Showing posts with label Audio Sys- Stored FM Stations Intermittently Default To FM 87.7. Show all posts
Showing posts with label Audio Sys- Stored FM Stations Intermittently Default To FM 87.7. Show all posts

Sunday, November 25, 2018

Audio Sys- Stored FM Stations Intermittently Default To FM 87.7

Not applicable 2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 651112 Date: 120901



Audio Sys- Stored FM Stations Intermittently Default To FM 87.7



SI B65 11 12



Audio, Navigation, Monitors, Alarms, SRS



September 2012



Technical Service



SUBJECT



Intermittently Stored FM Radio Stations Default to FM 87.7



MODEL



E82



E82E



E88



E89



E90



E91



E92



E93



With:



^ Option 663 (Radio BMW Professional, RAD2+)



or



^ Option 609 (Navigation System Professional, CIC)



E60



E61



E63



E64



E70



E71



E72



E84



F01



F02



F04



F06



F07



F10



F12



F13



F25



F30



With option 609 (Navigation System Professional, CIC)



SITUATION



Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. Normal operation is restored after the vehicle has entered sleep



mode (approx. 16 minutes after Terminal R off).



CAUSE



The radio part of the head unit is in default mode.



CORRECTION



Do not replace parts!



Reproduce the complaint.



Perform the procedure outlined below with all remote control keys assigned to the vehicle (including the customers spare keys).



PROCEDURE



Procedure 1 - Perform this procedure with each assigned remote control key:



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 13



1. Unlock - Lock - Unlock the vehicle with the remote control key.



2. Check the stored FM radio stations for each remote control key.



3. If there are no FM radio stations stored for one or more of the remote control keys, store some FM radio stations for each remote control key.



4. Let the vehicle enter sleep mode (approx. 16 minutes after Termina R off) to properly store the FM radio stations for each remote control key.



5. Retest the functionality.



Procedure 2 - only if Procedure 1 does not resolve this issue:



1. Submit a PuMA case with the subject "Radio stations default to FM87.7."



2. Include the answers on the following questions in the PuMA case:



^ Are relevant faults stored?



^ What is the battery voltage before and while starting the vehicle?



^ Are external components connected?



^ What are the weather conditions when it happens (cold/hot)?



Note:



When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger Please note the displayed battery



voltage reading in the repair order comments section.



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 14