Mercedes-Benz Mercedes Benz OEM Parts Mercedes Benz OE Replacement Parts
Technical Service Bulletin # 2012080006A Date: 130118
Recall - Replace Accessory All Weather Floor Mats Campaign No. 2012080006, January 2013
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980) Page 21
Revision Date Purpose A 01/18/13 Revision to Customer Reimbursement Parts information - 12/21/12 Initial release
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model 166
Model Years 2012 and 2013
Replace Accessory All Weather Floor Mats, If Installed
This Recall Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the subject all-weather floor mat, which may have been purchased as an accessory from an authorized Mercedes-Benz dealer for use in M-Class (166 platform), may have the potential to temporarily interfere with the gas pedal of this vehicle under certain circumstances. The all-weather floor mats designed for the M-Class vehicle may not fully conform to the contour of the vehicles floor pan as intended. In cases where the mats do not properly conform, the designed clearance between the mat and gas pedal may be reduced. In extreme cases, the possibility cannot be ruled out that the clearance could be reduced to a level where a temporary interference between the subject floor mats and the gas pedal could occur when the gas pedal is in the fully depressed position. This might lead to delayed gas pedal retraction. If this were to occur, the vehicle may not decelerate as expected when the drivers foot is lifted from the gas pedal, which could increase the risk of a crash.
MBUSA is conducting a voluntary recall campaign for the subject all-weather floor mats. The recall campaign will be conducted to collect the subject floor mats from customers who purchased them, replace the subject mats with mats that cannot interfere with the gas pedal, and provide customers with the option of a full refund if they do not want replacement all-weather mats.
Attached is a sample copy of a letter which owners of the affected vehicles will receive.
Prior to performing this Recall Campaign:
^ Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
^ Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall and Service Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 32,755 vehicles are involved (8,879 rubber mats and trays).
Work process flow chart
Procedure
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980) Page 22
1. Check part number on the reverse side of the floor mat in the driver footwell (Figures 1 and 2):
^ If Mercedes-Benz all-season floor mats are installed in driver's footwell with any one of the following part numbers: A16668010487J07 or A16668010489051 (set numbers) (Figure 1) or BQ6680719 or BQ6680720 (Figure 2) proceed to step 2.
Note: Original equipment velour (carpeted) floor mats DO NOT qualify for reimbursement under this campaign.
^ If the floor mats with part numbers listed above are not installed: Procedure is complete.
2. Check if the customer wants to have the floor mat replaced or if the customer would rather be reimbursed for the floor mat:
^ If the customer chooses to have the floor mat replaced, replace with a new floor mat (refer to parts table). Be sure to replace with the same color.
^ If the customer chooses reimbursement: Reimburse the customer for the floor mat, refer to customer reimbursement table for price of the floor mat reimbursement.
Note: ^ Customers must be informed that there should not be more than one floor mat installed in the footwell area and the floor mat must be installed using the provided attachment points. Ensure that the floor mat does not interfere with the accelerator pedals radius of movement.
^ Do not remove or reimburse customers for non-Mercedes-Benz part number floor mats. Reimbursement only for part numbers (old ones) indicated in step 1.
^ Warranty claim will only be paid upon receipt of eligible driver side part number floor mat. Dealers will not be reimbursed for ineligible or non-Mercedes-Benz part number floor mats.
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980) Page 23
Customer Reimbursement Parts Information
Primary Parts Information
Note: ^ Please be aware that only the part number(s) referenced in the Campaign Bulletin is approved for use to repair the vehicle. Repairs performed using any other part(s) will not have been performed in accordance with the campaign. Accordingly, warranty claims submitted with reference to an improper part number(s) will be denied.
^ The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980) Page 24
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980) Page 25
Technical Service Bulletin # 2012080006A Date: 130118
Recall - Replace Accessory All Weather Floor Mats Campaign No. 2012080006, January 2013
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980) Page 21
Revision Date Purpose A 01/18/13 Revision to Customer Reimbursement Parts information - 12/21/12 Initial release
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model 166
Model Years 2012 and 2013
Replace Accessory All Weather Floor Mats, If Installed
This Recall Campaign has been initiated because Daimler AG (DAG), the manufacturer of Mercedes-Benz vehicles, has determined that the subject all-weather floor mat, which may have been purchased as an accessory from an authorized Mercedes-Benz dealer for use in M-Class (166 platform), may have the potential to temporarily interfere with the gas pedal of this vehicle under certain circumstances. The all-weather floor mats designed for the M-Class vehicle may not fully conform to the contour of the vehicles floor pan as intended. In cases where the mats do not properly conform, the designed clearance between the mat and gas pedal may be reduced. In extreme cases, the possibility cannot be ruled out that the clearance could be reduced to a level where a temporary interference between the subject floor mats and the gas pedal could occur when the gas pedal is in the fully depressed position. This might lead to delayed gas pedal retraction. If this were to occur, the vehicle may not decelerate as expected when the drivers foot is lifted from the gas pedal, which could increase the risk of a crash.
MBUSA is conducting a voluntary recall campaign for the subject all-weather floor mats. The recall campaign will be conducted to collect the subject floor mats from customers who purchased them, replace the subject mats with mats that cannot interfere with the gas pedal, and provide customers with the option of a full refund if they do not want replacement all-weather mats.
Attached is a sample copy of a letter which owners of the affected vehicles will receive.
Prior to performing this Recall Campaign:
^ Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
^ Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall and Service Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 32,755 vehicles are involved (8,879 rubber mats and trays).
Work process flow chart
Procedure
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980) Page 22
1. Check part number on the reverse side of the floor mat in the driver footwell (Figures 1 and 2):
^ If Mercedes-Benz all-season floor mats are installed in driver's footwell with any one of the following part numbers: A16668010487J07 or A16668010489051 (set numbers) (Figure 1) or BQ6680719 or BQ6680720 (Figure 2) proceed to step 2.
Note: Original equipment velour (carpeted) floor mats DO NOT qualify for reimbursement under this campaign.
^ If the floor mats with part numbers listed above are not installed: Procedure is complete.
2. Check if the customer wants to have the floor mat replaced or if the customer would rather be reimbursed for the floor mat:
^ If the customer chooses to have the floor mat replaced, replace with a new floor mat (refer to parts table). Be sure to replace with the same color.
^ If the customer chooses reimbursement: Reimburse the customer for the floor mat, refer to customer reimbursement table for price of the floor mat reimbursement.
Note: ^ Customers must be informed that there should not be more than one floor mat installed in the footwell area and the floor mat must be installed using the provided attachment points. Ensure that the floor mat does not interfere with the accelerator pedals radius of movement.
^ Do not remove or reimburse customers for non-Mercedes-Benz part number floor mats. Reimbursement only for part numbers (old ones) indicated in step 1.
^ Warranty claim will only be paid upon receipt of eligible driver side part number floor mat. Dealers will not be reimbursed for ineligible or non-Mercedes-Benz part number floor mats.
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980) Page 23
Customer Reimbursement Parts Information
Primary Parts Information
Note: ^ Please be aware that only the part number(s) referenced in the Campaign Bulletin is approved for use to repair the vehicle. Repairs performed using any other part(s) will not have been performed in accordance with the campaign. Accordingly, warranty claims submitted with reference to an improper part number(s) will be denied.
^ The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980) Page 24
2013 Mercedes Benz Truck ML 63 AMG (166.074) V8-5.5L Turbo (157.980) Page 25
