Mercedes Benz Truck R 320 BLUETEC Technical S-82_70-686A Date: 090518
Cell Phone - Bluetooth(R)/Cell Phone Diagnostic Tool
Date: 5/18/2009
Order No.: S-B-82.70/686a
Supersedes: S-B-82.70/686, April 30, 2009
Group: 82
Revised: Tool Release Messages are on STAR TekInfo under MB Special Tools
SUBJECT:
MY2005 to the Present, Models All
Telephone and Bluetooth Adapter Diagnosis and Test Tool W203 589 07 63 00 and Warranty Return Requirements
This is a follow-up to the "February 2009 Tool Release" message, which is located under MB Special Tools on STAR TekInfo.
All dealers must use special tool W203 589 07 63 00 to test and diagnose any telephone and Bluetooth-related conditions on all vehicles equipped
with the hands-free blue tooth telephone system.
The special tool can test the following telephone functions:
^ Pairing capability, cradle line voltage checks
^ Testing whether the customer's cellular phone is on the approved list http://www.mbusa-mobile.com or http://www.wireless4mb.com
^ Testing the data connection between Bluetooth cradle and the vehicle's telephone control unit (MHI)
^ Testing the data connection between Bluetooth phone and vehicle's integrated Bluetooth system (non-MHI vehicles)
To perform the test, follow the path: Select proper chassis --> Control Unit --> Information & Communication --> Audio, video, navi and telematics
Mercedes Benz Truck R 320 BLUETEC
Page 243
--> select Ctel --> control unit actuations --> Test of Telephony (test Adapter required) --> Test of Function (Full Procedure).
Please reference the Netstar Message above for a detailed description on the tool and its capabilities.
Any request for a cradle replacement must be accompanied by the required documentation, which is outlined below.
HFP Cradle Replacement Required Documentation:
^ A screen shot/print copy of the test protocol clearly showing one of the results negative
^ Telematics control unit log
^ Place all documentation with the returned inoperative unit to the, QEC.
Should a component be sent to the QEC without the specified documentation, the claim handling fee will be debited as of release date of this Service
Bulletin.
QEC reserves the right to review the documented diagnosis forms with each claim.
Cell Phone - Bluetooth(R)/Cell Phone Diagnostic Tool
Date: 5/18/2009
Order No.: S-B-82.70/686a
Supersedes: S-B-82.70/686, April 30, 2009
Group: 82
Revised: Tool Release Messages are on STAR TekInfo under MB Special Tools
SUBJECT:
MY2005 to the Present, Models All
Telephone and Bluetooth Adapter Diagnosis and Test Tool W203 589 07 63 00 and Warranty Return Requirements
This is a follow-up to the "February 2009 Tool Release" message, which is located under MB Special Tools on STAR TekInfo.
All dealers must use special tool W203 589 07 63 00 to test and diagnose any telephone and Bluetooth-related conditions on all vehicles equipped
with the hands-free blue tooth telephone system.
The special tool can test the following telephone functions:
^ Pairing capability, cradle line voltage checks
^ Testing whether the customer's cellular phone is on the approved list http://www.mbusa-mobile.com or http://www.wireless4mb.com
^ Testing the data connection between Bluetooth cradle and the vehicle's telephone control unit (MHI)
^ Testing the data connection between Bluetooth phone and vehicle's integrated Bluetooth system (non-MHI vehicles)
To perform the test, follow the path: Select proper chassis --> Control Unit --> Information & Communication --> Audio, video, navi and telematics
Mercedes Benz Truck R 320 BLUETEC
Page 243
--> select Ctel --> control unit actuations --> Test of Telephony (test Adapter required) --> Test of Function (Full Procedure).
Please reference the Netstar Message above for a detailed description on the tool and its capabilities.
Any request for a cradle replacement must be accompanied by the required documentation, which is outlined below.
HFP Cradle Replacement Required Documentation:
^ A screen shot/print copy of the test protocol clearly showing one of the results negative
^ Telematics control unit log
^ Place all documentation with the returned inoperative unit to the, QEC.
Should a component be sent to the QEC without the specified documentation, the claim handling fee will be debited as of release date of this Service
Bulletin.
QEC reserves the right to review the documented diagnosis forms with each claim.
