01 01 14 BMW ORIGINAL PARTS (NEW AND REMANUFACTURED):

Date: 130222

01 01 14 BMW ORIGINAL PARTS (NEW AND REMANUFACTURED):
LIMITED WARRANTY COVERAGE TERMS AND CONDITIONSBrakes/Suspension - Front Brake Judder/Vibration

NUMBER: 05-002-13

GROUP: Brakes

DATE: February 22, 2013

SUBJECT:

Front Brake Judder And/Or Vibration

OVERVIEW:

This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or replacing both front brake rotors.

MODELS:

2011-2012 (RT) Caravan / Town & Country

NOTE:

This bulletin applies to vehicles equipped with brake sales code BRE and/or BRG built before March 30, 2012.

SYMPTOM/CONDITION:

Brake pedal pulsation, steering wheel shake and/or floor pan vibration when braking.

DIAGNOSIS:

If the symptom/condition is experienced proceed to the repair procedure.

2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 202

PARTS REQUIRED:

SPECIAL TOOLS/EQUIPMENT REQUIRED:

REPAIR PROCEDURE:

1. Raise the vehicle on a suitable hoist. Refer to the detailed service procedures available in DealerCONNECT > TechCONNECT under: Service

Info > 04-Vehicle Quick Reference > Hoisting > Standard Procedure > Hoisting.

2. Do you have an approved PSE on-car brake lathe?

a. Yes >>> Proceed to Step # 5.

b. No >>> Proceed to Step # 3.

3. Remove and replace the front brake rotors. Refer to the detailed removal/installation procedures available in DealerCONNECT >

TechCONNECT under: Service Info > 05-Brakes > Brakes, Base > Hydraulic/Mechanical > ROTOR, Brake > Removal/Installation > Front.

4. Remove and replace the right and left front brake pads. Refer to the detailed removal/installation procedures available in DealerCONNECT >

TechCONNECT under: Service Info > 05-Brakes > Brakes, Base > Hydraulic/Mechanical > Pads, Brake, Front > Removal/Installation. Then

proceed to Step # 7.

5. Using a PSE approved on-vehicle brake lathe, lightly resurface both front rotors.

NOTE:

Follow all resurfacing directions and procedures associated with the equipment used.

6. Remove and replace the right and left front brake pads. Refer to the detailed removal/installation procedures available in DealerCONNECT >

TechCONNECT under: Service Info > 05-Brakes > Brakes, Base > Hydraulic/Mechanical > Pads, Brake, Front > Removal.

7. Inspect the bushing on the right and left lower control arm as show in (Fig. 1). Did the bushing have 8 slots as shown in call out 2 as compared to

3 in call out 1?

a. Yes >>> Return the vehicle to the customer.

b. No >>> Proceed to Step # 8

8. Remove and replace the right and left lower control arm. Refer to the detailed removal/installation procedures available in DealerCONNECT >

TechCONNECT under: Service Info > 02-Front Suspension > ARM, Lower Control > Removal/Installation.

2020 Dodge or Ram Truck Grand Caravan V6-3.6L Page 203

9. Road test the vehicle for 5 miles.

10. Did any brake pedal pulsation, steering wheel shake and/or floor pan vibration exhibit.

a. Yes >>> Continue further diagnosis.

b. No >>> Return the vehicle to the customer.

11. Return the vehicle to the customer.

POLICY:

Reimbursable within the provisions of the warranty.