Audio System - Various CD/DVD Issues
SI M65 11 08
Audio, Navigation, Monitors, Alarms, SRS
October 2008
Technical Service
2002-2006 Mini Cooper (R50) L4-1.6L (W10) Page 333
SUBJECT
Audio Complaints Relating to Audio CD/Audio DVD Drive
MODEL
All vehicles with CD drive, CD changer and/or audio DVD drive
SITUATION
Certain issues with the audio when listening to CDs, such as:
^ CD is not accepted
^ CD skips
^ CD cannot be read
^ Permanent or intermittent audio interruptions
CAUSE
The CD drive/audio DVD drive is not working correctly, or the media used
by the customer is defective.
INFORMATION
In the case of a customer complaint regarding the CD drive/audio DVD drive, the Audio-Test-CD must be used for a preliminary analysis in the
customer vehicle. Audio-Test-CD track # 12 contains the borderline case, in which the CD or audio DVD drive must be able to play CDs without
faults.
All the other tracks on the Audio-Test-CD can be used for additional audio system issues.
PROCEDURE
1. Insert the Audio-Test-CD into the CD drive, audio DVD drive or CD changer.
2. Select and play track # 12.
3. If there is no malfunction (CD skips, interruptions, etc.) when playing track # 12:
^ Do not replace parts.
^ Check the CD used by the customer.
4. If there is a malfunction (CD skips, interruptions, etc.) when playing track # 12:
^ Replace the defective CD/audio DVD drive or CD changer.
Please note:
^ Do not touch the reflective surface.
^ Do not stick labels or write on the surface.
^ Do not expose the CD to direct sunlight or high temperatures.
^ Remove the CD from its protective cover only prior to immediate use.
2002-2006 Mini Cooper (R50) L4-1.6L (W10) Page 334