Showing posts with label Campaign - Missing BMW Assist(R) Services. Show all posts
Showing posts with label Campaign - Missing BMW Assist(R) Services. Show all posts

Wednesday, November 21, 2018

Campaign - Missing BMW Assist(R) Services

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 840310 Date: 101101



Campaign - Missing BMW Assist(R) Services



SI B84 03 10



Communication Systems



November 2010



Technical Service



PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER



DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.



SUBJECT



Service Action: Missing BMW ASSIST Services



MODEL



E82, E88 (1 Series)



E89 (Z4 Roadster)



E9x (3 Series)



SITUATION



The "BMW TeleService" options (6AA and 6AB) are not in the vehicle order. The following online services are therefore not available in the



vehicle:



^ Automatic BMW TeleService call



^ Roadside Assistance call



^ Service call



AFFECTED VEHICLES



This Service Action involves E82, E88 (1 Series), E89 (Z4 Roadster) and E9x (3 Series) vehicles with option 8SC (TeleService), produced between



September 1st and September 29th, 2010.



In order to determine whether a specific vehicle has had this Service Action completed or is affected by this Service Action, first check the B-pillar



label for code number 582. If code number 582 has been punched out, the campaign has already been performed. If code number 582 has not been



punched out, it will be necessary to utilize the "Service Menu" of DCSnet (Dealer Communication System) or the Key Reader. Based on the



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 436



response of the system, either proceed with the corrective action or take no further action.



CORRECTION



Retrofit the missing TeleService features with ISTA/P 2.39.3 or higher.



PROCEDURE



Follow the procedure in the attachment.



LABEL INSTRUCTIONS



This Service Action has been assigned code number 582. After the vehicle has been checked and/or corrected, obtain a label (SD 92-395) and:



A. Emboss your BMW center warranty number in the middle of the label (1);



B. Punch out code number 582 (2), printed on the label; and



C. Affix the label to the B-pillar as shown.



If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on



top of another one, because a number from an underlying label could appear in the punched-out hole of the new label.



WARRANTY INFORMATION



ATTACHMENTS



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 437