鈥淲ah, Pakcik Abu, New Car Arrr?
Somehow, the past couple of weeks have been extremely hectic. With not much time to voice out my opinion on things concerning the automotive world, it has become obvious that there have been no new articles on my blog for the whole of last week. I have been busy glancing through magazines and recently, an article in the latest issue of a local Malaysian tuning had caught my eye. What I鈥檇 like to talk about today are the problems faced by Proton. This small insight to why Proton has actually failed and if no changes are made was cooked up at a weekend Teh Tarik session with a friend of mine somewhere in Gombak. I have to thank this chap who drives a Celica with another round of Teh Tarik on my the next time I see him. I鈥檇 divide this examination in brief to a few parts. 1. The people in Proton love cars that handle until they are blind.
The simple fact is that you see Proton building cars that can handle and corner very well. However, none of the general Malaysian public bothers with this fact. What they want is actually tons of space. Good examples of these would be the Perodua Myvi and the Toyota Avanza. At the price they are selling these cars, space counts. Young couples who like buying stuff at IKEA love the Myvi. Thirtysomethings with 3 children and a maid love the Avanza. These people don鈥檛 want to drive like Senna or Montoya most of the time. If you go to a small town, you see Pakciks and Makciks driving at 60km/h everywhere. These people don鈥檛 need handling. What they need is space to carry their tempoyak and ikan kembung from the pasar to their house. They鈥檇 like to know that the car is safe and will be able to protect them in an accident, not handling by Lotus. Proton has its marketing and strategy wrong.
While being pro-handling is actually good, the well-being of the company and its future should be considered here. 2. The people in Proton are blind until they fail to see what the market wants. Again we see the Avanza and Myvi come into the picture. Ever since the Waja, Proton have not launched a car, MPV or SUV that the market actually wants. Proton had launched the Juara to almost no success whatsoever. The reason being that while it is good strategy to launch an MPV, the Malaysian public鈥檚 perception on MPV is that is cannot, must not and in all that鈥檚 holy look like a van. What Malaysians want in an MPV is that it must be car-like in its features. Look at the Naza Ria/Citra as well as the Toyota Unser (while Pig ugly, still has a 2 box shape) and Avanza. They also came out with the Proton GEN2, Savvy and the Satria Neo. Notice that the best selling new Proton is still the Waja for the simple fact that it has a boot bigger than most cars in its class and it has 4 doors and legroom for basketball players at the rear.
With the Gen2, you got not much bootspace and rear headroom. With the Savvy you got not much of everything as it鈥檚 a small mini sized car and with the Satria Neo, it鈥檚 a 2 door hatch that鈥檚 out to capture the single girl or single guy market. Why come out with cars that do not hit the spot? Why come out with niche market cars in a market where niches aren鈥檛 that profitable? Note that there are still not that many Savvy or Satria Neos on the road to this day. You see Gen2s on the road as it has 4 doors. Malaysians still can accept a car like this if it has 4 doors. Proton has totally misread the basic needs of the Malaysian public by not coming out with cars that they actually need. What they want and need are actually 2 different things. By launching 3 hatchbacks in a sedan driven market is actually bad strategic planning actually.
Proton needs another sedan, an SUV and a MPV (that doesn鈥檛 look like a van) to survive. 3. The people in Proton believe that they do not need to improve on the quality of material they use and only improve on the finishing and producing defect free cars. This is another strategy gone wrong for Proton. Let鈥檚 take the success story of another Korean car that is a success story in Malaysia. The Kia Spectra. This piece of Bantha fodder is actually a car which is even less substantial than the Proton Waja, yet the Malaysian public still rush out and buys it. What Naza Kia has done is listen to what the general populace wants in a family sedan. 鈥淚 want what a Mercedes have. And as such, the marketing team in Naza Kia throws in leather seats, a CD player ABS, EBD, rear disc brakes and great marketing advertisements showing class and grandeur from a Kia Spectra. The general populace buys it in droves.
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