Friday, January 4, 2019

Navigation System - Missing/Incorrect Road Map Data

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 650709 Date: 110401



Navigation System - Missing/Incorrect Road Map Data



SI B65 07 09



Audio, Navigation, Monitors, Alarms, SRS



April 2011



Technical Service



This Service Information bulletin replaces SI 65 07 09 dated August 2010.



[NEW] designates changes to this revision



SUBJECT



Navigation System Has Missing or Incorrect Road Map Data



MODEL



All models with option 609 (Navigation System Professional) and NAV road map from Tele Atlas(R)



SITUATION



The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:



^ Street name, house number or city is missing or incorrect



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 209



^ Point Of Interest (P0I) is missing or incorrect



^ Map feature is missing or incorrect



^ Bridge



^ Roundabout/rotary



^ Housing development/estate



The route calculation has discrepancies for certain addresses, for instance:



^ Distance is incorrect



^ Travel time is incorrect



^ Changes regarding vehicle restrictions



^ Lane direction changes, dependent on time and day



^ One way streets



^ Highway exits



^ Toll roads



CORRECTION



The Tele Atlas(R) Road Map has incorrect or missing data.



INFORMATION



Do not replace parts!



This is not a hardware problem in the BMW navigation systems.



[NEW] Therefore, a road map error or missing data must be reported directly to Tele Atlas(R) by accessing the following link (for BMW



customers):



For a brief description on how to report a road map error or missing data, please refer to attachment A.



IMPORTANT:



^ The customer must have the latest available Tele Atlas(R) Road Map data before reporting an error. Road Map Error Reports on older Road Maps



will not be processed by Tele Atlas(R).



^ A valid email address should be provided so that Tele Atlas(R) can reply to customer feedback.



WARRANTY INFORMATION



For information only



ATTACHMENTS



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 210



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 211



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 212

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