01 02 14 BMW ORIGINAL ACCESSORIES: LIMITED WARRANTY

Date: 120925

Wheels/Tires - Highway Speed Steering Wheel Vibration

NUMBER: 22-003-12

2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 23

GROUP: Tires and wheels

DATE: September 25, 2012

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE

TRANSMITTAL (RRT) 12-051. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's

HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS

APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN

TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF

WARRANTY.

SUBJECT:

Steering Wheel Vibration at Highway Speeds

OVERVIEW:

This bulletin involves tire balancing all four wheel and tire assemblies.

MODELS:

2012 (RT) Caravan/Town and Country

NOTE:This bulletin applies to vehicles built after June 12th, 2012 (MDH0612XX) and before June 15th, 2012 (MDH0615XX).

SYMPTOM/CONDITION:

Steering wheel vibration at highway speeds.

DIAGNOSIS:

If a customers VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform

the Repair Procedure.

REPAIR PROCEDURE:

1. Balance all four wheel and tire assemblies. Refer to the detailed procedures available in DealerConnect > TechCONNECT under: Service Info >

22- Tires and Wheels > Standard Procedure> Tire and Wheel Balance.

POLICY:

Reimbursable within the provisions of the warranty.