2010 Cadillac Truck Escalade EXT AWD V8-6.2L Technical Service Bulletin # 09-06-04-026G Date: 130319
Engine Controls - Non-GM Engine/Transmission Calibration ID
INFORMATION
Bulletin No.: 09-06-04-026G
Date: March 19, 2013
Subject: (R)Identifying Non-GM (Aftermarket) Engine and Transmission Calibrations for V6 and V8 Gasoline Engines Using Tech 2 or Global
Diagnostic System 2 (GDS 2)
Models:
2006-2014 GM Passenger Cars and Light Duty Trucks - Equipped With Any V8 Gasoline Engine
2012-2014 Chevrolet Camaro - Equipped With V6 Engine RPO LFX
Attention:
This Bulletin is effective beginning February 4, 2013. This bulletin applies to the above V6 and V8 gasoline engines ONLY. For Duramax(TM)
diesel engines, refer to the latest version of Corporate Bulletin Number 08-06-04-006. Always refer to the GM Service Policy and Procedures
Manual - Article: 1.2.2.12 for the latest GM Policy and Procedures Information.
Supercede:
This bulletin is being revised to add the 2014 model year, a Table of Contents, add Notice bullets to Section 1. for GM Requires and GM
Recommends the CVN Procedure being performed, revise Sections 2. and 3. as Overview Information, add a Notice at the end of Section 4. and
Section 6., revise Sections 8., 8.A., 8.B., 9., 10. and 11. and update the information including adding additional graphics. Please discard Corporate
Bulletin Number 09-06-04-026F (Section 06 - Engine/Propulsion System).
Disclaimer
Table of Contents
Table of Contents
1. 1. Engine, Transmission, Transfer Case, Rear Axle Components and Catalytic Converter Failures Due to Non-GM Engine and/or
Transmission Control Module Calibrations Being Installed - Including GM Calibration Verification Requires and Recommends
Notices
2. Overview of Calibration Retrieval and Calibration Verification Procedure for Service Agents NOT REQUIRED to Call PQC for
Powertrain/Drivetrain Assembly Replacement Authorization
3. Overview of Calibration Retrieval and Calibration Verification Procedure for Service Agents REQUIRED to Call PQC for
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Powertrain/Drivetrain Assembly Replacement Authorization
4. Retrieving Engine Calibration ID and Verification No. (Number) Information Using the Tech 2(R) - This Action is Required for ALL
Service Agents (Model Dependent)
5. Tech 2(R) Displaying All Zeroes for the Verification Numbers on the Vehicle Information - Calibration ID and Verification No.
(Number/CVN) Screen
6. Retrieving Calibration Information From Global A Vehicles Using GDS 2 - This Action is Required for ALL Service Agents (Model
Dependent)
7. Creating a JPEG (.jpg) File From a GDS 2 Calibration History Screen Shot Using Microsoft Paint
8. Calibration Verification Procedure - For Service Agents NOT REQUIRED to Call PQC for Powertrain/Drivetrain Assembly
Replacement Authorization - Using the Tech 2(R) or GDS 2
8. A. Calibration Verification Procedure - Using the Tech 2(R)
8. B. Calibration Verification Procedure - Using GDS 2
9. Calibration Verification Procedure - For Service Agents REQUIRED to Call PQC for Powertrain/Drivetrain Assembly Replacement
Authorization - This Procedure MUST be Performed by the Calibrations Group
10. Procedure for ALL Service Agents for E-mailing.jpg or JPEG Files to the Calibration Group at - TACCVN@gmexpert.com
11. Calibrations Group - New E-mail Address - TACCVN@gmexpert.com
12. Warranty Information
Section 1
1. Engine, Transmission, Transfer Case, Rear Axle Components and Catalytic Converter Failures Due to Non-GM Engine and/or
Transmission Control Module Calibrations Being Installed - Including GM Calibration Verification Requires and Recommends Notices
Notice
- Be advised that GM REQUIRES retrieving the Calibration Information and performing the Calibration Verification Procedure as
outlined in this Bulletin, whenever diagnostics determine a hard part failure may have occurred on internal engine parts and
BEFORE disassembly, repair or replacement of an engine assembly under warranty.
- Be advised that GM strongly RECOMMENDS retrieving the Calibration Information and performing the Calibration Verification
Procedure as outlined in this Bulletin, whenever diagnostics determine a hard part failure may have occurred on transmission,
transfer case or rear axle components and BEFORE disassembly, repair or replacement of a transmission, transfer case or rear axle
assembly under warranty. It is also RECOMMENDED that the engine control module Calibration Verification Procedure be
performed whenever diagnostics determine that catalytic converter replacement is necessary.
- While it is not a REQUIREMENT to verify transmission control module calibrations on gasoline engine applications, like it is with
engine control module calibrations, they can still be verified in the same manner if it is necessary for any reason.
General Motors is identifying an increasing number of engine, transmission and catalytic converter part failures that are the result of non-GM
(aftermarket) engine and transmission control module calibrations being installed.
When alteration to the GM-released engine or transmission control module calibrations occurs, it subjects powertrain and driveline components
(engine, transmission, transfer case, driveshaft and rear axle) to stresses that were not tested by General Motors. It is because of these unknown
stresses, and the potential to alter reliability, durability and emissions performance, that GM has adopted a policy that prevents any
UNAUTHORIZED Service Agent warranty Transaction submissions to any remaining warranty coverage, to the powertrain and driveline
components whenever the presence of a non-GM calibration is confirmed - even if the non-GM control module calibration is subsequently
removed.
Warranty coverage is based on the equipment and calibrations that were released on the vehicle at time of sale, or subsequently updated by GM.
That's because GM testing and validation matches the calibration to a host of criteria that is essential to assure reliability, durability and emissions
performance over the life of the warranty coverage and beyond. Stresses resulting from calibrations that are different from those tested and released
by GM can damage and/or weaken components, leading to poor performance and/or shortened life.
Additionally, non-GM issued engine control module modifications often do not meet the same emissions performance standards as GM issued
calibrations. Depending on state statutes, individuals who install engine control module calibrations that put the vehicle outside the parameters of
emissions certification standards may be subject to fines and/or penalties.
This bulletin outlines the Calibration Retrieval and Calibration Verification Procedures for ALL Service Agents including Service Agents
NOT Required to Call PQC for Powertrain/Drivetrain Assembly Replacement Authorization and Service Agents Required to Call PQC for
Powertrain/Drivetrain Assembly Replacement Authorization, using the Tech 2(R) or GDS 2 to identify the presence of non-GM control module
calibrations.
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If a non-GM calibration is found and verification has taken place through GM, the remaining powertrain and driveline warranty may be blocked
and notated in Global Warranty Management (GWM) and the dealership will be notified. This block prevents any UNAUTHORIZED warranty
claim submission.
Section 2
2. Overview of Calibration Retrieval and Calibration Verification Procedure for Service Agents NOT REQUIRED to Call PQC for
Powertrain/Drivetrain Assembly Replacement Authorization
Notice:
^ The Service Agent Service Department Personnel is NOT REQUIRED TO E-MAIL TAC the digital Calibration Verification photos from
the Tech 2 screen or GDS 2 screen shot, UNLESS non-GM calibrations are found.
^ The Service Agent Service Department Personnel is REQUIRED TO RETAIN ALL of the related documentation showing the
Calibration Information was Retrieved and the Calibration Verification Procedure was completed, in the Service Agent Vehicle History
Service File.
1. Depending on the vehicle being serviced, the Service Department Personnel is required to complete one of the following procedures, either
Step 1.1 or Step 1.2 in order to ensure that there are not any non-GM engine control module calibrations present:
1. Section 4. Retrieving Engine Calibration ID and Verification No. (Number) Information Using the Tech 2 After retrieving the
calibration information, Go to Step 2.
OR
2. Section 6. Retrieving Calibration Information From Global A Vehicles Using GDS 2 After retrieving the calibration information, Go
to Step 2.
2. After retrieving the Calibration Information and performing Section: 8. Calibration Verification Procedure - For Service Agents NOT
REQUIRED to Call PQC for Powertrain/Drivetrain Assembly Replacement Authorization - Using the Tech 2 or GDS 2 the Service
Department personnel is required to retain all of the related documentation showing the procedures were completed in the Service Agent
Vehicle History Service File.
^ If the Calibration Verification Procedure determines that THERE ARE non-GM engine control module calibrations present, the Service
Department Personnel MUST follow the procedure as instructed in Section: 10. Procedure for All Service Agents for E-mailing .jpg or
JPEG Files to the Calibration Group at - TACCVN@gmexpert.com
3. When returning an engine assembly a printed copy of the Tech 2 Vehicle Information - Engine Calibration ID and Verification No.
(Number/CVN) screen or the GDS 2 Calibration History (Events) screen shot must be attached to the documentation being returned with the
unit.
Notice:
For additional information regarding: Service Agents NOT Required to Call PQC for Powertrain/Drivetrain Assembly Replacement
Authorization, refer to the latest version of Corporate Bulletin # 12-07-30-001 Information for Service Agents Not Required to Contact
Product Quality Center (PQC) for CNG, LPG or Gasoline Engine, Transmission and/or Transfer Case Replacement Authorization
Section 3
3. Overview of Calibration Retrieval and Calibration Verification Procedure for Service Agents REQUIRED to Call PQC for
Powertrain/Drivetrain Assembly Replacement Authorization
Notice:
^ The Service Agent Service Department Personnel is REQUIRED TO E-MAIL TAC the digital Calibration Verification photos from
the Tech 2 screen or GDS 2 screen shot in .jpg or JPEG format only, to the following e-mail address: TACCVN@gmexpert.com
^ The Service Agent Service Department Personnel is REQUIRED TO RETAIN ALL of the related documentation showing the
Calibration Information was Retrieved and the Calibration Verification Procedure was performed by the Calibrations Group (their
e-mail response), in the Service Agent Vehicle History Service File.
1. Depending on the vehicle being serviced, the Service Department Personnel is required to complete one of the following procedures, either
Step 1.1 or Step 1.2 in order to ensure that there are not any non-GM engine control module calibrations present:
1. Section 4. Retrieving Engine Calibration ID and Verification No. (Number) Information Using the Tech 2
OR
2. Section 6. Retrieving Calibration Information From Global A Vehicles Using GDS 2
2. After retrieving the Calibration Information and REFERRING to Section: 9. Calibration Verification Procedure - For Service Agents
Required to Call PQC for Powertrain/Drivetrain Assembly Replacement Authorization - MUST be Performed by the Calibrations Group,
follow the procedure in Section: 10. Procedure for All Service Agents for E-mailing .jpg or JPEG Files to the Calibration Group at -
2010 Cadillac Truck Escalade EXT AWD V8-6.2L Page 395
TACCVN@gmexpert.com
3. The Service Department Personnel is required to retain all of the related documentation showing the procedures were completed in the
Service Agent Vehicle History Service File.
4. When returning an engine assembly a printed copy of the Tech 2 Vehicle Information - Engine Calibration ID and Verification No.
(Number/CVN) screen OR the GDS 2 Calibration History (Events) screen shot must be attached to the documentation being returned with
the unit.
Notice:
For additional information regarding: Service Agents Required to Call PQC for Powertrain/Drivetrain Assembly Replacement
Authorization, refer to the latest version of Corporate Bulletin #02-07-30-029 Product Quality Center (PQC) Assembly Replacement
Process
Section 4
4. Retrieving Engine Calibration ID and Verification No. (Number) Information Using the Tech 2 - This Action is Required for ALL
Service Agents (Model Dependent)
Notice:
This information applies to vehicles that are Tech 2 compatible and is typical of the procedure that will be used.
1. Connect the Tech 2 to the vehicle.
2. Go to: Diagnostics and build the vehicle.
3. Select: Powertrain.
4. Select: Engine.
5. Select: Engine Control Module or PCM.
6. Select: Module ID Information or I/M Information System if the Module ID Information selection is not available.
7. *If "I/M information System" was selected, it may be necessary to select "Vehicle Information" in order to display the calibration
information.
^ If the CVN information is displayed as "N/A", it will be necessary to contact the TCSC to obtain the CVN information.
^ If the CVN Information is displayed as all zeroes, refer to Section: 5. Tech 2 Displaying All Zeroes for the Verification Numbers on the
Vehicle Information - Calibration ID and Verification No. (Number/CVN) Screen
Notice:
^ Two examples of the Tech 2 Vehicle Information - (Engine) Calibration ID and Verification No. screens are shown.
^ The Tech 2(R) Vehicle Information - Calibration ID and Verification No. screen will differ slightly depending on vehicle and model
year.
Take a CLEAR digital picture(s) of the Tech 2 Vehicle Information screen showing the entire VIN, (Engine) Calibration ID and Verification
No. (Number/CVN) and save it in .jpg format.
Notice:
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It is recommended that an electronic copy of the Tech 2 screen photograph(s) also be saved.
8. Retain the printout information and the Tech 2 screen photograph(s) with the repair order.
Section 5
5. Tech 2(R) Displaying All Zeroes for the Verification Numbers on the Vehicle Information - Calibration ID and Verification No.
(Number/CVN) Screen
If the Tech 2(R) that is being used displays all zeroes for the Verification Numbers as shown, then perform the following steps:
1. Update the Tech 2(R) with the latest software from TIS2WEB.
2. Turn OFF the ignition for 90 seconds.
3. Connect the Tech 2(R) to the vehicle.
4. Turn ON the ignition, and build the vehicle. Observe the Tech 2(R) Vehicle Information - Calibration ID and Verification No.
(Number/CVN) screen for proper operation.
^ If the Tech 2(R) screen still does not display properly, then turn OFF the ignition for 90 seconds again. Turn ON the ignition and observe
the same screen for proper operation.
Section 6
6. Retrieving Calibration Information From Global A Vehicles Using GDS 2 - This Action is Required for ALL Service Agents (Model
Dependent)
Notice:
This information applies to Global A - GDS 2 compatible vehicles and is typical of the procedure that will be used.
1. Turn OFF the ignition.
2. Connect the MDI to the Data Link Connector (DLC) of the vehicle.
Notice:
Use the USB port to make the following MDI connection:
3. Connect the MDI to a PC or laptop that has been downloaded with the GDS 2 application from TIS2WEB.
Notice:
At least one Diagnostic Package must be installed on the PC to perform diagnostics. If GDS 2 was just installed, select: Add New
Diagnostic Package and then select a: Diagnostic Package to download.
4. Select: GDS 2 icon on the PC.
5. Select: Diagnostics icon.
6. Select: serial number of the MDI being used.
7. Select: Enter icon.
8. Select: Module Diagnostics.
9. Select: Engine Control Module.
Notice:
Due to the model selected, vehicle build, software and RPO variations, GDS 2 may ask for additional information in Step 10.
10. Select: Engine ID, if prompted.
11. Select: ID Information.
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12. The Diagnostics page will appear.
13. Notice: This is a typical view of a GDS 2 Calibration History Events Screen. GDS 2 is capable of displaying up to 10 Calibration History
Events.
Select: Calibration History from the drop down menu in order to display the following items on the screen, including the VIN:
^ Calibration History Buffer
^ Number of Calibration History Events Stored
^ Calibration Part Number History
^ Calibration Verification Number History
14. Select: Save Report.
15. Select: Print.
Notice:
It is recommended that an electronic copy of the GDS 2 Calibration History also be saved. Refer to Section: 7. Creating a JPEG (.jpg)
File From a GDS 2 Calibration History Screen Shot Using Microsoft Paint
16. Retain a copy of the printed screen shot with the repair order.
Section 7
7. Creating a JPEG (.jpg) File From a GDS 2 Calibration History Screen Shot Using Microsoft Paint
1. Select: Start icon.
2. Select: All Programs.
3. Select: Accessories.
4. Select: Paint.
5. Navigate to: Calibration History.
6. Press the: Print Scrn button.
7. Open: Microsoft Paint.
8. Select: Paste.
9. Select: Save As.
10. Select: Desktop.
11. Select: File name. Name the file. As an example use the VIN.
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12. Select: Save as type, using the drop down menu.
13. Select: JPEG
Section 8
8. Calibration Verification Procedure - For Service Agents NOT REQUIRED to Call PQC for Powertrain/Drivetrain Assembly
Replacement Authorization - Using the Tech 2(R) or GDS 2
1. Go to: TIS2WEB Home Page.
2. Select: Calibration Information (SPS Info).
3. Enter the: VIN.
4. Select: Get Cal ID.
5. Select: ECM Engine Control Module - Programming from the Controller dropdown menu and select: Next.
6. Select: Complete History at the top left or bottom left of the page to access the GM Vehicle Calibration Information screen, which displays
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all of the GM Approved Calibrations and CVNs (Verification Numbers).
^ If the vehicle being serviced requires using the Tech 2(R), Go to subsection: 8. A. Calibration Verification Procedure - Using the Tech
2(R)
^ If the vehicle being serviced requires using GDS 2, Go to subsection: 8. B. Calibration Verification Procedure - Using GDS 2
8. A. Calibration Verification Procedure - Using the Tech 2
Compare each: Calibration ID Part Number and Verification No. (Number/CVN) from your Tech 2 photo to the corresponding Calibration
ID Part Number and Verification No. (Number/CVN) listed in the TIS2WEB GM Vehicle Calibration Information screen of TIS2WEB to
ensure that they are ALL an EXACT MATCH.
^ If ANY of the Calibration ID Part Number and Verification No. (Number/CVN) when COMPARED to the Calibration ID Part Number
and Verification No. (Number/CVN) listed in the TIS2WEB GM Vehicle Calibration Information screen, DO NOT MATCH, then
non-GM calibrations may be present and you should follow the procedure in Section: 10. Procedure for All Service Agents for E-mailing
.jpg or JPEG Files to the Calibration Group at - TACCVN@gmexpert.com in order to e-mail your findings to the Calibration Group, who
will then document your information with the appropriate Brand Quality Manager (BQM) in the Brand Quality Team.
8. B. Calibration Verification Procedure - Using GDS 2
Compare each: Engine Calibration Part Number History parameter and Calibration Verification Number History parameter from the GDS 2
Calibration History screen to the Calibration Part Number and Calibration Verification Number (CVN) listed in the GM Vehicle Calibration
Information screen of TIS2WEB to ensure that they are ALL an EXACT MATCH.
^ If ANY Engine Calibration Part Number History parameter and Calibration Verification Number History parameter when COMPARED
to the Engine Calibration Part Number History parameter and Calibration Verification Number History listed in the TIS2WEB GM
Vehicle Calibration Information screen, DO NOT MATCH, then non-GM calibrations may be present and you should follow the
procedure in Section: 10. procedure for All Service Agents for E-mailing .jpg or JPEG Files to the Calibration Group at -
TACCVN@gmexpert.com in order to e-mail your findings to the Calibration Group, who will then document your information with the
appropriate Brand Quality Manager (BQM) in the Brand Quality Team.
Section 9
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9. Calibration Verification Procedure - For Service Agents REQUIRED to Call PQC for Powertrain/Drivetrain Assembly Replacement
Authorization - This Procedure MUST be Performed by the Calibrations Group
Notice:
For Service Agents Required to Call PQC for Powertrain/Drivetrain Assembly Replacement Authorization, the Calibration Verification
Procedure MUST be Performed by the Calibrations Group
1. Assemble the Calibration Information that was retrieved when you performed Section: 4. Retrieving Engine Calibration ID and Verification
No. (Number) Information Using the Tech 2(R) - This Action is Required for ALL Service Agents (Model Dependent)
OR
2. Assemble the Calibration Information that was retrieved when you performed Section: 6. Retrieving Calibration Information From Global A
Vehicles Using GDS 2 - This Action is Required for ALL Service Agents (Model Dependent)
3. Go to Section: 10. Procedure for ALL Service Agents for E-mailing .jpg or JPEG Files to the Calibration Group at -
TACCVN@gmexpert.com.
Section 10
10. Procedure for ALL Service Agents for E-mailing .jpg or JPEG Files to the Calibration Group at - TACCVN@gmexpert.com
Notice:
1. ALL screen shots MUST be sent as a .jpg or JPEG file. Keep all photos in ONE e-mail.
2. DO NOT e-mail photos from the GDS 2 in the automatic format of a .png file. Your e-mail will arrive at the Calibrations Group with
the .png file(s) stripped by the security firewall.
1. Create an e-mail to be sent to: TACCVN@gmexpert.com
2. Attach the Tech 2 digital .jpg photos or the GDS 2 .jpg or JPEG files to the e-mail. Keep ALL photos in one e-mail.
3. In the Subject Line of the e-mail include the following:
1. The phrase: "V6 Cal" or "V8 Cal".
2. The complete: VIN.
3T.he Service Agent BAC.
4. In the Body of the e-mail include the following:
1. The complete: VIN.
2. The Mileage.
3. The Service Agent BAC.
4. The Repair Order (R.O.) or Job Card number.
5. The Customer Complaint.
6. The Cause of the Condition.
Notice:
Requests that are sent to the Calibrations Group are handled in the order in which they were received.
5. The Service Agent will receive an e-mail reply after the calibrations have been validated. The e-mail reply will advise the Service Agent if
the calibrations are OEM.
^ If non-GM engine or transmission control module calibrations are determined to be present, the Calibrations Group will forward the case
to the appropriate Brand Quality Manager (BQM) for review. The BQM will then determine whether the warranty will be blocked and
will respond to all parties concerned.
6. You may call the PQC two hours after submitting the e-mail to the Calibrations Group (or after the results have been received by e-mail) for
authorization to replace the assembly. This time allows the Calibrations Group to receive, review, verify the calibrations and set up a case for
the request. The Calibrations Group will also update the PQC or TAC case with the results of the Calibration Verification Request.
Be prepared to provide all the usual documentation that is normally required when requesting an assembly authorization from the PQC.
Notice:
2010 Cadillac Truck Escalade EXT AWD V8-6.2L Page 401
DO NOT contact GM Technical Assistance (TAC) to discuss warranty concerns on the aftermarket calibrations. ALL questions and
concerns about warranty should be directed to the District Manager Aftersales (DMA), in Canada the DM-CCSP (District
Manager-Customer Care and Service Process).
Section 11
11. Calibrations Group - New E-mail Address - TACCVN@gmexpert.com
The Calibrations Group has a new e-mail address to be used when mailing the digital .jpg photographs of the Engine Calibration ID and
Verification No. (Number) Information taken from the Tech 2 or JPEG photographs from the GDS 2 Calibration History screen shot.
E-mail all .jpg or JPEG files to this address: TACCVN@gmexpert.com
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