It is always a dream of people around the world to own imported cars like BMW and Mercedes-Benz models, because they are among the best in the business. The imported car market has been thriving because they offer the best comfort and performance while driving. They are also safer and durable on all kinds of roads and terrains. Driving an imported car inspires the rush other cars cannot deliver. These days, there are more consumers who prefer imported cars because of the safety features and after-sales service they provide. For every imported car owner, the most important thing after buying that dream car is the after-sales service that a company provides. There are many people, who always want to buy an imported car, but after-sales service is what makes them think twice, and they opt for local cars. Car manufacturers across the globe have realized after-sales service is the most important thing that will make their cars sell like hotcakes.
Imported car manufacturers, such as BMW and Mercedes-Benz, are providing the best after-sales service for their clients worldwide by establishing service centers across various cities where their cars are sold. Imported Car Services can be easily found in many countries for BMW Mercedes auto repairs , as well as Mercedes repair, because both car manufacturers are widely known for their high-quality customer treatment. Mercedes and BMW provide genuine spare parts at company-owned service centers, in addition to authorized service centers for imported cars across the globe. Authorized service centers for imported cars (like BMW, Mercedes, Audi etc.) have increased their sales and profits because they are offer excellent repair and maintenance services for all premium cars. With increasing emphasis being laid on customer relationship management (CRM), all major car manufacturers like BMW and Mercedes have now set up better delivery mechanisms for genuine spare parts to assure prompt service and repair for their valued customer's cars. Imported car manufacturers have started outsourcing the manufacturing of car parts in most countries; so there is no lack of car parts in any particular country or region.
Commenting on the results, Mornhinweg said: “We really took off in the first six months of 2010 and are now clearly back on track. In order to generate additional growth in existing markets, Mercedes-Benz Vans is increasing its investment in the successor generations of the current product range and in sales and service activities. Furthermore measures for ensuring compliance with global environmental legislation are top priority. Even in economically challenging times, Mercedes-Benz Vans continued to invest heavily in safeguarding its long-term future. In the past three years the unit has spent €250 million on developing the new generations of the high-quality Mercedes-Benz Viano and Vito, as well as on expanding the production facility in Vitoria, Spain, which manufactures both models. The Vito for commercial use features a higher payload and is very robust, while the Viano sets the standards for safety, comfort, and driving pleasure in full-size vehicles. The models are also equipped with economical, fuel-efficient, and environmentally friendly engines with BlueEFFICIENCY technology. Both of the vehicles will make their public debut at the IAA Commercial Vehicles show in September.
The strategic alliance with Renault-Nissan will also help the unit achieve further growth in Europe. In North America, Mercedes-Benz Vans is starting a sales campaign with a new sales organization in the U.S. Canada and a focus on a two-brand strategy. In addition to being sold with the Freightliner nameplate as in the past, the Sprinter has also been sold as a Mercedes-Benz vehicle in the U.S. Latin America is another established market for Mercedes-Benz Vans. Mercedes-Benz has been successfully producing vans for the South American market in Argentina for more than 50 years. With a market share of 40%, Mercedes-Benz is by far the best-selling premium automaker in Argentina. Along with the growth it achieves in its established markets, Mercedes-Benz Vans is also looking to profit from the growth potential in emerging markets. Volker Mornhinweg believes there will be promising growth opportunities in Asia over the short and medium terms.
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