TJ35954-2 No remote key function

TJ35954-2

No remote key function

Rows beginning with * are modified Note! If using a printed copy of this Technical Journal, first check for the latest online version. DESCRIPTION: *Readded TCAM Reset Method under Service. If you are experiencing any of the symptoms described below, please see advice under “Service”. Symptoms: 1. Cannot Lock/unlock vehicle with the “RCK”, but vehicle can be unlocked with the mechanical key blade located inside the “RCK” (see attachment “Mechanical Location”). 2. If symptom #1 has been confirmed AND: 1. Attempting to start the vehicle (with the “RCK” in the backup position or through keyless function) results in DIM message “Key not found” (see attachment “Backup Position” for backup location). 3. No communication when attempting to connect/readout vehicle with VIDA 4. If Symptom #1 has been confirmed and the vehicle cannot be started with the “RCK” in the backup position due to not being able to disconnect the charging cable, please see the “Charging Cable Removal” section under Service.

SERVICE: Perform a Total Upgrade according to TJ 35361. *A TCAM reset might be required prior to performing the Total Upgrade--please see below: TCAM Reset Method: 1. Make the TCAM powerless by removing fuse CF27 and disconnecting the TCAM BUB connector for approximately 30 seconds. 2. After waiting 30 seconds, reconnect the TCAM BUB connector and re-insert fuse CF27. Make sure to connect the TCAM BUB BEFORE re-inserting the fuse. Charging Cable Removal: 1. Unlock the vehicle with the mechanical key blade inside the “RCK”. 2. Place the “RCK” in the backup position. 3. If the vehicle “wakes up”, press the ‘Unlock cable’ button in the center display. Visualized steps are found in attachement: TJ-35954.jpg. Warranty claim info: To get a warranty claim accepted for a job described in this TJ, the following data must be used: Failing Part: No parts allowed in this job VST OP number: 36004 Total upgrade, 99925 General reimbursement acc. to TJ/QB Note that the TJ number must be stated in repair order text!

VEHICLE REPORT: If vehicle has not been improved by following the advice under “Service”, please submit a Vehicle Report. Use concern area “Vehicle Report Polestar” and sub concern area “Support needed Polestar”, use function group 3666.