Audio Sys- Stored FM Stations Intermittently Default To FM 87.7

Not applicable 2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 651112 Date: 120901

Audio Sys- Stored FM Stations Intermittently Default To FM 87.7

SI B65 11 12

Audio, Navigation, Monitors, Alarms, SRS

September 2012

Technical Service

SUBJECT

Intermittently Stored FM Radio Stations Default to FM 87.7

MODEL

E82

E82E

E88

E89

E90

E91

E92

E93

With:

^ Option 663 (Radio BMW Professional, RAD2+)

or

^ Option 609 (Navigation System Professional, CIC)

E60

E61

E63

E64

E70

E71

E72

E84

F01

F02

F04

F06

F07

F10

F12

F13

F25

F30

With option 609 (Navigation System Professional, CIC)

SITUATION

Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. Normal operation is restored after the vehicle has entered sleep

mode (approx. 16 minutes after Terminal R off).

CAUSE

The radio part of the head unit is in default mode.

CORRECTION

Do not replace parts!

Reproduce the complaint.

Perform the procedure outlined below with all remote control keys assigned to the vehicle (including the customers spare keys).

PROCEDURE

Procedure 1 - Perform this procedure with each assigned remote control key:

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 13

1. Unlock - Lock - Unlock the vehicle with the remote control key.

2. Check the stored FM radio stations for each remote control key.

3. If there are no FM radio stations stored for one or more of the remote control keys, store some FM radio stations for each remote control key.

4. Let the vehicle enter sleep mode (approx. 16 minutes after Termina R off) to properly store the FM radio stations for each remote control key.

5. Retest the functionality.

Procedure 2 - only if Procedure 1 does not resolve this issue:

1. Submit a PuMA case with the subject "Radio stations default to FM87.7."

2. Include the answers on the following questions in the PuMA case:

^ Are relevant faults stored?

^ What is the battery voltage before and while starting the vehicle?

^ Are external components connected?

^ What are the weather conditions when it happens (cold/hot)?

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger Please note the displayed battery

voltage reading in the repair order comments section.

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 14