This bulletin is supplied as technical information only and is not an authorization for repair.2020 Dodge or Ram Truck Grand Caravan Technical Service Bulletin # 31-001-11

Date: 111110

Body/Frame - Usage Of Heat For Repair

NUMBER: 31-001-11

GROUP: Collision Bulletin

DATE: Approval Pending

SUBJECT:

Use of Heat To Straighten Damaged Components

OVERVIEW:

This bulletin involves Chrysler Group LLC position with regard to use of heat during repair.

DISCUSSION:

Chrysler Group LLC Service Engineering's position on the use of heat during collision repair is as follows:

2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 160

^ Any damaged body panel or frame component, which is to be repaired, must be repaired using the "cold straightening" method. No heat may be

used during the straightening process. This "no heat" recommendation is due to the extensive use of high-strength and advanced high-strength

steels in Chrysler Group LLC vehicles. High-strength materials can be substantially and negatively affected from heat input which will not be

obviously known to the repairer or consumer. Additionally, application of heat will alter or destroy material coatings utilized for corrosion

protection and which may not be restorable. Ignoring these recommendations may lead to serious compromises in the ability to protect occupants

in a future collision event, reduce the engineered qualities and attributes, or decrease the durability and reliability of the vehicle.

^ During rough straightening prior to replacement, damaged panels or frame components may be heated to assist in body/frame realignment. This

application of heat, if absolutely necessary, must be constrained to the parts which will be replaced and not allowed to affect any other

components.

This statement supersedes any previously released information by Chrysler Group LLC.

For more information, log on to www.MoparRepairConnection.com.