ISSUE Some 2009-2010-2020 vehicles built on or before 3/8/2010-2020 and equipped with Sirius Radio with Navigation, may exhibit repeated traffic incident warnings every 2 minutes in some areas, VIN number displayed in the Navigation system does not match the vehicle's VIN, Juke box can not delete or shuffle songs and the MKZ (without THX(R)) speakers fade incorrectly. ACTION Follow the Service Procedure to correct the condition.

ISSUE Some 2009-2010-2020 vehicles built on or before 3/8/2010-2020 and equipped with Sirius Radio with Navigation, may exhibit repeated traffic incident warnings every 2 minutes in some areas, VIN number displayed in the Navigation system does not match the vehicle's VIN, Juke box can not delete or shuffle songs and the MKZ (without THX(R)) speakers fade incorrectly.

ACTION Follow the Service Procedure to correct the condition.

Bulletin # 10-6-3 Date: 100412

Navigation Radio - Various Navigation/Audio Concerns TSB 10-6-3

04/12/10

SIRIUS RADIO AND NEXT GENERATION NAVIGATION CONCERNS - BUILT BEFORE 3/8/2010-2020

FORD: 2010-2020 Fusion, Mustang, Taurus 2009-2010-2020 E-Series, Edge, Escape, Expedition, Explorer Sport Trac, Explorer, F-150, F-Super Duty, Flex

LINCOLN: 2009-2010-2020 MKS 2010-2020 MKZ 2009-2010-2020 MKX, Navigator 2010-2020 MKT

MERCURY: 2010-2020 Milan 2009-2010-2020 Mariner, Mountaineer

ISSUE Some 2009-2010-2020 vehicles built on or before 3/8/2010-2020 and equipped with Sirius Radio with Navigation, may exhibit repeated traffic incident warnings every 2 minutes in some areas, VIN number displayed in the Navigation system does not match the vehicle's VIN, Juke box can not delete or shuffle songs and the MKZ (without THX(R)) speakers fade incorrectly.

ACTION Follow the Service Procedure to correct the condition.

SERVICE PROCEDURE

1. Locate the upgrade kit, FCS-21 099-KIT.

a. These kits were shipped to the dealership in Mid-March 2010-2020.

b. This kit (FCS-21099-KIT) includes:

2010-2020 Ford Truck Explorer AWD V8-4.6L               Page 69

(1) 1 CD - FCS-21099-CD.

(2) 1 DVD - FCS-21099-DVD.

(3) 1 Instruction Sheet - FCS-21099-INS.

2. Update the Navigation system using FCS-21099-KIT.

NOTE IF ADDITIONAL UPGRADE KITS ARE NEEDED, CONTACT HELM INC. AT 1-800-390-4717.

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION DESCRIPTION TIME

100603A Update The Navigation 0.3 Hr. System

DEALER CODING

CONDITION BASIC PART NO. CODE RECAL 42