2010 Cadillac Truck SRX AWD V6-3.0L Technical Service Bulletin # 10236A Date: 101202
Campaign - Front Fender Molding May Be Detached
SERVICE UPDATE
Bulletin No.: 10236A
Date: December 02, 2010
Subject: 10236A - Service Update for Inventory and Customer Vehicles - Front Fender Molding May Partially or Fully Detach - Expires with Base
Warranty
Models:
2010 Cadillac SRX
Supercede:
2010 Cadillac Truck SRX AWD V6-3.0L Page 143
The Part Information section in this bulletin has been revised. A retainer part number has been added for vehicles that are equipped with the revised
lower chrome trim. The retainers will be required to reinstall the trim. Please discard all copies of bulletin 10236, issued October 2010.
This service update includes vehicles in dealer inventory and customer vehicles that return to the dealership for any reason. It will expire
at the end of the involved vehicle's New Vehicle Limited Warranty period.
If a vehicle outside of the VIN breakpoints exhibits this condition, repair the vehicle according to the instructions contained in Technical
Service Bulletin 10-08-111-001.
Purpose
This bulletin provides a service procedure to install a new lower chrome trim molding kit on the front fender inner panel access opening covers on
certain 2010 Cadillac SRX vehicles. On these vehicles, the lower chrome trim molding may partially or fully detach.
This service procedure should be completed as soon as possible on involved vehicles currently in dealer inventory and customer vehicles
that return to the dealer for any type of service during the New Vehicle Limited Warranty coverage period.
Vehicles Involved
A list of involved vehicles currently in dealer inventory is available on the "Service Update Bulletin Information" link under the "Service" tab in
GM GlobalConnect (US) or attached to the GlobalConnect message (Canada) used to release this bulletin. Customer vehicles that return for service,
for any reason, and are still covered under the vehicle's base warranty, and are within the VIN breakpoints provided below, should be checked for
vehicle eligibility.
Important
Dealers are to confirm vehicle eligibility prior to beginning repairs by using the Required Field Actions section in the Global Warranty
system. Not all vehicles within the above breakpoints may be involved.
Parts Information
Parts required to complete this service update are to be obtained from General Motors Customer Care and Aftersales (GMCC&A). Please refer to
your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency
situation, parts should be ordered on a CSO = Customer Special Order.
Service Procedure
1. Remove the front fender inner panel access opening cover using a plastic body trim tool. Begin removing the cover from the upper corner
first, and then work down to the lower corners of the cover.
2. Determine if the lower chrome trim on the front fender inner panel access opening cover has four tabs.
2010 Cadillac Truck SRX AWD V6-3.0L Page 144
Note
Put the patch assembly on a non-scratching surface. Pull back on the rubber seal (1) of the cover to view the back side of the lower chrome
trim. Determine if the lower chrome trim has four tabs (2).
- If the lower chrome cover trim does NOT have four tabs, REPLACE it with front fender lower molding kit, P/N 22777275. Proceed to
Step 3.
- If the lower chrome cover trim does have the four tabs (2), do NOT replace it. The lower chrome trim is the revised version of the trim.
Proceed to Step 14.
3. Put the patch assembly on a non-scratching surface. Use a small flat blade screw driver to disengage the two tabs. Pry upward on the tabs to
disengage them from the front fender inner panel access opening cover channel tab slots.
4. Remove and discard the lower chrome cover trim.
5. Clean the front side of the front fender inner panel access opening cover channel using a clean shop towel and Kent Automotive Acrysol P/N
20005 or equivalent.
6. Ensure that the old tape and glue have been removed from the front fender inner panel access opening cover channel.
2010 Cadillac Truck SRX AWD V6-3.0L Page 145
7. Remove the tape liner from the new second design lower chrome cover trim.
8. Install the revised lower chrome cover trim to the front side of the front fender inner panel access opening cover channel.
9. Ensure that the lower chrome cover trim tabs are inserted into the front fender inner panel access opening cover channel tab slots that are
located on the back side of the cover.
Note
Side by side gap specification: 0.25 mm +/- 0.25 mm; depth gap specification: -0.5 mm +0.5 mm.
10. Wet out the revised lower chrome cover trim over the channel of the cover as shown in the illustration.
11. Put the patch assembly on a non-scratching surface. Turn the front fender inner panel access opening cover over on its back side.
12. Using a small flat blade screw driver, ensure the four tabs (1) are bent flush to the cover channel as shown in the illustration.
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13. Peel off the protective wrap that is covering revised design lower chrome cover trim.
14. Install three new cover retainers (1). Insert the retainers into the three doghouses of the front fender inner panel access opening cover. The
doghouses are located on the back side of the cover.
15. Install the front fender inner panel access opening cover.
1. Engage the lower retention clips of the cover.
2. Engage the upper retention clips of the cover.
3. Ensure that the front fender inner panel access opening cover rubber seal is not protruding from the lower chrome cover trim.
- If the rubber seal is not protruding from the lower chrome trim on the cover, no further action is required.
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- If the rubber seal is protruding from the lower chrome trim on the cover, push it under the lower chrome trim on the cover using a
plastic body trim tool as shown in the illustration.
Warranty Transaction Information
Submit a claim using the table above.
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