Disclaimer2010 Land Rover Range Rover (LM) V8-5.0L SC Technical Service Bulletin # Q091 Date: 091203
Campaign - Memory Seat Module Reconfiguration
No: Q091
Issue: 1
Date: 03 DEC 2009
THIS SERVICE ACTION IS VALID FOR A LIMITED TIME ONLY AND WILL EXPIRE 30 NOVEMBER 2011
SECTION: 419
SERVICE ACTION: Memory Seat Update
AFFECTED VEHICLE RANGE:
2010 Land Rover Range Rover (LM) V8-5.0L SC Page 159
NOTE:
Verify VIN in DDW to verify Service Action applicability prior to undertaking any repairs.
Range Rover (LM) VIN: AA310605 - AA314568 (specific VINs)
Model Year: 2010
CONDITION SUMMARY:
Situation:
A limited number of 2010 model year Range Rover vehicles memory seat Electronic Control Units (ECU) will hold the Controller-Area Network
(CAN) bus awake if the vehicle ignition system is switched on within three seconds of adjusting the seat, leading to a battery drain of approximately
2.5 Amps until the next ignition cycle. When the battery voltage goes below 8.5 volts the seat module goes off-bus. When the voltage recovers, the
application software is likely to lock up; this in turn will cause the CAN bus to stay awake, leading to a flat battery / non-start condition.
Action:
Retailers are required to HOLD all affected vehicles in the above VIN range that are in their control and refrain from releasing the vehicles for new
or used vehicle sale pending completion of the rework action detailed in this Technical Bulletin. Vehicles must not be released until successful
reconfiguration of the Driver's Seat Control Module. Affected vehicles in the hands of owners should be repaired at the next available opportunity.
At the time of customer appointment, ensure that all outstanding service campaigns for each individual vehicle are identified and allocate sufficient
time and resources to complete all campaigns. For cars in Retailer inventory, this Service Action should be performed in conjunction with the
vehicle Pre-Delivery Inspection (PDI).
PARTS:
No parts necessary
TOOLS:
IDS with IDS-DVD119_V8.03 or later and Calibration File 20 or later
Midtronics PSC-550 Vehicle Power Supply
WARRANTY:
NOTE:
Always check DDW to verify that the vehicle is affected by this Service Action prior to undertaking any repairs. Repair procedures are under
constant review, and therefore times are subject to change; those quoted here must be taken as guidance only. Always refer to DDW to obtain the
latest repair time.
Warranty claims should be submitted quoting the Program Code 'Q091' together with the relevant Option Code. The Option Codes that contain drive
in / drive out can only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken.
This Service Action is valid for a limited time only and will expire 30 November 2011. All Warranty claims up to this date must be submitted for
payment within 30 days of completion of the repair.
REPAIR PROCEDURE
RECONFIGURE DRIVER'S SEAT CONTROL MODULE
CAUTION:
Ensure all ignition 'ON' / ignition 'OFF' requests are carried out; failure to perform these steps may cause damage to control modules in the vehicle.
CAUTION:
A Midtronics PSC-550 Vehicle Power Supply must be connected to the vehicle battery during IDS diagnosis / module programming.
2010 Land Rover Range Rover (LM) V8-5.0L SC Page 160
1. Connect the Midtronics PSC-550 Vehicle Power Supply to the vehicle battery.
NOTE:
IDS must be loaded with IDS-DVD119_V8.03 or later and Calibration File 20 or later.
2. Connect the Integrated Diagnostic System (IDS) to the vehicle and begin a new Symptom Driven Diagnostic (SDD) session.
3. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle.
4. From the Session screen, select the 'Campaigns' session type.
5. Follow the on-screen prompts until the 'Recommendations' tab is visible.
6. From the list of Recommendations, select the following:
^ Configure existing module > Driver's seat module
7. Follow all on-screen instructions to complete this task.
8. Exit the current SDD session.
9. Disconnect IDS and the Midtronics PSC-550 Vehicle Power Supply from the vehicle.
10. Close all doors, tailgate, and hood.
11. Lock the vehicle; wait 10 seconds.
12. Unlock the vehicle; wait 10 seconds.
13. Repeat steps 11 and 12.
14. Verify radio (AM / FM / CD / SDARS) operation.
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