TJ36379 General radio deviations

Rows beginning with * are modified Note! If using a printed copy of this Technical Journal, first check for the latest online version. DESCRIPTION: If experiencing any of the below described symptoms (mainly DAB functions), please seeadvice under “Service”. Symptoms: - Pictures and text from radio stations are shown with delay - Pictures and text from radio stations stops updating - At startup, radio play different radio station than last used - List of radio stations and favorites is empty (DAB and FM) - SiriusXM channel information is not updating - but playing selected station(s) IHU = Infotainment Head Unit DAB = Digital Audio Broadcasting CSC Customer Symptom Codes Code Description 7W Radio/Interference/FM and DAB DP Radio/Does not work FE Radio/Setting frequency (station or pre-set) does not work HQ Radio/Poor reception/FM and DAB

SERVICE: *Software improvements for symptoms described under “description” have been released under software V2.5. If an earlier software version exists, please perform a Total Upgrade in accordance with TJ 31543. Warranty claim info: Note that the TJ number must be stated in repair order text. To get a warranty claim accepted for a job described in this TJ, please use following VST OP number: 36004-2 Failing Part: No part replacement accepted

VEHICLE REPORT: Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern area “Vehicle Report Polestar” and sub concern area “Support not needed Polestar”, use function group 3910.