Some 2009-2010 Escape and Mariner vehicles equipped with SYNC and built on or after 12/1/2008 may exhibit loud volume on incoming telephone calls.
Some 2009-2010 Escape and Mariner vehicles equipped with SYNC and built on or after 12/1/2008 may exhibit loud volume on incoming telephone calls. Technical Service Bulletin # 12-4-10 Date: 120420 SYNC(R) System - Loud Incoming Telephone Call Volume TSB 12-4-10 04/20/12 SYNC - LOUD INCOMING TELEPHONE CALL VOLUME - BUILT ON OR AFTER 12/1/2008 FORD: 2009-2010 Escape MERCURY: 2009-2010 Mariner ISSUE Some 2009-2010 Escape and Mariner vehicles equipped with SYNC and built on or after 12/1/2008 may exhibit loud volume on incoming telephone calls. ACTION Reprogram the Audio Control Module (ACM) to the latest calibration using IDS release 77A.04 and higher. This new calibration is not included in the VCM 2012.1A DVD. Calibration files may also be obtained at the website. WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determine...