Saturday, November 17, 2018

Audio System - Various CD/DVD Issues


Audio System - Various CD/DVD Issues



SI M65 11 08



Audio, Navigation, Monitors, Alarms, SRS



October 2008



Technical Service



2002-2006 Mini Cooper (R50) L4-1.6L (W10) Page 333



SUBJECT



Audio Complaints Relating to Audio CD/Audio DVD Drive



MODEL



All vehicles with CD drive, CD changer and/or audio DVD drive



SITUATION



Certain issues with the audio when listening to CDs, such as:



^ CD is not accepted



^ CD skips



^ CD cannot be read



^ Permanent or intermittent audio interruptions



CAUSE



The CD drive/audio DVD drive is not working correctly, or the media used



by the customer is defective.



INFORMATION



In the case of a customer complaint regarding the CD drive/audio DVD drive, the Audio-Test-CD must be used for a preliminary analysis in the



customer vehicle. Audio-Test-CD track # 12 contains the borderline case, in which the CD or audio DVD drive must be able to play CDs without



faults.



All the other tracks on the Audio-Test-CD can be used for additional audio system issues.



PROCEDURE



1. Insert the Audio-Test-CD into the CD drive, audio DVD drive or CD changer.



2. Select and play track # 12.



3. If there is no malfunction (CD skips, interruptions, etc.) when playing track # 12:



^ Do not replace parts.



^ Check the CD used by the customer.



4. If there is a malfunction (CD skips, interruptions, etc.) when playing track # 12:



^ Replace the defective CD/audio DVD drive or CD changer.



Please note:



^ Do not touch the reflective surface.



^ Do not stick labels or write on the surface.



^ Do not expose the CD to direct sunlight or high temperatures.



^ Remove the CD from its protective cover only prior to immediate use.



2002-2006 Mini Cooper (R50) L4-1.6L (W10) Page 334

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