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ISSUE Some customers of 2008-2011 SYNC equipped vehicles may express concern with their call sound quality while using the SYNC microphone,complaints of excessive background noise during a phone call and/or issues with voice recognition accuracy while driving.

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Some customers of 2008-2011 SYNC equipped vehicles may express concern with their call sound quality while using the SYNC microphone, complaints of excessive background noise during a phone call and/or issues with voice recognition accuracy while driving.

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