a solution will be forthcoming. For now, do not program ABR control units. Should

interruptions occur using Xentry diagnostic version 09/2010, the control unit must be replaced.

Units with these part number should NOT be installed:

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 396

^ Hydraulic unit A 212 431 21 12

^ Hydraulic unit A 212 431 23 12

^ ABR control unit A 212 901 48 00

^ ABR control unit A 212 901 49 00

Only install the units listed below in parts Information.

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) LI58-40_P-049127 Date: 100305

Computers/Controls - DAS/XD add-on 2010-01-15-1347

DAS/XD add-on 2010-01-15-1347 for passenger cars

Topic number LI58.40-P-049127

Version 1

Design group 58.40 Workshop equipment/MB testers

Date 03-05-2010

Validity DVD version 11/2009

Reason for change

Reason for block

Complaint:

CDI6BIN5

Model series: 164

CU access not possible

ME97

Model series: 221

Control unit programming for hardware object number 0034467740 reports: "The following control unit software versions are available for control

unit programming: .." After control unit programming, the control unit cannot be started up.

AB

Model series: 207, 212

Control unit programming for various hardware object numbers reports: "The following control unit software versions are available for control unit

programming: .." After control unit programming, the control unit cannot be started up.

SEQ

Model series: 451

Control unit programming for various hardware object numbers reports: "The following control unit software versions are available for control unit

programming: .." After control unit programming, the control unit cannot be started up.

DCU-RF

Model series: 216

Control unit programming for hardware object number 2219011200 reports: "The following control unit software versions are available for control

unit programming: 2169031100" After control unit programming, the control unit cannot be started up.

DTR

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 367

Model series: 212, 251

Control unit programming for software object number 2124420556 reports: "No newer control unit software found".

IC

Model series: 164, 251

Control unit programming for software object number 2514421721 reports: "No newer control unit software found".

Cause:

For all complaints: XD and DAS diagnostic data.

Remedy:

DAS/XD add-on 2010-01-15-1347 for passenger cars:

This add-on can be installed over DAS/XD version 11/2009.

This add-on does not supersede any other add-ons and must be additionally installed.

Symptoms

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 368

Control unit/fault code

@Technical Service Bulletin # LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # LI82-70_P-0542264 Date: 130301

Cell Phone/Voice Control - Interference/Background Noise

Mobile phone in general: The driver is sometimes poorly understood by the receiver, background noise is occasionally audible during a telephone

call

Topic number L182.70-P-054226

Version 4

Design group 82.70 Cellular telephone, voice control system (VCS)

Date 03-01-2013

Validity NTG 4:

Model 207, 212, 218 with code 512 (COMAND Online

with DVD changer) or code 526 (COMAND DVD without

navigation) or code 527 (COMAND Online) or code 528

(COMAND) with code 800 or code 801 without code 088

or 802 without code 088

NTG 4.5:

Model 166,172,176,204,231,246 with code 512 (COMAND

Online with DVD changer) or code 526 (COMAND

DVD without navigation) or code 527 (COMAND Online)

or code 528 (COMAND) with code 801 or 802 or 803

Model 207, 212, 218 with code 512 (COMAND Online

with DVD changer) or code 526 (COMAND DVD without

navigation) or code 527 (COMAND Online) or code 528

(COMAND) with code 801 with code 088 or 802 with code

088 or code 803

Reason for change Validity expanded to include GLK

Complaint:

During a telephone call the driver is poorly understood by the receiver or interference / background noise can be heard on the receiver during a call.

Note:

The customer frequently describes the interference noise / background noise as being similar to a "passing train".

Attachments

Cause:

Software in COMAND controller unit (A4013)

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 439

Remedy:

1. NTG 4:

Model 207, 212, 218 with code 512 (COMAND Online with DVD changer) or code 526 (COMAND DVD without navigation) or code 527

(COMAND Online) or code 528 (COMAND) with code 800 or code 801 without code 088 or 802 without code 088

Perform software update of COMAND controller unit (A4013) to software release 11/14 with subsequent SCN coding.

If the COMAND controller unit (A4013) already has the latest software release, SCN coding must be performed manually.

Note:

The remedy is available as of Xentry Diagnostics version 07/12.

2. NTG 4.5:

Model 166, 172, 176,204,231,246 with code 512 (COMAND Online with DVD changer) or code 526 (COMAND DVD without navigation) or

code 527 (COMAND Online) or code 528 (COMAND) with code 801 or 802 or 803

Model 207, 212, 218 with code 512 (COMAND Online with DVD changer) or code 526 (COMAND DVD without navigation) or code 527

(COMAND Online) or code 528 (COMAND) with code 801 with code 088 or 802 with code 088 or code 803

Perform software update of COMAND controller unit (A4013).

Note:

The remedy is available as of Xentry Diagnostics version 11/12.

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) LI82-85_P-055696 Date: 130326

COMAND(R) - No Sound, 'Device Unavailable' Displayed

COMAND: No sound, SDARS message in central display "Device Unavailable"

Topic number

Version 1

Design group 82.85 Navigation and communication Systems (CNS,

ICS, COMAND, FleetBoard)

Date 03-26-2013

Validity NTG4:

Model 207, 212, 218 with code 512 (COMAND with DVD

changer) or code 527 (COMAND) and code 536 ("Sirius"

satellite radio) and code 808 (Model year 2008) or code

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 426

809 (Model year 2009) or code 800 (Model year 2010)

or code 801 (Model year 2011) or code 802 (Model year

2012) without code 088 (Control code for NTG4.5)

Model 204 with code 512 (COMAND with DVD changer)

or code 527 (COMAND) and code 536 ("Sirius" satellite

radio) and code 808 (Model year 2008) or code 809 (Model

year 2009) or code 800 (Model year 2010) or code

801 (Model year 2011)

Reason for change

Complaint:

Intermittently no audio output, regardless of the selected audio source. When the "Sirius" satellite radio is selected, the message "Device

Unavailable" appears in the central display.

The fault is usually rectified after an ignition cycle.

Cause:

Software release 11/07 00 of Sirius satellite radio control unit with a HW number of A171 870 XX XX.

Remedy:

Software update of "Sirius" satellite radio to the software release 08/49 00.

This is done by means of control unit programming using Xentry Diagnostics in the "SDAR - Satellite Digital Audio Radio (N87/5)" control unit

under the Adaptations tab.

Note:

To install the software, Xentry Diagnostics version 11/2012 or higher must be installed on the Star Diagnosis unit and used with:

^ Telematics CD 03/2011 (A 212 827 72 59) for model 207, 212, 218

^ Telematics CD 03/2011 (A 204 827 95 59) for model 204

@Technical Service Bulletin # LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # NHTSA10V459000 Date: 101004

Recall 10V459000: Power Steering Fluid Loss

VEHICLE MAKE/MODEL: MODEL YEAR(S):

Mercedes Benz/C 2010

Mercedes Benz/E 2010-2011

MANUFACTURER: Mercedes-Benz USA, LLC.

MFR'S REPORT DATE: October 04, 2010

NHTSA CAMPAIGN ID NUMBER: 10V459000

NHTSA ACTION NUMBER: N/A

COMPONENT: Steering: Hydraulic Power Assist: Pump

POTENTIAL NUMBER OF UNITS AFFECTED: 85078

SUMMARY:

Mercedes Benz is recalling certain model year 2010 C-Class, Model 204, E-Class, Model 212, and model year 2010-2011 E-Class Coupe/Cabriolet

Model 207 vehicles. The power steering system in the subject vehicles may fail due to the loss of power steering fluid.

CONSEQUENCE:

Owners may not have sufficient control of the vehicle in areas, such as parking lots, where maximum power steering is required, increasing the risk

of a vehicle crash.

REMEDY:

Dealers will check and retorque the connection fitting free of charge. The safety recall is expected to begin during October 2010. Owners may

contact Mercedes-Benz at 1-800-367-6372.

NOTES:

Owners may also contact The National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153),

or go to http://www.safercar.gov.

@Technical Service Bulletin # LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # LI68-30_P-0539622 Date: 130314

Interior - UV Radiation Fading Of Wood Trim

Fading of wood trim in model series 212

Topic number L168.30-P-053962

Version 2

Design group 68.30 Coverings, trim

Date 03-14-2013

Validity Affected vehicles up to:

MODEL 212 with CODE (731) Burred walnut veneer

wood finish trim

MODEL 212 with CODE (W 60) Burred walnut veneer

designo wood trim, brown

Cleanpoint August 2011

Reason for change Removed non-US specific parts due to confusion with

parts ordering.

Complaint:

Fading of the burred walnut veneer wood finish trim parts.

Cause:

UV radiation can cause fading in some cases.

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 437

Remedy:

Affected vehicles:

MODEL 212 with CODE (731) Burred walnut veneer wood finish trim

MODEL 212 with CODE (W 60) Burred walnut veneer designo wood trim, brown

Cleanpoint August 2011

Parts kits of burred walnut veneer wood finish trim are available from the GLC in the event of complaints.

In order to rule out the possibility of installing the wrong parts, check the date of manufacture on the rear of each component.

Parts kits with parts earlier than cleanpoint August 2011 should be returned to GLC. Encode the affected component with damage type

@Technical Service Bulletin # LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # LI20-40_P-053718 Date: 120507

Cooling System - Coolant Fan ON With Ignition OFF Via Moisture

No-load (quiescent) current too high, engine suction fan starts up without obvious cause after ignition "off", battery discharged

Topic number LI20.40-P-053718

Version 1

Design group 20.40 Fan, fan clutch

Date05-07-2012

Validity Models 203, 164, 251, 204, 207, 212, 219, 216, 221, 218 with Brose/ Temic radiator fan

Reason for change Other vehicle model designations included

Complaint:

- Radiator suction fan starts up without obvious cause although the ignition has been off for longer than 30 minutes

- Radiator suction fan changes to limp-home mode (runs at 100% output) while driving, with display message (cooling system) in instrument cluster

- Battery discharged

Cause:

The electric radiator suction fan may start up by itself with ignition "off" due to moisture ingress.

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 400

In menu "Behavior of quiescent current" (Functions Views / Overall Vehicle / Power Supply / Actual Values / Battery Sensor) read out the 5 stored

data records. If at least one of the data records contains a no-load current entry of >10A and if the mileage reading in SDS menu agrees with the

actual mileage stand at which the vehicle battery was discharged, the radiator fan may have been the cause of the fault.

Only Brose/Temic fans with the following part numbers are affected:

A221 500 11 93, A221 500 09 93, A221 500 10 93, A164 500 04 93, A164 500 05 93, A203 500 16 93, A203 500 14 94, A204 500 02 93, A204

500 04 93. Refer to the parts table for part number replacement (valid at the time of publication).

Remedy:

Replace radiator fan as per EPC.

@Technical Service Bulletin # LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # S-98_00-31 Date: 130109

Body - Cleaning Tin-Plated Surfaces

Date: January 9, 2013

Order No.: S-B-98.00/31

Group: 98

SUBJECT: MY-All, Models All

Cleaning Tin-Plated Surfaces

Prior to painting tin-plated surfaces do the following:

Procedure

1. Heat with an infrared portable radiant drying unit for approximately 15 minutes.

2. After the surface has cooled sufficiently, clean the area thoroughly with sheet-metal cleaner or degreasing agent.

3. Paint with approved painting material.

Reference http://aftersales.mercedes-benz.com, and S-B-98.00/13T (or latest version).

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) LI33-30_P-055908 Date: 130412

Drivetrain - Noises at Full Lock From Front Axle Area

Squeaking noise emanating from area of front axle at full steering lock

Topic number L133.30-P-055908

Version 1

Design group 33.30 Final drive, differential, drive shaft

Date 04-12-2013

Validity Models: All Mercedes-Benz cars with front-wheel drive

and 4x4 vehicles

Reason for change

Complaint:

Noises (squeaking) at full steering lock from the area of the front axle.

Cause:

The painting of the rubber boot during production can result in a squeaking noise in the area of the outer joints at full lock.

Remedy:

Raise the vehicle at the front axle, then turn the steering wheel to full lock on both sides while rotating the wheels by hand. If there is a squeaking

noise near the full lock position, the following work procedure is to be performed:

1. Clean boots on left and right outer joints.

2. Coat boots on left and right outer joints with lubricant A 000 989 36 60*.

Note:

Do not replace the side shafts on account of this complaint.

Symptoms

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 418

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) S-27_19-118A Date: 100614

AT - Electrohydraulic Control Unit Order Notes Update

Date: June 14, 2010

Order No: S-B-27.19/118A

Supercedes: S-B-27.19/118, April 29, 2010

Group: 27

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 385

Revision History

Revision Date Purpose

a 6/14/10 Procedure 2-3 ordering notes modified

SUBJECT:

MY-All, Transmission 722.9 in Models 164, 171, 203, 204, 207, 209, 211, 212, 215, 216, 219, 220, 221, 230, 251, 463

Ordering Notes for Electrohydraulic Control Unit

The following information clarifies how to determine the correct electrohydraulic control units.

A. Procedure 1a

1. Diagnosis on the vehicle is possible:

2. To determine the correct EHS part number, the currently installed EHS should first be read out with the Star diagnosis.

a. Xentry Diagnostics:

^ via the path "Control units view" - "Current quick test" - "Fully integrated transmission control" - "EHS part number".

^ Ordering the new EHS with this read out part number.

b. DAS:

^ "Quick test">"EGS > electronic transmission control serial number".

^ Ordering the new EHS with this read out serial number.

B. Procedure 1b

Diagnosis on the vehicle is no longer possible, as the control unit no longer responds. Therefore, the number must be read off directly by the

EHS and the ordering process is started with this number.

C. Procedure 2

1. Read out part number A 220 270 14 06

2. This part number was replaced by A 220 270 13 06 or by A 220 270 18 06, depending on the vehicle model range.

For this the following must be observed for correct ordering:

Model 209, 211, 215, 219, 220, 230 with transmission 722.901

A 220 270 14 06 replaced by

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 386

A 220 270 18 06 replaced by

A 220 270 31 06

Model 209 with transmission 722.902 and engine 642.910 up to 5/31/2007

^ A220 270 14 06 replaced by

^ A 220 270 21 06 replaced by

^ A220 270 29 06

Model 209 with transmission 722.902 and engine 642.910 as of 6/1/2007

A 220 270 14 06 replaced by

A220 270 19 06 replaced by

A220 270 32 06

Model 164, 251 with transmission 722.901

A 220 270 14 06 replaced by

A 220 270 13 06 replaced by

A 220 270 27 06

Model 164, 203 with transmission 722.902

A 220 270 14 06 replaced by

A 220 270 13 06 replaced by

A 220 270 27 06

Model 171, 209, 211, 219 and 230.471 with transmission 722.904

A 220 270 14 06 replaced by

A 220 270 13 06 replaced by

A 220 270 27 06

Model 221 with transmission 722.906

A 220 270 14 06 replaced by

A 220 270 13 06 replaced by

A 220 270 27 06

Model 171 with transmission 722.907

A 220 270 14 06 replaced by

A 220 270 13 06 replaced by

A 220 270 27 06

D. Procedure 3

1. Read out the part number A 220 270 12 06

2. For this the following must be observed for correct ordering:

^ Model 219.356, 171.456 with transmission 722.906 up to and including model year 2005 (code 805)

A 220 270 12 06.

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 387

^ For all other baumusters/model designations (except 219.356, 171.456) order with the read off part number A 220 270 12 06

A 220 270 12 06 replaced by

A 220 270 18 06 replaced by

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) 2010030010 Date: 100401

Campaign - Update Front SAM Parameters

FILE:

SERVICE: GROUP 00 OF SERVICE INFORMATION BINDER

PARTS: GROUP I OF INFORMATION _ PARTS & ACCESSORIES BINDER

Campaign No. 2010030010, April 2010

TO: ALL MERCEDES-BENZ CENTERS

SUBJECT: Model 212, Model Year 2010

Update Front SAM Parameters

This Service Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the

specified values of the backup battery in the front SAM may be set too low. This may lead to fault messages in the instrument cluster. Dealers will

update the front SAM parameters at the next workshop visit.

Prior to performing this Service Campaign:

^ Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.

^ Please review the entire Service Campaign bulletin and follow the repair procedure exactly as described.

Please note that Recall and Service Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

Approximately 16,616 vehicles are affected.

Procedure

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 381

Note:

^ Use Xentry 01-02/2010 with all associated patches or higher.

^ Follow the steps exactly as described in Xentry.

^ Battery charger not required.

1. Connect Star Diagnosis to vehicle.

2. Update backup battery coding: Control unit view/Driver-side SAM - Front signal acquisition and actuation module

(N10/1)/Adaptations/Configuration/SCN/SCN coding.

3. Follow on-screen instructions.

Note:

The following allowable labor operation should be used when submitting a warranty claim for this repair:

@Technical Service Bulletin # LI58-40_P-049122 Date: 100305

@Technical Service Bulletin # LI91-40_P-0479212 Date: 100817

Restraints - (PRE-SAFE) Inactive And DTC 530630 Stored

PRE-SAFE inactive and fault code 530630 is current and stored

Topic number L191.40-P-047921

Version 2

Design group 91.40 Seat belts, emergency tensioning retractors

Date 08-17-2010

Validity Model series 204 as of YoM 2009/1 (code 800), 207, 212

Reason for change Remedy updated.

2010 Mercedes Benz E 550 Sedan (212.072) V8-5.5L (273.971) Page 436

Complaint:

Fault message in instrument cluster - PRE-SAFE Inactive - and fault code 530630 is current and stored in the reversible emergency tensioning

retractor control unit. Left front reversible emergency tensioning retractor control unit (A76) or right front reversible emergency tensioning retractor

control unit (A76/1) cannot be started up.

Cause:

Software problem between reversible emergency tensioning retractor control unit and Xentry diagnostic tool.

Remedy:

Download add-on and perform initial startup of the reversible emergency tensioning retractor control unit again using Xentry.

Add-on 1544 for DVD 05/10

Add-on 1543 for DVD 07/10

Symptoms

Control unit/fault code