2019 Mercedes Benz Truck Sprinter 3500 Cab (906.153) V6-3.0L DSL Turbo (642.898)Technical Service Bulletin # 2011020002 Date: 110201

2019 Mercedes Benz Truck Sprinter 3500 Cab (906.153) V6-3.0L DSL Turbo (642.898)Technical Service Bulletin # 2011020002 Date: 110201

Recall - Replace Emergency Exit Window

FILE:

SERVICE: GROUP 00 OF SERVICE INFORMATION BINDER

PARTS: GROUP I OF INFORMATION - PARTS & ACCESSORIES BINDER

Campaign No. 2011010002, February 2011

TO: ALL MERCEDES-BENZ CENTERS

SUBJECT:

Model 906, Model Year 2010 - 2011

Replace Emergency Exit Window

Daimler AG (DAG), the manufacturer of Mercedes-Benz and Freightliner Sprinter vehicles, has determined that on certain vehicles equipped with

an emergency exit window the adhesive bond between the glass and the hinge on the top of the window may loosen. As a result the emergency exit

window may separate from the body. Dealers will check a production date on the window and replace the emergency exit window if necessary.

Included is a sample copy of a letter which owners of the affected vehicles will receive.

Prior to performing this Recall Campaign:

^ Please check VMI to insure the vehicle is involved and to determine if the vehicle has been previously repaired.

^ Please review the entire Recall Campaign bulletin.

Approximately 276 vehicles are involved.

2010 Mercedes Benz Truck Sprinter 3500 Cab (906.153) V6-3.0L DSL Turbo (642.898)

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Procedure

1. Open emergency exit window (1, Figure 1):

Warning!

Window (1) may be loose at the top hinge and fall down when opened.

- Secure window (1) from falling down then pull handles (3) to upright (unlock) position.

Note:

Lead seals (2) will be destroyed when handles are pulled up.

^ Remove any lead seal (2) pieces from holes in sealing frame.

^ Open window (1, Figure 1) slightly.

2. Check if window (1, Figure 1) is loose at top hinge:

^ If window (1) is loose at top hinge when opened, proceed to step 5 (replace emergency window).

^ If window (1) is not loose at top hinge when opened, proceed to step 3 (check manufacturers date).

3. Check manufacturer date (arrow, Figure 1) on sticker (4) affixed to bottom edge of emergency exit window (1):

^ If manufacturer date is not: 15.07.2010 or 21.07.2010; proceed to step 4 (close and lock window).

^ If manufacturer date is: 15.07.2010 or 21.07.2010, proceed to step 5 (replace window).

4. Close and lock window (1, Figure 1) in reverse order:

^ Press new lead seals (2, Figure 1) into sealing frame.

Note:

Lead seals are properly installed when they are audibly locked into sealing frame.

^ Inspect sealing frame and replace if damaged; refer to WIS: AR67.30-D-2305B, step 6

5. Replace window; refer to WIS: AR67.30-D-2305B.

Note:

(Regarding above WIS instructions):

Use locally sourced suction cups for moving window.

Note:

Return window to the QEC.

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Special Tools

Primary Parts Information

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Warranty Information

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2010 Mercedes Benz Truck Sprinter 3500 Cab (906.153) V6-3.0L DSL Turbo (642.898)