2010 Cadillac Truck SRX AWD V6-2.8L Turbo Technical Service Bulletin # 09-08-50-015B Date: 100115

2010 Cadillac Truck SRX AWD V6-2.8L Turbo Technical Service Bulletin # 09-08-50-015B Date: 100115

Electrical - L/H Seat Inop./Erratic Memory Sys Operation

TECHNICAL

Bulletin No.: 09-08-50-015B

Date: January 15, 2010

Subject: Driver Power Seat Inoperative, Outside Mirrors Do Not Return to Original Position with Park Tilt Mirrors, Memory Remote Recall

Intermittent Operation, Adjustable Pedals Inoperative (Reprogram Memory Seat Module)

Models:

2010 Cadillac SRX

Built Prior to January 6, 2010

2010 Chevrolet Equinox

2010 GMC Terrain

All Built Prior to November 2, 2009

Supercede:

This bulletin is being revised to update the 2010 Cadillac SRX build date. Please discard Corporate Bulletin Number 09-08-50-015A (Section 08 -

Body and Accessories).

Condition

Some customers may comment on one or more of the following concerns:

- The driver power seat is inoperative (when equipped with Memory Seat only).

The driver seat will not move forward, rearward and the recliner will not move forward or rearward. The customer may also experience the

inability to move the seat up or down.

- The outside mirrors do not return to the original position after the Park Tilt Mirrors function is engaged.

The customer may report that the outside mirrors tilt downward when placing the vehicle in reverse, attempt to return to the original position,

but do not reach the memory position after taking the vehicle out of reverse. The customer may also witness the mirrors staying in the tilt

position and not returning to the memory position at all.

- The Memory Remote Recall feature operates intermittently.

If the customer enables the Memory Remote Recall feature in the Vehicle Personalization menu, they may comment about intermittent

operation.

- The Adjustable Pedals are inoperative (Cadillac SRX only).

The customer may experience the inability to move the Adjustable Pedals forward or rearward.

Cause

This condition may be caused by a software state, interaction of features and serial data messages that can contribute to one or more of the above

conditions.

Correction

Important

DO NOT replace the MSM for this concern.

Reprogram and perform the Setup procedure for the MSM with the latest software calibration. Refer to Memory Seat Control Module Programming

and Setup in SI.

Important

Select the correct calibration files for the appropriate vehicle configuration (body style) and RPO codes.

A revised calibration has been developed to address this condition. Technicians are to reprogram the MSM using the Service Programming System

(SPS) with the latest software available on TIS2WEB. Refer to the Service Programming System (SPS) procedures in SI.

When using a Tech 2(R) or a Multiple Diagnostic Interface (MDI) for reprogramming, ensure that it is updated with the latest software version.

During programming, the battery voltage must be maintained within the proper range of 12-15 Volts. Only use the approved Midtronics(R) PSC

550 Battery Maintainer (SPS Programming Support Tool EL-49642) or equivalent during programming.

Warranty Information

2010 Cadillac Truck SRX AWD V6-2.8L Turbo Page 207

For vehicles repaired under warranty, use the table above.