Mercedes Benz

Audio System - Various CD/DVD Issues SI M65 11 08 Audio, Navigation, Monitors, Alarms, SRS October 2008 Technical Service 2002-2006 Mini Cooper (R50) L4-1.6L (W10) Page 333 SUBJECT Audio Complaints Relating to Audio CD/Audio DVD Drive MODEL All vehicles with CD drive, CD changer and/or audio DVD drive SITUATION Certain issues with the audio when listening to CDs, such as: ^ CD is not accepted ^ CD skips ^ CD cannot be read ^ Permanent or intermittent audio interruptions CAUSE The CD drive/audio DVD drive is not working correctly, or the media used by the customer is defective. INFORMATION In the case of a customer complaint regarding the CD drive/audio DVD drive, the Audio-Test-CD must be used for a preliminary analysis in the customer vehicle. Audio-Test-CD track # 12 contains the borderline case, in which the CD or audio DVD drive must be able to play CDs without faults. All the other tracks on the Audio-Test-CD can be used for additional audio system issues. PROCEDURE 1. Insert t...