Tuesday, December 4, 2018

Cell Phone - Bluetooth Compatibility Information

2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) Technical Service Bulletin # 840410 Date: 101001



Cell Phone - Bluetooth Compatibility Information



SI B84 04 10



Communication Systems



October 2010



Technical Service



SUBJECT



General Bluetooth Information



MODEL



All vehicles with option 644 or 639



SITUATION



The customer experiences termination of the Bluetooth connection during telephone calls; a switch to Privacy mode; or faults during the telephone



book transfer for no apparent reason. Some customers might experience voice quality issues in the car or on the landline side.



CAUSE



The terminal device (mobile phone) is most likely not 100% compliant with the BMW Assist Bluetooth hands-free kit.



PROCEDURE



To check restrictions for the customer's terminal device (mobile phone), please refer to the following web site:



www.bmwusa.com/bluetooth



The attachment provides instructions on how to use and interpret the website.



Important note:



Only BMW tested phones are displayed on the web site. A variety of other Bluetooth phones is compatible with the BMW Assist hands-free kit but



not tested by BMW. In those cases, please assist the customer in pairing the phone - if the phone still doesn't work with the hands-free kit, inform the



customer about Bluetooth compatibility issues. Please send a feedback to:



Bluetooth.Feedback@bmwna.com



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 410



Containing information about the phone model (exact model code), used software version, network provider, details about the complaint (vehicle



status, phone status, performed action).



If the encountered issues on a BMW tested phone differ from the information provided on the website, please perform diagnostics with the ISTA



workshop system and follow the test plan.



WARRANTY INFORMATION



For information only



ATTACHMENTS



2010 BMW 335Cic Convertible (E93) L6-3.0L Turbo (N54) 411



ATTACHMENT - PROCEDURE

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