2010 Cadillac CTS Sedan AWD V6-3.6L Page 222
DTC Descriptor
DTC B396E 02
- Power Liftgate Shutface Circuit Switch Short To Ground
Diagnostic Fault Information
Circuit/System Description
The power liftgate shutface switch circuit provides a single input to the liftgate module (LGM). The shutface switch is supplied a signal voltage,
when the switch contact closes, the LGM detects the voltage drop and commands the liftgate to close.
Conditions for Running the DTC
The system voltage is 9-16 volts.
Conditions for Setting the DTC
The liftgate module detects the Liftgate Close Signal circuit is active for greater than 10 minutes.
Action Taken When the DTC Sets
The liftgate will be inoperative in the power mode and the manual mode.
Conditions for Clearing the DTC
* The DTC will be current for as long as the fault is present.
* When the fault is no longer present, the DTC will be a history DTC.
* A history DTC will clear after 50 ignition cycles.
Diagnostic Aids
Note: Before testing can be performed, the liftgate must be opened. Refer to Opening the Liftgate Without Electrical Power (See: Body and
Frame/Doors, Hood and Trunk/Trunk / Liftgate/Service and Repair/Procedures) for the appropriate procedure.
Whenever the LGM loses power or is disconnected, the ignition must be cycled OFF then ON in order to reactivate the LGM.
In some circumstances high or low control circuit faults may cause the LGM to react as if the liftgate has encountered an object in its travel and
reverse direction.
Reference Information
Schematic Reference
Liftgate Schematics (See: Body and Frame/Locks/Diagrams/Electrical Diagrams/Liftgate Schematics)
Connector End View Reference
Component Connector End Views (See: Diagrams/Connector Views)
Description and Operation
Liftgate Description and Operation (See: Body and Frame/Doors, Hood and Trunk/Trunk / Liftgate/Description and Operation/Liftgate
Description and Operation)
Electrical Information Reference
* Testing for Intermittent Conditions and Poor Connections (See: Testing and Inspection/Component Tests and General Diagnostics/Circuit
Testing/Testing for Intermittent Conditions and Poor Connections)
* Circuit Testing (See: Testing and Inspection/Component Tests and General Diagnostics/Circuit Testing/Circuit Testing)
* Wiring Repairs (See: Testing and Inspection/Component Tests and General Diagnostics/Wiring Repairs/Wiring Repairs)
* Connector Repairs (See: Testing and Inspection/Component Tests and General Diagnostics/Connector Repairs/Connector Repairs)
Scan Tool Reference
Control Module References (See: Testing and Inspection/Programming and Relearning) for scan tool information
Circuit/System Verification
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