Tuesday, May 14, 2019

2020 Mercedes Benz Truck ML 350 Technical Service Bulletin # LI82-85_P-048983 Date: 100218

2020 Mercedes Benz Truck ML 350 Technical Service Bulletin # LI82-85_P-048983 Date: 100218



COMAND(R) - Freezes When Using The 'TEL' Key



COMAND APS: COMAND can no longer be operated on changing to telephone menu



Topic number LI82.85-P-048983



Version 1



Design group 82.85 Navigation and communication systems (CNS,



ICS, COMAND, FleetBoard)



Date 02-18-2010



Validity Models 171, 230, 164, 251, 169, 245, 211, 219 and CLC 203 with SA code 512, 527 or 528 and SA code 809 (NTG2.5)



Model 463 with SA code EU1



2020 Mercedes Benz Truck ML 350 4MATIC (164.186) V6-3.5L (272.967) Page 288



Reason for change Remedy with Telematics CD 01/2010 / Supersedes DTB



S-B-82.85/688



Reason for block



Complaint:



The COMAND unit (A40/3) can no longer be operated (freezes) when changing to the telephone menu using the "TEL" key.



Cause:



Software error in the COMAND unit (A40/3). The COMAND unit (A40/3) has saved 21 entries in the call log. However, the software can only



manage 20 entries.



Remedy:



Update the entire telematics ring using DAS version 01/10 or newer and Telematics CD A171 827 41 59 (or newer). The software of the COMAND



unit (A40/3) must be updated to version 29/09



Note:



If the software release of the COMAND unit (A40/3) is 08/08, it is absolutely necessary to update the map data using patch DVD A230 827 02 59 or



newer as prompted by DAS. DAS automatically checks and displays the necessity of updating the map data.



Do NOT perform the map update as a "customer upgrade" or your claim will be denied



If DAS prompts you to use a map update, you must complete this step otherwise the head unit may not function correctly



The software update also remedies the following errors:



- Uncommanded overwriting of the FM station memory list is prevented



- HU freezes in telephone application as soon as more than 20 entries are saved in the call log



- Audio application is audible at the start of a phone call



Notes about software updates:



You MUST complete the software update for the entire Telematics Ring. It is critical that you follow DAS prompts, search for new software and



carry out the entire update process for all of the telematics components which DAS has found new software for. Software updates are done as a



"package/profile". Failure to complete the update process for these components will result in operation errors.



Checking for new software MUST always be carried out after a component replacement. Use the "control unit programming" step to check for any



new software and perform the necessary updates as guided by DAS. Additionally:



^ DO NOT Interrupt the update process



^ All telematics components software must be updated together as guided by DAS



^ You must check for new software - if after diagnostics- a component replacement is deemed necessary, if a new software is found by DAS you



must complete the update for all components found



^ Always use a battery charger throughout the entire update process



^ Always complete the SCN coding



^ Where applicable (during parts replacement after diagnostics), an initial start up must be performed



Failure to adhere to the above process may cause the head unit and telematics ring to be faulty, any parts replacement claims as a result will be



denied



2020 Mercedes Benz Truck ML 350 4MATIC (164.186) V6-3.5L (272.967) Page 289



Symptoms



Work units



2020 Mercedes Benz Truck ML 350 4MATIC (164.186) V6-3.5L (272.967) Page 290

No comments:

Post a Comment