Monday, January 12, 2026

Polestar 2 reliability score ~89.3%, ranking mid‑pack in the EV class.

 In 2026, the Polestar 2 holds a "solid but mid-pack" reliability score of 89.3% (as reported by What Car? and recent 2025 consumer indices). While this places it ahead of several luxury rivals like the Porsche Taycan, it still trails the Tesla Model 3 in long-term software and charging stability.

Here are 5 labels for the Polestar 2 Reliability & Performance in 2026:

"89.3%"—The Software vs. Hardware Split,

  • Cause: The score reflects a high mechanical build quality (typical of Volvo heritage) countered by frequent "digital dings." While 42% of owners report an issue in the first 2 years, nearly all are non-mechanical software glitches.

  • Solution: Most "faults" are resolved via Over-the-Air (OTA) updates. However, the score is penalized because many owners still find the Google-based system requires a "hard reset" to fix occasional UI lag or frozen screens.

TCAM & Antenna Connectivity Reliability,

  • Cause: The Telematics and Connectivity Antenna Module (TCAM) is the car's most common failure point. A malfunction results in a total loss of GPS, LTE, and the digital key.

  • Solution: In 2025–2026, Polestar refined the TCAM battery and software logic. For older units, a physical module replacement at a Volvo-affiliated service point is the standard permanent fix.

Axle & Driveshaft "Clicking",

  • Cause: A recurring mechanical issue in early and mid-cycle Polestar 2 units is a distinct clicking sound from the front or rear axles during low-speed braking or acceleration.

  • Solution: This is typically caused by play in the driveshaft splines. Dealers now apply a specific lubricant or replace the affected half-shafts under a 2025 service bulletin to silence the noise.

Ohlins Damper "Firmness" & Maintenance,

  • Cause: Models with the Performance Pack use manual-adjustable Ohlins dampers. These are highly reliable but can become "seized" if the adjustment knobs aren't turned occasionally to clear road salt and debris.

  • Solution: Owners are advised to have the dampers lubricated during annual service. Many 2026 owners opt for the "15/15" (comfort) setting to mitigate the stiff ride on broken pavement, which is a common "complaint" rather than a defect.

HVAC "Ticking" Actuator Motors,

  • Cause: Small plastic gears in the HVAC blend doors can slip or break, causing a repetitive ticking sound behind the dashboard as the car attempts to regulate cabin temperature.

  • Solution: A software recalibration of the damper motors often fixes the issue. If the gear is physically stripped, the actuator must be replaced, which can be a labor-intensive repair if the car is out of its 4-year/50k-mile warranty.


Labels List Only

"89.3%"—The Software vs. Hardware Split,

TCAM & Antenna Connectivity Reliability,

Axle & Driveshaft "Clicking",

Ohlins Damper "Firmness" & Maintenance,

HVAC "Ticking" Actuator Motors,


Would you like me to find the specific 2026 "Service Mode" sequence to reboot your Polestar 2's infotainment and TCAM system?

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