This bulletin is supplied as technical information only and is not an authorization for repair.2020 Dodge or Ram Truck Grand Caravan Technical Service Bulletin # 31-003-11

Date: 111110

Restraints - Use Of Salvaged Restraint System Components

NUMBER: 31-003-11

GROUP: Collision Bulletin

DATE: November 10, 2011

SUBJECT:

Salvaged Airbags Or Other Salvaged Restraint System Component Usage

OVERVIEW:

This bulletin involves the position of Chrysler Group LLC in regard to Salvaged Air Bags or Other Salvaged Restraint System Component Usage.

DISCUSSION:

Chrysler Group LLC does not support the use of any supplemental restraint system (SRS) component, seatbelt component, or any other occupant

protection component which has been removed from a vehicle previously damaged, flooded, burned, scrapped, or removed from use for any other

reason--commonly referred to as "salvage parts. Restraint system components are engineered, tested, and manufactured to protect vehicle occupants

based upon both government mandated and internal corporate requirements relative to vehicle safety and occupant protection. New Mopar(R)

replacement parts are required to be equivalent to the originally installed parts and are tested to ensure these requirements are met. While some

salvage parts may visually appear equivalent, there can be dramatic differences in the design and functional characteristics which could have a

negative effect on the vehicle occupants in a future collision event. These specific design and functional characteristics can only be determined

through destructive testing. Salvage components may have been affected by:

^ Crash impact loads, Flood and Smoke or heat damage.

^ Incorrect, improper, or inadequate disassembly and removal procedures.

^ Weathering or environmental exposure outside of that expected during normal use.

^ Abuse Additionally, salvage components are not traceable should a component recall be required in the future. It is in the best interest of the

current or future vehicle owner and/or occupants that repairs to the SRS, seatbelt and occupant protection system are made using new original

equipment parts. Anything less than this may expose operators and occupants too unnecessary risk.

This statement supersedes any previously released information by Chrysler Group LLC.

For more information, log on to www.MoparRepairConnection.com.