Saturday, May 26, 2018

Cell Phone - Called Party Difficult To Understand/Interference Mobile phone in general: The called party is sometimes difficult to understand in the vehicle, interference noise intermittently audible in the vehicle

Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts

Technical Service Bulletin # LI82-70_P-0542272 Date: 130326
Cell Phone - Called Party Difficult To Understand/Interference Mobile phone in general: The called party is sometimes difficult to understand in the vehicle, interference noise intermittently audible in the vehicle
Topic number LI82.70-P-054227
Version 2
Design group 82.70 Cellular telephone, voice control system (VCS)
Date 03-26-2013
Validity NTG 4.5: Model 176, 166, 172, 246 with code 510 (Audio 20 CD with CD changer, 6-disk) or code 512 (COMAND online with DVD changer) or code 523 (Audio 20 CD) or code 526 (COMAND DVD without navigation) or code 527 (COMAND online) or code 528 (COMAND)
Reason for change Remedy added
Complaint: Interference can be heard occasionally in the vehicle during a telephone call. This sometimes leads to whole words or syllables not arriving at the called party or instead of these words or syllables only interference noise can be heard.
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980)               Page 65
Note:
The complaint only occurs when the mobile phone is in the vicinity of the head unit or placed into the center console.
Note:
The complaint only occurs when the standard Bluetooth Connectivity installation is used.
Cause: Interference during Bluetooth transmission because of the location in which the mobile phone has been put down and the used mobile phone.
Remedy: Perform software update of radio control unit (A2) or COMAND controller unit (A4013).
Note:
COMAND controller unit (A40/3):
The remedy for the COMAND controller unit (A40/3) is available as of Xentry Diagnostics version 03/13.
Radio control unit (A2):
The remedy for the radio control unit (A2) has been available since Xentry Diagnostics version 01/13.
Exception: Model series 246 with code 802 (Model year 2012) and code 218 (Reversing camera). The remedy will be available as of Xentry Diagnostics version 05/13.
Important: The software update changes the color of the user interface in the central display (A40/8) from "papyrus" to "silver". It is not possible to change the "silver" color afterwards. Be sure to advise the customer of this change to the user interface!
Symptoms
Work units