2017 Audi A3 (8PA) L4-2.0L Turbo (CBFA)Technical Service Bulletin # 910979 Date: 091118

Audio System - Unable To Retrieve Radio Codes
91 Radio Generation 2+: Cannot retrieve radio code from FAZIT database
91 09 79
2020914/2
November 18, 2009. Supersedes Technical Service Bulletin Group 91 number 09-47 dated July 16, 2009 for reasons listed below.
2010 Audi A3 (8PA) L4-2.0L Turbo (CBFA) Page 175
Affected Vehicles
Condition
The radio code for Generation 2+ radios (Chorus, Concert, Symphony) cannot be retrieved from the FAZIT database.
Technical Background
The serial number was incorrectly entered.
Production Solution
Not applicable.
Service
When entering the serial number to obtain the radio code, please be sure that the seventh digit is a letter, not a number.
Example: AUZ1Z418535592 is incorrect. The seventh digit (bolded) is the number "1" when it should be the upper case letter "I" as in the word
Iowa (not "L" as in Louisiana).
Warranty
This TSB is informational only and not applicable to any Audi warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service
manuals for the latest information.