01 04 10 BMW MAINTENANCE PROGRAM: ANNUAL LOW-MILEAGE

Canada - Recall - M13 Right Rear Wheel Hub/Bearing

Bulletin

M13

Issue Date

2012-04-24

IMPORTANT

DEALER SERVICE INSTRUCTIONS

SAFETY RECALL M13 RIGHT REAR WHEEL HUB AND BEARING

MODELS:

2012 (RT) Dodge Grand Caravan and Chrysler Town & Country

NOTE:

This recall applies only to the above vehicles built from November 15, 2011 through November 16, 2011 (MDH 111517 through 111623).

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^ The right rear wheel hub and bearing assembly on about 26 of the above vehicles may have been improperly manufactured. The bearing

could fail and cause a separation of the right rear wheel from the vehicle. This could cause a crash without warning.

^ To correct this condition, the right rear wheel hub and bearing must have the date code inspected. Right rear wheel hub and bearings with a

particular date code must be replaced.

Recall and Parts Information

Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service

instructions and parts information.

This Canadian Recall Notification can also be found in DealerCONNECT - See below:

DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS

The V.I.N. range for vehicles involved in this campaign is as follows:

2C4RDGBGXCR157303 - 2C4JDGAG9CR211396

DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)

GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to

Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.

To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your

dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal

Code) or VIN.

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Dealer Information

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