2010 Cadillac Truck SRX AWD V6-3.0L Technical Service Bulletin # 10360 Date: 101108

2010 Cadillac Truck SRX AWD V6-3.0L Technical Service Bulletin # 10360 Date: 101108

Campaign - BCM Update For Lighting Calibration

SERVICE UPDATE

Bulletin No.: 10360

Date: November 08, 2010

Subject: 10360 - Service Update for Inventory and Customer Vehicles Lighting Calibration - Reprogram BCM - Expires with Base Warranty

Models:

2010 Cadillac SRX

This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. It will expire

at the end of the involved vehicle's New Vehicle Limited Warranty period.

Purpose

This bulletin provides a service procedure to reprogram the body control module (BCM) on certain 2010 model year Cadillac SRX vehicles. An

incorrect lighting calibration file was released for the service application that allows the fog lamps and the high beam lamps to illuminate

simultaneously. Vehicles that have had warranty repairs that include a reprogram of the BCM may have received this incorrect calibration.

This service procedure should be completed as soon as possible on involved vehicles currently in dealer inventory and customer vehicles

that return to the dealer for any type of service during the New Vehicle Limited Warranty coverage period.

Vehicles Involved

A list of involved vehicles currently in dealer inventory is available on the "Service Update Bulletin Information" link under the "Service" tab in

GM GlobalConnect (US) or attached to the GlobalConnect message (Canada) used to release this bulletin. Customer vehicles that return for service,

for any reason, and are still covered under the vehicle's base warranty, and are within the VIN breakpoints provided below, should be checked for

vehicle eligibility.

Important

Dealers are to confirm vehicle eligibility prior to beginning repairs by using the Required Field Actions section in the Global Warranty

system. Not all vehicles within the above breakpoints may be involved.

Parts Information

No parts are required for this service update.

Service Procedure

Do not attempt to order the calibration number from GM Customer Care and Aftersales. The calibration numbers required for this service procedure

are programmed into control modules via a Multiple Diagnostic Interface (MDI) or Tech 2(R) and TIS2WEB with the calibration update. When

using a MDI or Tech 2(R) for reprogramming, ensure that it is updated with the latest software version. Use TIS2WEB on or after 10/28/10 to

obtain the calibration. If you cannot access the calibration, call the Techline Customer Support Center and it will be provided.

For step-by-step programming instructions, please refer to SI and the Techline Information System (TIS) terminal.

1. Verify that there is a battery charge of 12 to 15 volts. The battery must be able to maintain a charge during programming. Only use an

approved Midtronics(R) PSC 550 Battery Maintainer (SPS Programming Support Tool EL-49642) or equivalent to maintain proper battery

2010 Cadillac Truck SRX AWD V6-3.0L Page 246

voltage during programming.

2. Reprogram the body control module (BCM). Refer to SI and Service Programming System (SPS) documentation for programming

instructions, if required.

1. Connect the MDI or Tech 2(R) to the vehicle.

2. Select J2534 MDI or J2534 Tech 2(R) and Reprogram ECU from the Select Diagnostic Tool and Programming Process screen.

3. Select BCM Body Control Module-Programming from the Supported Controllers screen.

4. Follow the on-screen instructions.

3. Clear all DTCs using the Tech 2(R) or GDS.

Warranty Transaction Information

Submit a transaction using the table below.