Body - Laminated Glass Chip/Crack Repair Information
Date: August, 2006
Order No.: S-B-67.00120
Supersedes: MBNA 67/2 May 1990
Group: 67
Revision History
SUBJECT:
Model All, MY All
Damage to laminated glass due to chips or cracks
If you receive customer reports in the above model vehicles of damage to any laminated glass due to chips or cracks which is not covered by the new
car warranty, this (in most cases) can now be satisfactorily and economically repaired using the NOVUS glass repair method. NOVUS invented
windshield repair and has perfected many of the procedures during the past 30 years. NOVUS glass repair is approved by DCAG and recommended
by MBUSA for use in repairs whenever possible.
Only the exterior surface of laminated glass should be repaired. Humidity or water must be totally removed before the glass repair process is started.
Whenever possible use either clear packaging tape or NOVUS "Keep Clean Patches" to cover the damage before rain or washing the vehicle. If this
has not been done, in most cases, it will still be possible to successfully repair the damage. Cracks up to 6 inches in length that radiate from the
impact point are also repairable.
An impact spot from the initial damage will remain visible after a successful repair. The larger the initial spot, the more it will be visible to the
customer after the repair. NOVUS uses a special polish to restore the shine to the repair, thus reducing visibility of the repair.
Additional information on glass repair and finding your nearest NOVUS repair franchisee can be found at their web site: www.Novusglass.com.
Mercedes Benz C 43 AMG (202.033) V8-4.3L (113.944) Page 299
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