Recall - Disengaging The Cruise Control
FILE:
SERVICE: GROUP 00 OF SERVICE INFORMATION BINDER
PARTS: GROUP I OF INFORMATION - PARTS & ACCESSORIES BINDER
Campaign No. 2011090001, September 2011
TO: ALL MERCEDES-BENZ CENTERS
Subject: Model 163, Model Years 1999 - 2002 and Model 163.174 Model Years 2000 - 2003
Disengaging the Cruise Control
This Recall Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that on MY
1999 - 2002 M-Class and MY 2000 - 2003 ML 55 AMG vehicles, in isolated instances, the cruise control function may not disengage when the
brake pedal is tapped. The driver can still disengage the cruise control by a more firm application of the brake pedal (as if you were braking to a
stop) or in the usual way by pushing the cruise control stalk to the off position. Since the situation is triggered by a malfunction of the brake lamp
switch, Dealers will replace the brake lamp switch.
Attached is a sample copy of a letter which owners of the affected vehicles will receive.
Prior to performing this Recall Campaign:
^ Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
^ Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall and Service Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 135,059 vehicles are involved.
2000 Mercedes Benz Truck ML 55 AMG (163.174) V8-5.5L (113.981) 21
Procedure
Locally Sourced Tool
Primary Parts Information
2000 Mercedes Benz Truck ML 55 AMG (163.174) V8-5.5L (113.981) 22
Note:
^ Please be aware that only the part number(s) referenced in the Campaign Bulletin is approved for use to repair the vehicle. Repairs performed
using any other part(s) will not have been performed in accordance with the campaign. Accordingly, warranty claims submitted with reference to
an improper part number(s) will be denied.
^ The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
NOTE REGARDING CUSTOMER REIMBURSEMENT
Reimbursement to customers for repairs performed prior to this recall:
If the customer already paid to have this recall campaign condition repaired and provides adequate documentation to support their claim of a
non-warranty repair of this item, they may be eligible to receive reimbursement.
Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement is limited to the amount the replacement of the brake light
switch would have cost if completed by an authorized Mercedes-Benz dealer under this campaign. Submit a warranty claim, utilizing Damage Code
54 930 37 8 as a sublet, utilizing the sublet code of "SUB." Sublet repairs require dealer text as stated in the Warranty Policies and Procedures
Manual. Repair date should be the date that the customer paid for the repair.
Note:
Please note the claim submitted for customer reimbursement will not close the campaign (if still open). If the customer is still in possession of the
vehicle with an open campaign, please arrange to close the campaign in the usual manner as described in this bulletin.
2000 Mercedes Benz Truck ML 55 AMG (163.174) V8-5.5L (113.981) 23
2000 Mercedes Benz Truck ML 55 AMG (163.174) V8-5.5L (113.981) 24
2000 Mercedes Benz Truck ML 55 AMG (163.174) V8-5.5L (113.981) 25
FILE:
SERVICE: GROUP 00 OF SERVICE INFORMATION BINDER
PARTS: GROUP I OF INFORMATION - PARTS & ACCESSORIES BINDER
Campaign No. 2011090001, September 2011
TO: ALL MERCEDES-BENZ CENTERS
Subject: Model 163, Model Years 1999 - 2002 and Model 163.174 Model Years 2000 - 2003
Disengaging the Cruise Control
This Recall Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that on MY
1999 - 2002 M-Class and MY 2000 - 2003 ML 55 AMG vehicles, in isolated instances, the cruise control function may not disengage when the
brake pedal is tapped. The driver can still disengage the cruise control by a more firm application of the brake pedal (as if you were braking to a
stop) or in the usual way by pushing the cruise control stalk to the off position. Since the situation is triggered by a malfunction of the brake lamp
switch, Dealers will replace the brake lamp switch.
Attached is a sample copy of a letter which owners of the affected vehicles will receive.
Prior to performing this Recall Campaign:
^ Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
^ Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall and Service Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 135,059 vehicles are involved.
2000 Mercedes Benz Truck ML 55 AMG (163.174) V8-5.5L (113.981) 21
Procedure
Locally Sourced Tool
Primary Parts Information
2000 Mercedes Benz Truck ML 55 AMG (163.174) V8-5.5L (113.981) 22
Note:
^ Please be aware that only the part number(s) referenced in the Campaign Bulletin is approved for use to repair the vehicle. Repairs performed
using any other part(s) will not have been performed in accordance with the campaign. Accordingly, warranty claims submitted with reference to
an improper part number(s) will be denied.
^ The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
NOTE REGARDING CUSTOMER REIMBURSEMENT
Reimbursement to customers for repairs performed prior to this recall:
If the customer already paid to have this recall campaign condition repaired and provides adequate documentation to support their claim of a
non-warranty repair of this item, they may be eligible to receive reimbursement.
Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement is limited to the amount the replacement of the brake light
switch would have cost if completed by an authorized Mercedes-Benz dealer under this campaign. Submit a warranty claim, utilizing Damage Code
54 930 37 8 as a sublet, utilizing the sublet code of "SUB." Sublet repairs require dealer text as stated in the Warranty Policies and Procedures
Manual. Repair date should be the date that the customer paid for the repair.
Note:
Please note the claim submitted for customer reimbursement will not close the campaign (if still open). If the customer is still in possession of the
vehicle with an open campaign, please arrange to close the campaign in the usual manner as described in this bulletin.
2000 Mercedes Benz Truck ML 55 AMG (163.174) V8-5.5L (113.981) 23
2000 Mercedes Benz Truck ML 55 AMG (163.174) V8-5.5L (113.981) 24
2000 Mercedes Benz Truck ML 55 AMG (163.174) V8-5.5L (113.981) 25
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