2010 Land Rover Range Rover Sport (LS) V8-5.0L SC Technical Service Bulletin # TECLS419001 Date: 051110
Cell Phone - Erratic Operation
2010 Land Rover Range Rover Sport (LS) V8-5.0L SC Page 116
No: LS-419-001
Issue: 1
Date: 10 Nov 2005
SECTION: 419-08
KIT Accessory Phone Module Fault
AFFECTED VEHICLE RANGE:
Range Rover Sport (LS) VIN: Equipped with KIT Phone VUB501151
CONDITION SUMMARY:
A customer may report a concern that when the ignition is switched on or off, the navigation system voice announces "sorry" or "command not
recognized".
Cause:
This is a phone system component software error.
Action:
If a customer complains of the above voice response symptoms, refer to the Repair Procedure section in this bulletin and replace the telephone
module.
NOTE:
The renewal of the installed module with XVD500021 may also correct the following faults:
^ The present call terminates when another call attempts to connect (call waiting).
^ The phone will not stay muted when a call is ended. This situation requires an ignition cycle to change the mute status.
^ The red button does not cancel an unanswered call.
PARTS:
XVD500021..............Accessory phone module Qty 1
WARRANTY:
NOTE:
Repair procedures are under constant review, and therefore times are subject to change; those quoted here must be taken as guidance only.
Always refer to DDW to obtain the latest repair time.
DDW requires the use of causal part numbers.
Labor only claims must show the causal part number with a quantity of zero.
Normal warranty policy and procedures apply.
REPAIR PROCEDURE
INSTALL REPLACEMENT ACCESSORY PHONE MODULE
1. Release center floor console upholstery for access.
2. Release the cellular telephone module from the Velcro(R) retaining strips.
2010 Land Rover Range Rover Sport (LS) V8-5.0L SC Page 117
3. Remove the cellular telephone module from behind the floor console. (Figure 1)
4. Disconnect the cellular telephone module electrical connector. (Arrowed in Figure 1)
5. Remove the cellular telephone module.
6. Attach Velcro(R) strips to the new cellular telephone module (XVD500021).
7. Position the cellular telephone module behind the floor console and attach to the Velcro?retaining strips.
8. Install center floor console upholstery.
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