Tuesday, April 16, 2019

2020 Mercedes Benz Truck ML 350 Technical Service Bulletin # LI82-62_P-041478 Date: 120921

2020 Mercedes Benz Truck ML 350 Technical Service Bulletin # LI82-62_P-041478 Date: 120921



Audio System - Various Sound Amplifier Concerns



Sound amplifier: No sound after engine start, sound amplifier not in quick test, interference noise



Topic number LI82.62-P-041478



Version 1



Design group 82.62 Loudspeakers, amplifiers, antennas



Date 09-21-2012



Validity Model series 164, 251 with code 810 and code 805, 806, 807 or 808 (NTG2)



Reason for change



Complaint:



^ No sound after engine start



^ Sound amplifier (A2/13) not in quick test



^ Interference noise from speakers



Cause:



1. Water ingress in sound amplifier (A2/13)



^ due to unplugged condensation drain hoses



^ incorrectly cemented windshield



^ leaking seal between crossmember under windshield and interior compartment



2020 Mercedes Benz Truck ML 350 4MATIC (164.186) V6-3.5L (272.967) Page 23



2. The software in the flash memory was overwritten



Remedy:



Remedy 1. Check sound amplifier (A2/13) for traces of water. Check condensation drain hoses for correct seating. Perform rain test and check



interior compartment for leaks. Eliminate leaks and replace defective sound amplifier (A2/13) in accordance with parts note.



Remedy 2. In some cases the sound amplifier (A2/13) can be made to respond via XENTRY again by means of a voltage reset. In this case, upload



the latest available software with XENTRY and wait for the bus to become idle. If the sound amplifier (A2/13) does not respond to XENTRY and if



it still does not appear in the quick test, the sound amplifier (A2/13) must be replaced. After replacing the sound amplifier (A2/13), it must be



flashed to software release 43/06 or higher.

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