2010 Land Rover Range Rover Sport (LS) V8-5.0L SC Technical Service Bulletin # TECLS415001 Date: 050927

2010 Land Rover Range Rover Sport (LS) V8-5.0L SC Technical Service Bulletin # TECLS415001 Date: 050927

Infotainment System - Diagnostic Information

No: LS-415-001

Issue: 1

Date: 27 Sep 2005

2010 Land Rover Range Rover Sport (LS) V8-5.0L SC Page 131

SECTION: 415-00 - AUDIO SYSTEM

"Infotainment" System Diagnosis

AFFECTED VEHICLE RANGE:

Range Rover Sport (LS) VIN: All

CONDITION SUMMARY:

REPORTED SYSTEM FAULTS REQUIRE DIAGNOSIS

A customer may report a concern or a fault with the infotainment system.

Cause:

A number of faults may exist. Details of the symptoms are provided in a table below. Most faults are likely to be software-related and can be

corrected with a software update without requiring hardware replacement.

Action:

Should a customer express concern regarding Infotainment System performance, refer to the Repair Procedure in this bulletin to correctly diagnose

the issue before replacing any system components.

TOOLS:

WDS disc 10 or later

WARRANTY:

NOTE:

Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only.

Always refer to DDW to obtain the latest repair time.

DDW requires the use of causal part numbers. Labor only claims must show the causal part number with a quantity of zero.

Normal warranty policy and procedures apply.

REPAIR PROCEDURE

INFOTAINMENT SYSTEM DIAGNOSIS

NOTE:

A battery disconnect/hard reset involves removal of the battery ground lead for a minimum of two minutes.

NOTE:

All three units, the audio front control module (or integrated head unit - IHU), the front entertainment module (or high line display function -

HLDF) and the audio amplifier module (Amp), MUST be updated to the latest software levels together.

NOTE:

When an audio amplifier module is replaced, the new unit will require programming to ensure the latest software level is installed.

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1. Refer to the diagnostic table and determine the action required to correct the customer complaint:

NOTE:

If the vehicle infotainment system displays a fault as detailed in the above table, the appropriate fix must be attempted before replacing

hardware.

CAUTION:

Software uploads may take up to 45 minutes per module. Precautions must be taken to avoid excess battery voltage drop during the

process, which could result in upload failure. A battery charger set at low amps should always be installed.

2. Connect a suitable battery charger to the vehicle battery.

NOTE:

WDS disc 10 or later must be used.

2010 Land Rover Range Rover Sport (LS) V8-5.0L SC Page 134

3. Connect T4IWDS to the vehicle.

4. Follow the on-screen instructions and proceed to Vehicle Configuration".

5. Proceed to the "Module Programming" menu.

6. Enter the "Configure Existing Modules" menu.

7. From the drop down menu that appears, select the "front entertainment module" (also referred to as the high level display function - HLDF).

NOTE:

The upload time for this software update may take up to 45 minutes. During this process, the user will be asked to select the ICE

specification level. The levels are defined as:

^ Low Line - Standard system (NON-NAS)

^ High Line - Harmon Kardon system

^ Premium - Harmon Kardon with Logic 7

8. Follow the on-screen instructions to upload the latest software level (automatically selected).

9. When complete, return to the "Configure Existing Modules" menu.

10. From the drop down menu that appears, select the "audio amplifier module" (Amp).

11. Follow the on-screen instructions to upload the latest software level (automatically selected).

12. When complete, return to the "Configure Existing Modules" menu.

13. From the drop down menu that appears, select the "audio front control module" (also referred to the integrated head unit - IHU).

CAUTION:

Unlike the other module updates, no progress status will be displayed on the vehicle display unit. Do not abort the upload process until

WDS reports complete.

14. Follow the on-screen instructions to upload the latest software level (automatically selected).

15. Exit WDS and disconnect 14 from the vehicle.

16. Retest the system to ensure the fault has been rectified.