2013 Mercedes Benz C 63 AMG Coupe Technical Service Bulletin # LI82-85_P-0539273 Date: 130205

COMAND(R) - 'Metadata Loss' Message Displayed
COMAND Online: Message in COMAND display "Metadata loss - Please reimport all media data -"
Topic number L182.85-P-053927
Version 3
Design group 82.85 Navigation and communication Systems (CNS,
ICS, COMAND, FleetBoard)
Date 02-05-2013
Validity MODEL 166, 172, 204, 246 with code 512 (COMAND
Online with DVD changer) or code 527 (COMAND Online)
and code 802 (Model year 2012)
MODEL 207, 212, 218 with code 512 (COMAND Online
with DVD changer) or code 527 (COMAND Online) and
code 802 (Model year 2012) and code 088 (Control code
NTG4.5)
MODEL 166, 172, 176, 204, 207, 212, 218, 231, 246, 463
with code 512 (COMAND Online with DVD changer) or
code 527 (COMAND Online) and code 803 (model year
2013)
Reason for change Telematics CD object numbers added
Complaint:
2013 Mercedes Benz C 63 AMG Coupe (204.377) V8-6.3L (156.985) Page 48
The central display of the COMAND Online control unit (A40/3) shows the message "Metadata loss - Please reimport all media data".
When the displayed message is acknowledged, the COMAND Online (A40/3) system is fully functional. The message can subsequently reappear.
Attachments
Cause:
The database provided by the Music Search function in COMAND Online (A4013) may contain errors.
Remedy:
Do not replace the COMAND Online control unit (A40/3)! Perform software update of COMAND Online control unit (A40/3).
MODEL 166, 172, 204, 246 with code 512 (COMAND Online with DVD changer) or code 527 (COMAND Online) and code 802 (Model year
2012),
MODEL 207, 212, 218 with code 512 (COMAND Online with DVD changer) or code 527 (COMAND Online) and code 802 (Model year 2012)
and code 088 (Control code NTG4.5):
Update the COMAND software to software release 12/13.00 or higher using Xentry Diagnostics.
The software is available as of Telematics CD 05/2012 (A 172 827 72 59).
MODEL 231 with code 512 (COMAND Online with DVD changer) or code 527 (COMAND Online) and code 803 (Model year 2013):
Update the COMAND software to software release 12/17.01 or higher using Xentry Diagnostics.
The software is available as of Telematics CD 07/2012 (A 172 827 84 59).
MODEL 166, 172, 176, 204, 207, 212, 218, 231, 246, 463 with code 512 (COMAND Online with DVD changer) or code 527 (COMAND Online)
and code 803 (model year 2013)
Update the COMAND software to software release 12/20.00 or higher using Xentry Diagnostics.
The software is available as of Telematics CD 07/2012 (A 172 827 84 59).