Saturday, December 15, 2018

iPhone(R)/iPod Touch(R) - Audio Output Interruptions

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 652010 Date: 101101



iPhone(R)/iPod Touch(R) - Audio Output Interruptions



SI B65 20 10



Audio, Navigation, Monitors, Alarms, SRS



November 2010



Technical Service



SUBJECT



USB Audio Output Is Inoperative or Intermittently Interrupted



MODEL



All models



Produced from 09/2010 with option 6FL (iPod and USB adapter) and option 6VC (Combox controller)



SITUATION



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 428



With the iPhone or iPod Touch connected to the vehicle via the white Apple USB cable, the audio output may be:



^ Intermittently interrupted



^ Interrupted after unplugging and reconnecting the USB device, or after a vehicle start



CAUSE



The Apple software iOS4.1 installed on the Apple iPhone and iPod Touch devices



INFORMATION



Do not replace parts and do not perform any repair attempt!



Explain to the customer that the Apple software iOS4.1 is causing this behavior. The Apple device must be updated with the improved Apple



software iOS4.2 as soon as it becomes available.



The Apple software update on the device must be performed by the customer. For information on Apple software availability and the update process



please refer to the Apple web site:www.apple.com/iphone/software-update/

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