Symptoms, Work units tables2013 Mercedes Benz C 63 AMG Coupe Technical Service Bulletin # LI82-60_P-055630 Date: 130212

Infotainment - No Navigation, Media Interface Inoperative
2013 Mercedes Benz C 63 AMG Coupe (204.377) V8-6.3L (156.985) Page 49
Audio 20: No navigation, language set
to English, Media Interface inoperative
Topic number L182.60-P-055630
Version 1
Design group 82.60 Radio, audio/video Systems
Date 02-12-2013
Validity NTG4.5: Model 166, 172, 176, 204, 207, 212, 218, 246
with code 510 (Audio 20 incl. CD changer) or code 523
(Audio 20 CD radio) and code 802 (Model year 2012) or
code 803 (Model year 2013)
Reason for change Remedy restricted to vehicles with model
year code 802 and model year code 803
Complaint:
Navigation is not available.
The language setting is automatically set to English.
The Media Interface is inoperative.
In the quick test the software object number "000 000 00 00" is displayed.
Attachments
Cause:
Software of Audio 20 control unit (A2).
Remedy:
If a software update is no longer possible, the Audio 20 control unit (A2) must be replaced.
Note:
This complaint can no longer occur as of software release 12/40 00.
This software release is available as of XENTRY telematics CD 01/2013.