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Mercedes Benz C 63 AMG Technical Service Bulletin #LI91-18_P-049463 Interior - Multicontour Seat Cushion Cover Becomes Detached Multicontour seat cushion cover becomes detached
Mercedes Benz C 63 AMG Technical Service Bulletin #LI91-18_P-049463
Interior - Multicontour Seat Cushion Cover Becomes Detached
Multicontour seat cushion cover becomes detached
Topic number L191.18-P-049463
Version 1
Design group 91.18 Seat covers
Date 04-29-2010
Validity Model series 204 and 207 with SA code 409 Multicontour
Date: 1004292010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Reason for change
Page 412
seat and model series 212 with SA code 409 /432 Multi-
contour seat/active multicontour seat
Model series 212 and 207 added / Supersedes DTB P-B-
91.18/173
Complaint:
The fastening strip for the seat cushion cover becomes detached from the front of the seat cushion shell.
Cause:
Model series 204 and 212: Insufficient holding ability of the fastening strip.
Model series 207: Matting incorrectly positioned. (See picture P1040937)
Attachments
Remedy:
Model series 204 and 212:
Remove cushion (AR91.10-P-3310CW), attach clips as described in the attachment and reattach the cover exactly. It is important that the metal
protrusions in the edge of the cushion shell still protrude noticeably and that the fastener clicks firmly and audibly into place.
Model series 207: Remove cushion (AR91.10-P-3310CW), remove folded matting from lip and reattach the cover exactly. The catch profile must
engage with a clearly audible click.2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Attachments
Symptoms
Parts
Page 4132010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 414
Work units
WIS-References Technical
Service Bulletin # LI46-20_P-0498522
Date: 130424
Steering - Honk Or Squeak When Steering In Both Directions
Honking/squeaking noise from the area of the steering system when steering
Topic number L146.20-P-049852
Version 2
Design group 46.20 Steering gear
Date 04-24-2013
Validity MODEL 204 except 4MATIC, except 204.9 (GLK) and
without code (211) Direct steering
MODEL 207 without code (211) Direct steering
MODEL 212 except 4MATIC and without code (211)
Direct steering
Reason for change - Note on correct installation position
of radial shaft sealing ring and attachment 001
(illustration) added
- Model designations updated
- Validity revised
Complaint:
Honking or squeaking noise when steering in both directions, mainly occurs when warm.
Cause:
Wear on the bottom radial shaft sealing ring of the control head due to insufficient lubrication can result in honking/squeaking noises.
Remedy:
Replace bottom radial shaft sealing ring of control head.
Please note:2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 415
When installing the radial shaft sealing ring (13, see attachment 001), always make sure that it is correctly positioned! The spring (17, see
attachment 001) must be visible. Also, the disk spring (15, see attachment 001) must be installed as shown.
1. Remove steering
2. Replace bottom radial shaft sealing ring of control head
Important note on steering systems in MODEL 204:
Due to a technical modification to the sealing concept, both internal oil lines must be replaced when performing this repair on steering systems up to
a certain steering number. The steering numbers are listed in the parts table under the parts "Steering gear repair kit".
On steering systems after this steering number, only use the sealing washers and sealing rings from the radial shaft sealing ring repair kit. It is not
necessary to replace the lines.
3. Adjust play between thrust piece and steering rack
4. Install steering
5. Check function of steering
*
Sufficient for 5 cars, Submit as Local Purchase - SPG00196, Qty 1, handling is included2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Attachments
Symptoms
Page 4162010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Parts
WIS-References
Page 417
Interior - Multicontour Seat Cushion Cover Becomes Detached
Multicontour seat cushion cover becomes detached
Topic number L191.18-P-049463
Version 1
Design group 91.18 Seat covers
Date 04-29-2010
Validity Model series 204 and 207 with SA code 409 Multicontour
Date: 1004292010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Reason for change
Page 412
seat and model series 212 with SA code 409 /432 Multi-
contour seat/active multicontour seat
Model series 212 and 207 added / Supersedes DTB P-B-
91.18/173
Complaint:
The fastening strip for the seat cushion cover becomes detached from the front of the seat cushion shell.
Cause:
Model series 204 and 212: Insufficient holding ability of the fastening strip.
Model series 207: Matting incorrectly positioned. (See picture P1040937)
Attachments
Remedy:
Model series 204 and 212:
Remove cushion (AR91.10-P-3310CW), attach clips as described in the attachment and reattach the cover exactly. It is important that the metal
protrusions in the edge of the cushion shell still protrude noticeably and that the fastener clicks firmly and audibly into place.
Model series 207: Remove cushion (AR91.10-P-3310CW), remove folded matting from lip and reattach the cover exactly. The catch profile must
engage with a clearly audible click.2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Attachments
Symptoms
Parts
Page 4132010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 414
Work units
WIS-References Technical
Service Bulletin # LI46-20_P-0498522
Date: 130424
Steering - Honk Or Squeak When Steering In Both Directions
Honking/squeaking noise from the area of the steering system when steering
Topic number L146.20-P-049852
Version 2
Design group 46.20 Steering gear
Date 04-24-2013
Validity MODEL 204 except 4MATIC, except 204.9 (GLK) and
without code (211) Direct steering
MODEL 207 without code (211) Direct steering
MODEL 212 except 4MATIC and without code (211)
Direct steering
Reason for change - Note on correct installation position
of radial shaft sealing ring and attachment 001
(illustration) added
- Model designations updated
- Validity revised
Complaint:
Honking or squeaking noise when steering in both directions, mainly occurs when warm.
Cause:
Wear on the bottom radial shaft sealing ring of the control head due to insufficient lubrication can result in honking/squeaking noises.
Remedy:
Replace bottom radial shaft sealing ring of control head.
Please note:2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 415
When installing the radial shaft sealing ring (13, see attachment 001), always make sure that it is correctly positioned! The spring (17, see
attachment 001) must be visible. Also, the disk spring (15, see attachment 001) must be installed as shown.
1. Remove steering
2. Replace bottom radial shaft sealing ring of control head
Important note on steering systems in MODEL 204:
Due to a technical modification to the sealing concept, both internal oil lines must be replaced when performing this repair on steering systems up to
a certain steering number. The steering numbers are listed in the parts table under the parts "Steering gear repair kit".
On steering systems after this steering number, only use the sealing washers and sealing rings from the radial shaft sealing ring repair kit. It is not
necessary to replace the lines.
3. Adjust play between thrust piece and steering rack
4. Install steering
5. Check function of steering
*
Sufficient for 5 cars, Submit as Local Purchase - SPG00196, Qty 1, handling is included2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Attachments
Symptoms
Page 4162010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Parts
WIS-References
Page 417
Mercedes Benz C 63 AMG Technical Service Bulletin #LI68-10_P-055895 Interior - Noise Sources on Instrument Panel BR 204 Noise sources on instrument panel BR 204
Mercedes Benz C 63 AMG Technical Service Bulletin #LI68-10_P-055895
Interior - Noise Sources on Instrument Panel BR 204
Noise sources on instrument panel BR 204
Topic number L168.10-P-055895
Version 1
Design group 68.10 Instrument panel
Date 04-11-2013
Validity Model series 204
Reason for change
Complaint:
(Numbering in accordance with "Noise source overview.jpg" in attachment)
1. Glove box squeaks/rattles in top left area.
2. Creaking or friction noise in center console area at transition from lower control panel to HVAC control panel.
3. Chatter/noise in area of center air vent/head unit (as of facelift).
4. Creaking/cracking noise in area of combination cover (as of facelift).
Date: 1304112010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
5. Noise from upper area of instrument cluster.
6. Noise in right instrument cluster area.
Attachments
Cause:
Page 3982010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 399
1. Breakthrough for glove box on crossmember sharp-edged (Attachment 1)
2. Cover of lower control panel makes contact on left side with cover of HVAC control panel (Attachment 2)
3. Lower trim strip of center air vent touches bezel of head unit
4. The material pairing between the chrome rings and the combination cover generates noise at potentially all points of contact (Attachment 4)
5. Relative movement of components to each other (Attachment 5)
6. Improper torque of attachment bolt (Attachment 6)2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 4002010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 4012010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Attachments
Remedy:
1. Attach thin layer of felt to suspension at top left of glove box (Attachment 1-2)
2. Apply felt tape to contact points on back side of lower control panel.
3. Attach adhesive pads lined with rubber on lower bar of center air vent (Attachment 3-1 and 3-2)
4. Glue components using hot melt adhesive to each other (Attachment 4-1)
5. Attach felt tape to contact points and designated areas.
6. Tighten bolt and washer assembly to 2 Nm (Attachment 6)
Page 4022010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 4032010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 4042010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 4052010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 406
Attachments
Symptoms Technical
Service Bulletin # LI82-85_P-0547162
COMAND(R) - NTG 4, Intermittent No audio, 'Device Unavailable'
NTG 4 COMAND no audio on startup. Satellite Radio displays "Device Unavailable" when selected
Topic number L182.85-P-054716
Version 2
Design group 82.85 Navigation and communication Systems (CNS,
ICS, COMAND, FleetBoard)
Date 02-08-2013
Validity All Model 204, 207, 212 vehicles with NTG 4 Reason for
change noted that Xentry software newer than 09/12 will
work too.
Complaint:
Intermittently, no audio from any source on startup. Satellite Radio selection displays ~Device Unavailable on the COMAND
Resetting the CAN will bring back functionality most of the time.
Cause:
SDARs software on Telematics DVD A 212 827 82 59 & A 212 827 89 59 on SDARs part number A171 870 XX XX
Remedy:
Date: 1302082010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 407
Backdate the SDAR's software using the following process:
1. Insert Telematics CD into COMAND
a. For model 212, 207 vehicles, use A 212 827 72 59
b. For model 204 vehicles, use A 204 827 95 59
2. Using Xentry software 09/2012 with Add-On 2521 or newer versions, flash the Telematics software.
Symptoms Table Technical
Service Bulletin # S-80_61-61A
Date: 130404
Antitheft System - 'Replace Key Battery' Message Displayed
Date: April 4, 2013
Order No.: S-B-80.61/61a
Supersedes: S-B-80.61/61, March 2013
Group: 80
Revision a: Updated with notes indicating key information required.
SUBJECT:
All Model Vehicles with Keys that have One Battery
Instrument Cluster Message "Replace Key Battery"
Customer Complaint:
The message "Replace Key Battery" is displayed. Key battery life is perceived by the customer as being too short.
Condition/Background:
Product Technical Support is requesting specific data in order to further evaluate the technical aspects of this complaint.
Action:
Please open a PTSS case and include the following information in the case (scenario 1 & 2 below requires you to open and close the case with no
interaction from DTS):
Note:
If you have Excel, fill out the excel sheet in STAR TekInfo under DTS -> KG Key Battery Test Sheet and attach to case. If you attach the
excel sheet to the case, then you do not have to re-enter the information indicated below in the case.
Required Case Information per incoming complaint associated Key:
Key Number - Indicate key number (check via SDS)
Key Date Code - Date code of the (last 4 digits on barrel)
Brand - The brand of the battery (Duracel, Panasonic, etc.)
Tensioned - Does service history indicate previously tensioned
contacts?
Enhanced - Does service history indicate previously cleaned/enhanced
contacts?
Battery Voltage - Measured voltage of battery currently in the key
Optional Case Information:2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Driving Frequency- How many times a day, on average, does the customer
get in and out of their vehicle? Do they get in and out
20 times, 2 times, 8 times?
Ride length - What is the average drive length per drive cycle? This is
important because the KG system pings the keys every
5km for 20km - for a total of 5 times per drive cycle
max.
Driving habits - Where does the customer keep their key when driving?
Parking Habits - Where does the customer park their car? Do they lock it?
Do they keep the key in the vehicle overnight?
Page 408
When creating the case, please use the symptom string > Overall vehicle > Safety and locking system > Locks/locking/Remote closing mechanism >
Discharged battery.
After creating a case, please proceed according to the following applicable scenario:
Scenario 1 - The key battery has never been replaced.
Please perform the following actions:
^ Tension the battery contacts (both center and side)
^ Clean the contacts using contact cleaner A 008 989 55 71 (both center and side)
^ Replace the battery with Mercedes-Benz part number A 000 828 03 88
^ Measure voltage of replacement key battery
Scenario 1 case closure - indicate the following per outgoing complaint associated key:
^ Key number
^ Key battery was replaced
^ Brand of replacement battery
^ Contacts tensioned and cleaned
^ Measured voltage of replacement key battery
Note:
Cases submitted without incoming and outgoing key information, per key claimed, will have their corresponding warranty claims denied.
Scenario 2 - Repeat complaint for this particular key number, key battery has been previously replaced and any of the following were not completed
(according to service history):
^ Tension the battery contacts (both center and side)
^ Clean the contacts using contact cleaner A008 989 55 71 (both center and side)
^ Installation of Mercedes-Benz sourced battery (part number A 000 828 03 88)
Please perform the following actions:
^ Replace the battery with Mercedes-Benz part number A 000 828 03 88
^ Tension the battery contacts (both center and side)
^ Clean the contacts using contact cleaner A 008 989 55 71 (both center and side)
^ Measure voltage of replacement key battery
Scenario 2 case closure - indicate the following per outgoing complaint associated key:
^
Key number2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
^ Key battery was replaced
^ Contacts tensioned and cleaned
^ Brand of replacement battery
^ Measured voltage of replacement battery
Page 409
Note:
Cases submitted without incoming and outgoing key information, per key claimed, will have their corresponding warranty claims denied.
Scenario 3 - Repeat complaint for this particular key number, key battery has been previously replaced and all of the following were completed
(according to service history):
^ Tension the battery contact
^ Clean the contacts using contact cleaner A008 989 55 71
^ Installation of Mercedes-Benz sourced battery (part number A 000 828 03 88)
Please perform the following actions:
^
Open DTS case and follow the instructions received from Dealer Technical Support.
Scenario 3 case closure - indicate the following per outgoing key.
^ Key number
^ Key battery or key was replaced
^ Contacts tensioned and cleaned
^ Brand of replacement battery or brand of battery in replacement key
^ Measured voltage of replacement battery or battery in replacement key
NOTE:
Cases submitted without incoming and outgoing key information, per key claimed, will have their corresponding warranty claims denied.
Parts Information
In Case of Warranty2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Key Battery Information Form Technical
Service Bulletin # LI83-00_P-0525102
Page 410
Date: 130228
Computers/Controls - Malfunctions Of Various Power/Control Unit
Malfunctions of various control units and/or on-board power supply problems caused by water in the control unit tray under the driver/front
passenger seat (dislocated, pinched or leaking condensation hose)
Topic number L183.00-P-052510
Version 2
Design group 83.00 General
Date 02-28-2013
Validity All Mercedes-Benz cars
Reason for change Remedy adapted, validity adapted
Complaint:
Water that enters into the control unit tray under the driver/front passenger seat can damage the control units installed there and complaints may be
received about the functions associated with these control units.
Problems with the on-board power supply voltage may also occur.2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 411
Cause:
The condensation hose (right/left) on the A/C housing may either be dislocated, pinched/crushed (water collects in A/C housing) or leaking, resulting
in water entering the interior.
Remedy:
If the condensation hose (right/left) is dislocated, push it all the way back onto the outlet fitting of the A/C housing and check for tight seating by
pulling gently. If necessary, use a cable tie to additionally fix the condensation hose in place. Never use soapy water or silicone spray to install.
If the condensation hose (right/left) is pinched/crushed, it can be checked for free passage as follows:
1. Use the operating unit to set maximum cooling on both sides.
2. On the vehicle underside, check whether water emerges from the condensation water drains. If no water emerges, the hose is blocked. In this
case, reposition the hose correctly to ensure free passage or replace the hose if it is damaged.
Invoice the damage with reference to the appropriate damage code..
Symptoms
Work units
Interior - Noise Sources on Instrument Panel BR 204
Noise sources on instrument panel BR 204
Topic number L168.10-P-055895
Version 1
Design group 68.10 Instrument panel
Date 04-11-2013
Validity Model series 204
Reason for change
Complaint:
(Numbering in accordance with "Noise source overview.jpg" in attachment)
1. Glove box squeaks/rattles in top left area.
2. Creaking or friction noise in center console area at transition from lower control panel to HVAC control panel.
3. Chatter/noise in area of center air vent/head unit (as of facelift).
4. Creaking/cracking noise in area of combination cover (as of facelift).
Date: 1304112010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
5. Noise from upper area of instrument cluster.
6. Noise in right instrument cluster area.
Attachments
Cause:
Page 3982010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 399
1. Breakthrough for glove box on crossmember sharp-edged (Attachment 1)
2. Cover of lower control panel makes contact on left side with cover of HVAC control panel (Attachment 2)
3. Lower trim strip of center air vent touches bezel of head unit
4. The material pairing between the chrome rings and the combination cover generates noise at potentially all points of contact (Attachment 4)
5. Relative movement of components to each other (Attachment 5)
6. Improper torque of attachment bolt (Attachment 6)2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 4002010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 4012010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Attachments
Remedy:
1. Attach thin layer of felt to suspension at top left of glove box (Attachment 1-2)
2. Apply felt tape to contact points on back side of lower control panel.
3. Attach adhesive pads lined with rubber on lower bar of center air vent (Attachment 3-1 and 3-2)
4. Glue components using hot melt adhesive to each other (Attachment 4-1)
5. Attach felt tape to contact points and designated areas.
6. Tighten bolt and washer assembly to 2 Nm (Attachment 6)
Page 4022010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 4032010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 4042010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 4052010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 406
Attachments
Symptoms Technical
Service Bulletin # LI82-85_P-0547162
COMAND(R) - NTG 4, Intermittent No audio, 'Device Unavailable'
NTG 4 COMAND no audio on startup. Satellite Radio displays "Device Unavailable" when selected
Topic number L182.85-P-054716
Version 2
Design group 82.85 Navigation and communication Systems (CNS,
ICS, COMAND, FleetBoard)
Date 02-08-2013
Validity All Model 204, 207, 212 vehicles with NTG 4 Reason for
change noted that Xentry software newer than 09/12 will
work too.
Complaint:
Intermittently, no audio from any source on startup. Satellite Radio selection displays ~Device Unavailable on the COMAND
Resetting the CAN will bring back functionality most of the time.
Cause:
SDARs software on Telematics DVD A 212 827 82 59 & A 212 827 89 59 on SDARs part number A171 870 XX XX
Remedy:
Date: 1302082010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 407
Backdate the SDAR's software using the following process:
1. Insert Telematics CD into COMAND
a. For model 212, 207 vehicles, use A 212 827 72 59
b. For model 204 vehicles, use A 204 827 95 59
2. Using Xentry software 09/2012 with Add-On 2521 or newer versions, flash the Telematics software.
Symptoms Table Technical
Service Bulletin # S-80_61-61A
Date: 130404
Antitheft System - 'Replace Key Battery' Message Displayed
Date: April 4, 2013
Order No.: S-B-80.61/61a
Supersedes: S-B-80.61/61, March 2013
Group: 80
Revision a: Updated with notes indicating key information required.
SUBJECT:
All Model Vehicles with Keys that have One Battery
Instrument Cluster Message "Replace Key Battery"
Customer Complaint:
The message "Replace Key Battery" is displayed. Key battery life is perceived by the customer as being too short.
Condition/Background:
Product Technical Support is requesting specific data in order to further evaluate the technical aspects of this complaint.
Action:
Please open a PTSS case and include the following information in the case (scenario 1 & 2 below requires you to open and close the case with no
interaction from DTS):
Note:
If you have Excel, fill out the excel sheet in STAR TekInfo under DTS -> KG Key Battery Test Sheet and attach to case. If you attach the
excel sheet to the case, then you do not have to re-enter the information indicated below in the case.
Required Case Information per incoming complaint associated Key:
Key Number - Indicate key number (check via SDS)
Key Date Code - Date code of the (last 4 digits on barrel)
Brand - The brand of the battery (Duracel, Panasonic, etc.)
Tensioned - Does service history indicate previously tensioned
contacts?
Enhanced - Does service history indicate previously cleaned/enhanced
contacts?
Battery Voltage - Measured voltage of battery currently in the key
Optional Case Information:2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Driving Frequency- How many times a day, on average, does the customer
get in and out of their vehicle? Do they get in and out
20 times, 2 times, 8 times?
Ride length - What is the average drive length per drive cycle? This is
important because the KG system pings the keys every
5km for 20km - for a total of 5 times per drive cycle
max.
Driving habits - Where does the customer keep their key when driving?
Parking Habits - Where does the customer park their car? Do they lock it?
Do they keep the key in the vehicle overnight?
Page 408
When creating the case, please use the symptom string > Overall vehicle > Safety and locking system > Locks/locking/Remote closing mechanism >
Discharged battery.
After creating a case, please proceed according to the following applicable scenario:
Scenario 1 - The key battery has never been replaced.
Please perform the following actions:
^ Tension the battery contacts (both center and side)
^ Clean the contacts using contact cleaner A 008 989 55 71 (both center and side)
^ Replace the battery with Mercedes-Benz part number A 000 828 03 88
^ Measure voltage of replacement key battery
Scenario 1 case closure - indicate the following per outgoing complaint associated key:
^ Key number
^ Key battery was replaced
^ Brand of replacement battery
^ Contacts tensioned and cleaned
^ Measured voltage of replacement key battery
Note:
Cases submitted without incoming and outgoing key information, per key claimed, will have their corresponding warranty claims denied.
Scenario 2 - Repeat complaint for this particular key number, key battery has been previously replaced and any of the following were not completed
(according to service history):
^ Tension the battery contacts (both center and side)
^ Clean the contacts using contact cleaner A008 989 55 71 (both center and side)
^ Installation of Mercedes-Benz sourced battery (part number A 000 828 03 88)
Please perform the following actions:
^ Replace the battery with Mercedes-Benz part number A 000 828 03 88
^ Tension the battery contacts (both center and side)
^ Clean the contacts using contact cleaner A 008 989 55 71 (both center and side)
^ Measure voltage of replacement key battery
Scenario 2 case closure - indicate the following per outgoing complaint associated key:
^
Key number2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
^ Key battery was replaced
^ Contacts tensioned and cleaned
^ Brand of replacement battery
^ Measured voltage of replacement battery
Page 409
Note:
Cases submitted without incoming and outgoing key information, per key claimed, will have their corresponding warranty claims denied.
Scenario 3 - Repeat complaint for this particular key number, key battery has been previously replaced and all of the following were completed
(according to service history):
^ Tension the battery contact
^ Clean the contacts using contact cleaner A008 989 55 71
^ Installation of Mercedes-Benz sourced battery (part number A 000 828 03 88)
Please perform the following actions:
^
Open DTS case and follow the instructions received from Dealer Technical Support.
Scenario 3 case closure - indicate the following per outgoing key.
^ Key number
^ Key battery or key was replaced
^ Contacts tensioned and cleaned
^ Brand of replacement battery or brand of battery in replacement key
^ Measured voltage of replacement battery or battery in replacement key
NOTE:
Cases submitted without incoming and outgoing key information, per key claimed, will have their corresponding warranty claims denied.
Parts Information
In Case of Warranty2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Key Battery Information Form Technical
Service Bulletin # LI83-00_P-0525102
Page 410
Date: 130228
Computers/Controls - Malfunctions Of Various Power/Control Unit
Malfunctions of various control units and/or on-board power supply problems caused by water in the control unit tray under the driver/front
passenger seat (dislocated, pinched or leaking condensation hose)
Topic number L183.00-P-052510
Version 2
Design group 83.00 General
Date 02-28-2013
Validity All Mercedes-Benz cars
Reason for change Remedy adapted, validity adapted
Complaint:
Water that enters into the control unit tray under the driver/front passenger seat can damage the control units installed there and complaints may be
received about the functions associated with these control units.
Problems with the on-board power supply voltage may also occur.2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 411
Cause:
The condensation hose (right/left) on the A/C housing may either be dislocated, pinched/crushed (water collects in A/C housing) or leaking, resulting
in water entering the interior.
Remedy:
If the condensation hose (right/left) is dislocated, push it all the way back onto the outlet fitting of the A/C housing and check for tight seating by
pulling gently. If necessary, use a cable tie to additionally fix the condensation hose in place. Never use soapy water or silicone spray to install.
If the condensation hose (right/left) is pinched/crushed, it can be checked for free passage as follows:
1. Use the operating unit to set maximum cooling on both sides.
2. On the vehicle underside, check whether water emerges from the condensation water drains. If no water emerges, the hose is blocked. In this
case, reposition the hose correctly to ensure free passage or replace the hose if it is damaged.
Invoice the damage with reference to the appropriate damage code..
Symptoms
Work units
Mercedes Benz C 63 AMG Technical Service Bulletin #LI91-40_P-0479212 Restraints - (PRE-SAFE) Inactive And DTC 530630 Stored PRE-SAFE inactive and fault code 530630 is current and stored
Mercedes Benz C 63 AMG Technical Service Bulletin #LI91-40_P-0479212
Restraints - (PRE-SAFE) Inactive And DTC 530630 Stored
PRE-SAFE inactive and fault code 530630 is current and stored
Topic number L191.40-P-047921
Version 2
Design group 91.40 Seat belts, emergency tensioning retractors
Date 08-17-2010
Validity Model series 204 as of YoM 2009/1 (code 800), 207, 212
Reason for change Remedy updated.
Date: 1008172010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 397
Complaint:
Fault message in instrument cluster - PRE-SAFE Inactive - and fault code 530630 is current and stored in the reversible emergency tensioning
retractor control unit. Left front reversible emergency tensioning retractor control unit (A76) or right front reversible emergency tensioning retractor
control unit (A76/1) cannot be started up.
Cause:
Software problem between reversible emergency tensioning retractor control unit and Xentry diagnostic tool.
Remedy:
Download add-on and perform initial startup of the reversible emergency tensioning retractor control unit again using Xentry.
Add-on 1544 for DVD 05/10
Add-on 1543 for DVD 07/10
Symptoms
Control unit/fault code
Work units
Restraints - (PRE-SAFE) Inactive And DTC 530630 Stored
PRE-SAFE inactive and fault code 530630 is current and stored
Topic number L191.40-P-047921
Version 2
Design group 91.40 Seat belts, emergency tensioning retractors
Date 08-17-2010
Validity Model series 204 as of YoM 2009/1 (code 800), 207, 212
Reason for change Remedy updated.
Date: 1008172010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 397
Complaint:
Fault message in instrument cluster - PRE-SAFE Inactive - and fault code 530630 is current and stored in the reversible emergency tensioning
retractor control unit. Left front reversible emergency tensioning retractor control unit (A76) or right front reversible emergency tensioning retractor
control unit (A76/1) cannot be started up.
Cause:
Software problem between reversible emergency tensioning retractor control unit and Xentry diagnostic tool.
Remedy:
Download add-on and perform initial startup of the reversible emergency tensioning retractor control unit again using Xentry.
Add-on 1544 for DVD 05/10
Add-on 1543 for DVD 07/10
Symptoms
Control unit/fault code
Work units
Mercedes Benz C 63 AMG Technical Service Bulletin #LI82-61_P-0559542 Date: 130424 Navigation - Becker(R)MAP PILOT 'No Navigation Module Connected Becker MAP PILOT: Message "No navigation module connected" appears in the display
Mercedes Benz C 63 AMG Technical Service Bulletin #LI82-61_P-0559542
Date: 130424
Navigation - Becker(R)MAP PILOT 'No Navigation Module Connected
Becker MAP PILOT: Message "No navigation module connected" appears in the display
Topic number L182.61-P-055954
Version 2
Design group 82.61 Auto pilot system (APS), Audio 30 APS
Date 04-24-2013
Validity Model 117, 166, 172, 176, 204, 207, 212, 218, 242, 246
with Becker MAP PILOT (code 509) or preinstallation for
Becker MAP PILOT (code 508)
Reason for change
Complaint:
The Audio/COMAND display (A40/8) of the Becker MAP Pilot continuously or intermittently shows the message "No navigation module2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 393
connected".. This message appears even though the navigation module (A2/30) is correctly locked in the bracket (A2/30-1) in the glove box.
Cause:
1.) Software in navigation module (A2/30).
2.) The tightening torque of the threaded connection between the bracket (A2/30-1) and the glove box is too high. This leads to mechanical stress
between the bracket (A2/30-1) and the navigation module (A2/30).
3.) The LVDS (low voltage differential signal) line is not correctly plugged into the radio (A2).
Note on 3.):
- In vehicles up to and including model year 2012 (code 802), no fault code is logged in the radio (A2); the connector color is blue.
- In vehicles as of model year 2013 (code 803), the fault code 953B is logged in the radio (A2); the connector color is green.2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 394
Attachments
Remedy:
1.) Perform the following software updates in the navigation module (A2/30):
a) Update interface software (Automotive Software) in navigation module (A2/30) to version 12/21.00 (A 166 902 73 04) (available as of
XENTRY Diagnostics Release 09/12) or higher using XENTRY Diagnostics.
b) Update firmware in navigation module (A2/30) to version R22.3.1205 (available since Week 37/12) or higher using Becker Content Manager.
c) Update navigation software (PND software) in navigation module (A2/30) to version 2.0.50 (available since Week 37/12) or higher using
Becker Content Manager.
Note:
The updates of the navigation software (PND software) including firmware must be performed using the current Becker Content Manager. The
checks for updates on launching the Becker Content Manager must be activated in the "Settings" menu (see attachment). To update the
navigation software, it may be necessary to perform a free-of-charge update of the map data at the same time. Detailed information can be found
at www.beckermappilot.com. The update process can take up to several hours depending on your Internet connection.
2.) Remove bracket (A2/30-1) and reinstall without stress (see attachment):
Note:
The maximum permissible torque is
- 1.7 Nm for models 172 and 204.0, 204.2 and 204.3,
- 2.5 Nm for models 117, 166, 176, 204.9, 207, 212, 218, 242, and 246.
3.) In vehicles up to and including model year 2012 (code 802) and in vehicles as of model year 2013 with fault code 953B remove the radio (A2)
and check the LVDS (low voltage differential signal) line for correct engagement (see attachment).2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 3952010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 396
Attachments
Symptoms
Control unit/fault code
Date: 130424
Navigation - Becker(R)MAP PILOT 'No Navigation Module Connected
Becker MAP PILOT: Message "No navigation module connected" appears in the display
Topic number L182.61-P-055954
Version 2
Design group 82.61 Auto pilot system (APS), Audio 30 APS
Date 04-24-2013
Validity Model 117, 166, 172, 176, 204, 207, 212, 218, 242, 246
with Becker MAP PILOT (code 509) or preinstallation for
Becker MAP PILOT (code 508)
Reason for change
Complaint:
The Audio/COMAND display (A40/8) of the Becker MAP Pilot continuously or intermittently shows the message "No navigation module2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 393
connected".. This message appears even though the navigation module (A2/30) is correctly locked in the bracket (A2/30-1) in the glove box.
Cause:
1.) Software in navigation module (A2/30).
2.) The tightening torque of the threaded connection between the bracket (A2/30-1) and the glove box is too high. This leads to mechanical stress
between the bracket (A2/30-1) and the navigation module (A2/30).
3.) The LVDS (low voltage differential signal) line is not correctly plugged into the radio (A2).
Note on 3.):
- In vehicles up to and including model year 2012 (code 802), no fault code is logged in the radio (A2); the connector color is blue.
- In vehicles as of model year 2013 (code 803), the fault code 953B is logged in the radio (A2); the connector color is green.2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 394
Attachments
Remedy:
1.) Perform the following software updates in the navigation module (A2/30):
a) Update interface software (Automotive Software) in navigation module (A2/30) to version 12/21.00 (A 166 902 73 04) (available as of
XENTRY Diagnostics Release 09/12) or higher using XENTRY Diagnostics.
b) Update firmware in navigation module (A2/30) to version R22.3.1205 (available since Week 37/12) or higher using Becker Content Manager.
c) Update navigation software (PND software) in navigation module (A2/30) to version 2.0.50 (available since Week 37/12) or higher using
Becker Content Manager.
Note:
The updates of the navigation software (PND software) including firmware must be performed using the current Becker Content Manager. The
checks for updates on launching the Becker Content Manager must be activated in the "Settings" menu (see attachment). To update the
navigation software, it may be necessary to perform a free-of-charge update of the map data at the same time. Detailed information can be found
at www.beckermappilot.com. The update process can take up to several hours depending on your Internet connection.
2.) Remove bracket (A2/30-1) and reinstall without stress (see attachment):
Note:
The maximum permissible torque is
- 1.7 Nm for models 172 and 204.0, 204.2 and 204.3,
- 2.5 Nm for models 117, 166, 176, 204.9, 207, 212, 218, 242, and 246.
3.) In vehicles up to and including model year 2012 (code 802) and in vehicles as of model year 2013 with fault code 953B remove the radio (A2)
and check the LVDS (low voltage differential signal) line for correct engagement (see attachment).2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 3952010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 396
Attachments
Symptoms
Control unit/fault code
Mercedes Benz C 63 AMG Technical Service Bulletin #LI82-61_P-056044 Date: 130424 Navigation - Becker(R)MAP PILOT House Address Numbers Not Found Becker MAP PILOT: House numbers are not found when addresses are entered via the
Mercedes Benz C 63 AMG Technical Service Bulletin #LI82-61_P-056044
Date: 130424
Navigation - Becker(R)MAP PILOT House Address Numbers Not Found
Becker MAP PILOT: House numbers are not found when addresses are entered via the Audio/COMAND controller
Topic number L182.61-P-056044
Version 1
Design group 82.61 Auto pilot system (APS), Audio 30 APS
Date 04-24-2013
Validity Model 117, 166, 172, 176, 204, 207, 212, 218, 242, 246
with Becker MAP PILOT (code 509) or preinstallation for
Becker MAP PILOT (code 508)
Reason for change
Complaint:
When addresses are entered as navigation destinations via the Audio/COMAND controller (A40/9), the house numbers are not found in some cases.
Only affects navigation modules (A2/30) with the following software releases:
1.) Interface software (Automotive Software) in navigation module (A2/30) prior to version 12/48.00 (A 166 902 11 05)
2.) Navigation software (PND software) in navigation module (A2/30) prior to version 2.5.26
Note:
If the same address is entered via voice input ("OneShot": town - street - house number), the address is found.
Cause:
Software in navigation module (A2/30).
Remedy:
Perform the following software updates in the navigation module (A2/30):
1.) Update interface software (Automotive Software) in navigation module (A2/30) to version 12/48.00 (A 166 902 11 05) (expected to be
available as of XENTRY Diagnostics Release 07/13) or higher using XENTRY Diagnostics.
2.) Update firmware in navigation module (A2/30) to version R26.3.0130 (available as of Week 12/13) or higher using Becker Content Manager.
3.) Update navigation software (PND software) in navigation module (A2/30) to version 2.5.26 (available as of Week 12/13) or higher using
Becker Content Manager.
Notes:
- The updates of the navigation software (PND software) including firmware must be performed using the current Becker Content Manager.
The checks for updates on launching the Becker Content Manager must be activated in the "Settings" menu (see attachment). To update the
navigation software, it may be necessary to perform a free-of-charge update of the map data at the same time. Detailed information can be
found at www.beckermappilot.com. The update process can take up to several hours depending on your Internet connection.
- As a remedy until the software becomes available, voice input can be used to enter the address and set it as a destination.2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 3912010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 392
Attachments
Symptoms
Date: 130424
Navigation - Becker(R)MAP PILOT House Address Numbers Not Found
Becker MAP PILOT: House numbers are not found when addresses are entered via the Audio/COMAND controller
Topic number L182.61-P-056044
Version 1
Design group 82.61 Auto pilot system (APS), Audio 30 APS
Date 04-24-2013
Validity Model 117, 166, 172, 176, 204, 207, 212, 218, 242, 246
with Becker MAP PILOT (code 509) or preinstallation for
Becker MAP PILOT (code 508)
Reason for change
Complaint:
When addresses are entered as navigation destinations via the Audio/COMAND controller (A40/9), the house numbers are not found in some cases.
Only affects navigation modules (A2/30) with the following software releases:
1.) Interface software (Automotive Software) in navigation module (A2/30) prior to version 12/48.00 (A 166 902 11 05)
2.) Navigation software (PND software) in navigation module (A2/30) prior to version 2.5.26
Note:
If the same address is entered via voice input ("OneShot": town - street - house number), the address is found.
Cause:
Software in navigation module (A2/30).
Remedy:
Perform the following software updates in the navigation module (A2/30):
1.) Update interface software (Automotive Software) in navigation module (A2/30) to version 12/48.00 (A 166 902 11 05) (expected to be
available as of XENTRY Diagnostics Release 07/13) or higher using XENTRY Diagnostics.
2.) Update firmware in navigation module (A2/30) to version R26.3.0130 (available as of Week 12/13) or higher using Becker Content Manager.
3.) Update navigation software (PND software) in navigation module (A2/30) to version 2.5.26 (available as of Week 12/13) or higher using
Becker Content Manager.
Notes:
- The updates of the navigation software (PND software) including firmware must be performed using the current Becker Content Manager.
The checks for updates on launching the Becker Content Manager must be activated in the "Settings" menu (see attachment). To update the
navigation software, it may be necessary to perform a free-of-charge update of the map data at the same time. Detailed information can be
found at www.beckermappilot.com. The update process can take up to several hours depending on your Internet connection.
- As a remedy until the software becomes available, voice input can be used to enter the address and set it as a destination.2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 3912010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 392
Attachments
Symptoms
Mercedes Benz C 63 AMG Technical Service Bulletin #LI82-61_P-055955 Navigation - Becker(R) MAP PILOT Freezes/Slow/Delayed Response Becker MAP PILOT: Boots only as far as Becker logo, navigation screen freezes, reacts with a delay,
Mercedes Benz C 63 AMG Technical Service Bulletin #LI82-61_P-055955
Navigation - Becker(R) MAP PILOT Freezes/Slow/Delayed Response
Becker MAP PILOT: Boots only as far as Becker logo, navigation screen freezes, reacts with a delay, TMC unavailable in UK
Topic number L182.61-P-055955
Version 1
Design group 82.61 Auto pilot system (APS), Audio 30 APS
Date 04-24-2013
Validity Model 117, 166, 172, 176, 204, 207, 212, 218, 242, 246
with Becker MAP PILOT (code 509) or preinstallation for
Becker MAP PILOT (code 508)
Reason for change
Complaint:
- The navigation function boots only as far as the Becker logo.
- The display in the navigation function freezes.
- The startup time of the navigation function takes a long time (up to 60 seconds).
- The display responds with a delay when the navigation function is operated.
Attachments
Date: 1304242010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 389
Cause:
Software in navigation module (A2/30).
Remedy:
Perform the following software updates in the navigation module (A2/30):
1.) Update interface software (Automotive Software) in navigation module (A2/30) to version 12/21.00 (A 166 902 73 04) or higher using
XENTRY Diagnostics. The software is available as of XENTRY Diagnostics Release 09/12.
2.) Update firmware in navigation module (A2/30) to version R22.3.1205 (available since Week 37/12) or higher using Becker Content Manager.
3.) Update navigation software (PND software) in navigation module (A2/30) to version 2.0.50 (available since Week 37/12) or higher using
Becker Content Manager.
Note:
The updates of the navigation software (PND software) including firmware must be performed using the current Becker Content Manager. The
checks for updates on launching the Becker Content Manager must be activated in the "Settings" menu (see attachment). To update the
navigation software, it may be necessary to perform a free-of-charge update of the map data at the same time. Detailed information can be found
at www.beckermappilot.com. The update process can take up to several hours depending on your Internet connection.
Attachments2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 390
Symptoms
Navigation - Becker(R) MAP PILOT Freezes/Slow/Delayed Response
Becker MAP PILOT: Boots only as far as Becker logo, navigation screen freezes, reacts with a delay, TMC unavailable in UK
Topic number L182.61-P-055955
Version 1
Design group 82.61 Auto pilot system (APS), Audio 30 APS
Date 04-24-2013
Validity Model 117, 166, 172, 176, 204, 207, 212, 218, 242, 246
with Becker MAP PILOT (code 509) or preinstallation for
Becker MAP PILOT (code 508)
Reason for change
Complaint:
- The navigation function boots only as far as the Becker logo.
- The display in the navigation function freezes.
- The startup time of the navigation function takes a long time (up to 60 seconds).
- The display responds with a delay when the navigation function is operated.
Attachments
Date: 1304242010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 389
Cause:
Software in navigation module (A2/30).
Remedy:
Perform the following software updates in the navigation module (A2/30):
1.) Update interface software (Automotive Software) in navigation module (A2/30) to version 12/21.00 (A 166 902 73 04) or higher using
XENTRY Diagnostics. The software is available as of XENTRY Diagnostics Release 09/12.
2.) Update firmware in navigation module (A2/30) to version R22.3.1205 (available since Week 37/12) or higher using Becker Content Manager.
3.) Update navigation software (PND software) in navigation module (A2/30) to version 2.0.50 (available since Week 37/12) or higher using
Becker Content Manager.
Note:
The updates of the navigation software (PND software) including firmware must be performed using the current Becker Content Manager. The
checks for updates on launching the Becker Content Manager must be activated in the "Settings" menu (see attachment). To update the
navigation software, it may be necessary to perform a free-of-charge update of the map data at the same time. Detailed information can be found
at www.beckermappilot.com. The update process can take up to several hours depending on your Internet connection.
Attachments2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 390
Symptoms
Mercedes Benz C 63 AMG Technical Service Bulletin #LI82-85_P-055696 Date: 130326 COMAND(R) - No Sound, 'Device Unavailable' Displayed COMAND: No sound, SDARS message in central display "Device Unavailable"
Mercedes Benz C 63 AMG Technical Service Bulletin #LI82-85_P-055696
Date: 130326
COMAND(R) - No Sound, 'Device Unavailable' Displayed
COMAND: No sound, SDARS message in central display "Device Unavailable"
Topic number
Version
1
Design group 82.85 Navigation and communication Systems (CNS,
ICS, COMAND, FleetBoard)
Date 03-26-2013
Validity NTG4:
Model 207, 212, 218 with code 512 (COMAND with DVD
changer) or code 527 (COMAND) and code 536 ("Sirius"
satellite radio) and code 808 (Model year 2008) or code
809 (Model year 2009) or code 800 (Model year 2010)
or code 801 (Model year 2011) or code 802 (Model year
2012) without code 088 (Control code for NTG4.5)
Model 204 with code 512 (COMAND with DVD changer)
or code 527 (COMAND) and code 536 ("Sirius" satellite
radio) and code 808 (Model year 2008) or code 809 (Mo-
del year 2009) or code 800 (Model year 2010) or code
801 (Model year 2011)
Reason for change
Complaint:
Intermittently no audio output, regardless of the selected audio source. When the "Sirius" satellite radio is selected, the message "Device
Unavailable" appears in the central display.
The fault is usually rectified after an ignition cycle.
Cause:
Software release 11/07 00 of Sirius satellite radio control unit with a HW number of A171 870 XX XX.
Remedy:
Software update of "Sirius" satellite radio to the software release 08/49 00.
This is done by means of control unit programming using Xentry Diagnostics in the "SDAR - Satellite Digital Audio Radio (N87/5)" control unit
under the Adaptations tab.
Note:
To install the software, Xentry Diagnostics version 11/2012 or higher must be installed on the Star Diagnosis unit and used with:
^ Telematics CD 03/2011 (A 212 827 72 59) for model 207, 212, 218
^ Telematics CD 03/2011 (A 204 827 95 59) for model 2042010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 388
Symptoms
Date: 130326
COMAND(R) - No Sound, 'Device Unavailable' Displayed
COMAND: No sound, SDARS message in central display "Device Unavailable"
Topic number
Version
1
Design group 82.85 Navigation and communication Systems (CNS,
ICS, COMAND, FleetBoard)
Date 03-26-2013
Validity NTG4:
Model 207, 212, 218 with code 512 (COMAND with DVD
changer) or code 527 (COMAND) and code 536 ("Sirius"
satellite radio) and code 808 (Model year 2008) or code
809 (Model year 2009) or code 800 (Model year 2010)
or code 801 (Model year 2011) or code 802 (Model year
2012) without code 088 (Control code for NTG4.5)
Model 204 with code 512 (COMAND with DVD changer)
or code 527 (COMAND) and code 536 ("Sirius" satellite
radio) and code 808 (Model year 2008) or code 809 (Mo-
del year 2009) or code 800 (Model year 2010) or code
801 (Model year 2011)
Reason for change
Complaint:
Intermittently no audio output, regardless of the selected audio source. When the "Sirius" satellite radio is selected, the message "Device
Unavailable" appears in the central display.
The fault is usually rectified after an ignition cycle.
Cause:
Software release 11/07 00 of Sirius satellite radio control unit with a HW number of A171 870 XX XX.
Remedy:
Software update of "Sirius" satellite radio to the software release 08/49 00.
This is done by means of control unit programming using Xentry Diagnostics in the "SDAR - Satellite Digital Audio Radio (N87/5)" control unit
under the Adaptations tab.
Note:
To install the software, Xentry Diagnostics version 11/2012 or higher must be installed on the Star Diagnosis unit and used with:
^ Telematics CD 03/2011 (A 212 827 72 59) for model 207, 212, 218
^ Telematics CD 03/2011 (A 204 827 95 59) for model 2042010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 388
Symptoms
Mercedes Benz C 63 AMG Technical Service Bulletin #LI33-30_P-055908 Date: 130412 Drivetrain - Noises at Full Lock From Front Axle Area Squeaking noise emanating from area of front axle at full steering lock
Mercedes Benz C 63 AMG Technical Service Bulletin #LI33-30_P-055908
Date: 130412
Drivetrain - Noises at Full Lock From Front Axle Area
Squeaking noise emanating from area of front axle at full steering lock
Topic number L133.30-P-055908
Version 1
Design group 33.30 Final drive, differential, drive shaft
Date 04-12-2013
Validity Models: All Mercedes-Benz cars with front-wheel drive
and 4x4 vehicles
Reason for change
Complaint:
Noises (squeaking) at full steering lock from the area of the front axle.
Cause:
The painting of the rubber boot during production can result in a squeaking noise in the area of the outer joints at full lock.
Remedy:
Raise the vehicle at the front axle, then turn the steering wheel to full lock on both sides while rotating the wheels by hand. If there is a squeaking
noise near the full lock position, the following work procedure is to be performed:
1. Clean boots on left and right outer joints.
2. Coat boots on left and right outer joints with lubricant A 000 989 36 60*.
Note:
Do not replace the side shafts on account of this complaint.
Symptoms2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 387
Parts
Work units
Date: 130412
Drivetrain - Noises at Full Lock From Front Axle Area
Squeaking noise emanating from area of front axle at full steering lock
Topic number L133.30-P-055908
Version 1
Design group 33.30 Final drive, differential, drive shaft
Date 04-12-2013
Validity Models: All Mercedes-Benz cars with front-wheel drive
and 4x4 vehicles
Reason for change
Complaint:
Noises (squeaking) at full steering lock from the area of the front axle.
Cause:
The painting of the rubber boot during production can result in a squeaking noise in the area of the outer joints at full lock.
Remedy:
Raise the vehicle at the front axle, then turn the steering wheel to full lock on both sides while rotating the wheels by hand. If there is a squeaking
noise near the full lock position, the following work procedure is to be performed:
1. Clean boots on left and right outer joints.
2. Coat boots on left and right outer joints with lubricant A 000 989 36 60*.
Note:
Do not replace the side shafts on account of this complaint.
Symptoms2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 387
Parts
Work units
Mercedes Benz C 63 AMG Technical Service Bulletin #LI82-85_P-055695 Date: 130228 COMAND(R) - Doesn't Start, Can't Be Operated, Dark Display COMAND: Does not start, cannot be operated, COMAND display remains dark
Mercedes Benz C 63 AMG Technical Service Bulletin #LI82-85_P-055695
Date: 130228
COMAND(R) - Doesn't Start, Can't Be Operated, Dark Display
COMAND: Does not start, cannot be operated, COMAND display remains dark
Topic number L182.85-P-055695
Version 1
Design group 82.85 Navigation and communication Systems (CNS,
ICS, COMAND, FleetBoard)
Date 02-28-2013
Validity NTG4.5:
Model 207, 212, 218 with code 088 or code 803 and code
512 (COMAND Online with integrated 6-disk DVD chan-
ger) or code 526 (COMAND Online without navigation) or
code 527 (COMAND Online) or code 528 (COMAND On-
line without navigation)
Model 166, 172, 176, 204, 246, 463 with code 802 or co-
de 803 and code 512 (COMAND Online with integrated
6-disk DVD changer) or code 526 (COMAND Online wi-
thout navigation) or code 527 (COMAND Online) or code
528 (COMAND Online without navigation)
Reason for change
Complaint:
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated.
Note:
The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
Cause:
Software release of COMAND control unit (A4013)
Remedy:
1. Disconnect the power supply of the COMAND unit for a short period of time (approx. 1 mm). Following this the problem is rectified, but may
reoccur.
2. Perform a software update of the COMAND unit (A4013).
Note:
Replacing the COMAND unit does not remedy the problem!2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 386
The complaint is permanently rectified with the following software updates:
^ For vehicle models 207, 212, 218 with code 088: Software update of COMAND control unit (A4013) to software release 12/47 00 or higher
^ For vehicle models 166,172, 204, 246 with code 802: Software update of COMAND control unit (A4013) to software release 12/47 00 or higher
^ For vehicle models 166, 172, 176, 204, 207, 212, 218, 246, 463 with code 803: Software update of COMAND control unit (A4013) to software
release 12/36 00 or higher
Note:
The software will be available with Xentry Diagnostics version 03/2013 and Telematics DVD 03/13 (A 166 827 1159).
Symptoms
Date: 130228
COMAND(R) - Doesn't Start, Can't Be Operated, Dark Display
COMAND: Does not start, cannot be operated, COMAND display remains dark
Topic number L182.85-P-055695
Version 1
Design group 82.85 Navigation and communication Systems (CNS,
ICS, COMAND, FleetBoard)
Date 02-28-2013
Validity NTG4.5:
Model 207, 212, 218 with code 088 or code 803 and code
512 (COMAND Online with integrated 6-disk DVD chan-
ger) or code 526 (COMAND Online without navigation) or
code 527 (COMAND Online) or code 528 (COMAND On-
line without navigation)
Model 166, 172, 176, 204, 246, 463 with code 802 or co-
de 803 and code 512 (COMAND Online with integrated
6-disk DVD changer) or code 526 (COMAND Online wi-
thout navigation) or code 527 (COMAND Online) or code
528 (COMAND Online without navigation)
Reason for change
Complaint:
The COMAND unit does not start or the COMAND display remains dark. The COMAND unit cannot be operated.
Note:
The problem disappears after a lengthy idle period (>6h) or after interrupting the power supply (circuit 30).
Cause:
Software release of COMAND control unit (A4013)
Remedy:
1. Disconnect the power supply of the COMAND unit for a short period of time (approx. 1 mm). Following this the problem is rectified, but may
reoccur.
2. Perform a software update of the COMAND unit (A4013).
Note:
Replacing the COMAND unit does not remedy the problem!2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 386
The complaint is permanently rectified with the following software updates:
^ For vehicle models 207, 212, 218 with code 088: Software update of COMAND control unit (A4013) to software release 12/47 00 or higher
^ For vehicle models 166,172, 204, 246 with code 802: Software update of COMAND control unit (A4013) to software release 12/47 00 or higher
^ For vehicle models 166, 172, 176, 204, 207, 212, 218, 246, 463 with code 803: Software update of COMAND control unit (A4013) to software
release 12/36 00 or higher
Note:
The software will be available with Xentry Diagnostics version 03/2013 and Telematics DVD 03/13 (A 166 827 1159).
Symptoms
Mercedes Benz C 63 AMG Technical Service Bulletin #LI77-00_P-055046 Body - Moisture In Area of A-Pillar Trim/Headliner Moisture in area of A-pillar trim/headliner at front left or right
Mercedes Benz C 63 AMG Technical Service Bulletin #LI77-00_P-055046
Body - Moisture In Area of A-Pillar Trim/Headliner
Moisture in area of A-pillar trim/headliner at front left or right
Topic number LI77.00-P-055046
Version 1
Design group 77.00 General
Date 01-16-2013
Validity 204 / 216 / 218 / 212 / GLK / 221 / 205 / 213 with code 414 without panoramic roof.
Reason for change Country distribution expanded
Complaint:
Moisture in area of A-pillar trim/headliner at front left or right.
Cause:
A-pillar water drain grommet in area of wheel arch.
Remedy:
Replace water drain grommet.
Symptoms
Date: 1301162010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 385
Parts
Work units
Body - Moisture In Area of A-Pillar Trim/Headliner
Moisture in area of A-pillar trim/headliner at front left or right
Topic number LI77.00-P-055046
Version 1
Design group 77.00 General
Date 01-16-2013
Validity 204 / 216 / 218 / 212 / GLK / 221 / 205 / 213 with code 414 without panoramic roof.
Reason for change Country distribution expanded
Complaint:
Moisture in area of A-pillar trim/headliner at front left or right.
Cause:
A-pillar water drain grommet in area of wheel arch.
Remedy:
Replace water drain grommet.
Symptoms
Date: 1301162010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 385
Parts
Work units
Mercedes Benz C 63 AMG Technical Service Bulletin #S-40_00-77 Steering/Suspension - Wheel Alignment Data
Mercedes Benz C 63 AMG Technical Service Bulletin #S-40_00-77
Steering/Suspension - Wheel Alignment Data
Date: 1212062010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 384
Date: December 6, 2012
Order No.: S-B-40.00/77
Group: 40
SUBJECT: MY-All, Models All
Wheel Alignment Data
In order to ensure the accuracy of our MKS alignment process, all ride height data must be transferred to the MKS alignment console via the
required Romess docking station. Effective repair date February 1, 2013, any wheel alignments performed with manually entered ride height data
may be subject to debit.
NOTE:
As in Figure 1, an "ed" after the vehicle axle level indicates data has been entered manually, which is not acceptable.
Steering/Suspension - Wheel Alignment Data
Date: 1212062010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 384
Date: December 6, 2012
Order No.: S-B-40.00/77
Group: 40
SUBJECT: MY-All, Models All
Wheel Alignment Data
In order to ensure the accuracy of our MKS alignment process, all ride height data must be transferred to the MKS alignment console via the
required Romess docking station. Effective repair date February 1, 2013, any wheel alignments performed with manually entered ride height data
may be subject to debit.
NOTE:
As in Figure 1, an "ed" after the vehicle axle level indicates data has been entered manually, which is not acceptable.
Mercedes Benz C 63 AMG Technical Service Bulletin #LI91-40_P-0535723 Restraints - Noise From Seat Belt Height Adjustment Noise from seat belt height adjustment
Mercedes Benz C 63 AMG Technical Service Bulletin #LI91-40_P-0535723
Restraints - Noise From Seat Belt Height Adjustment
Noise from seat belt height adjustment
Topic number LI91.40-P-053572
Version 3
Design group 91.40 Seat belts, emergency tensioning retractors
Date 11-27-2012
Validity W 204 as of facelift (code 802), S 204 as of facelift (code 802), X 204, model series 246, W 166, X 166
Reason for change Validity extended to include model series W166 and X166
Complaint:
Creaking noise from left or right front seat belt height adjustment mechanism.
Cause:
Friction between seat belt height adjustment journal in guide slot.
Remedy:
Date: 1211272010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 383
^ Remove B-pillar trim
^ Apply a small quantity of lubricant between the seat belt height adjustment journal and the guide slot (Pic_1) using a thin, pointed implement
such as a needle
^ Install B-pillar trim
Note:
Do not replace the seat belt!
Attachments
Symptoms
Parts
Restraints - Noise From Seat Belt Height Adjustment
Noise from seat belt height adjustment
Topic number LI91.40-P-053572
Version 3
Design group 91.40 Seat belts, emergency tensioning retractors
Date 11-27-2012
Validity W 204 as of facelift (code 802), S 204 as of facelift (code 802), X 204, model series 246, W 166, X 166
Reason for change Validity extended to include model series W166 and X166
Complaint:
Creaking noise from left or right front seat belt height adjustment mechanism.
Cause:
Friction between seat belt height adjustment journal in guide slot.
Remedy:
Date: 1211272010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 383
^ Remove B-pillar trim
^ Apply a small quantity of lubricant between the seat belt height adjustment journal and the guide slot (Pic_1) using a thin, pointed implement
such as a needle
^ Install B-pillar trim
Note:
Do not replace the seat belt!
Attachments
Symptoms
Parts
Mercedes Benz C 63 AMG Technical Service Bulletin #LI54-71_P-055558 Collision Avoidance - Lane Keeping Assist Inoperative
Mercedes Benz C 63 AMG Technical Service Bulletin #LI54-71_P-055558
Collision Avoidance - Lane Keeping Assist Inoperative
Lane Keeping Assist inoperative
Date: 1301252010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Topic number L154.71-P-055558
Version 1
Design group 54.71 Lane assist
Date 01-25-2013
Validity Model 204.012#ft with code 803 and 238/476
Page 382
Reason for change
Complaint:
When driving over a lane marking the following message appears in the multifunction display:
- "Active Lane Keeping Assist Inoperative" (code 238)
- "Lane Keeping Assist Inoperative" (code 476)
Cause:
Software release of central gateway (ZGW/CGW) control unit
Remedy:
- Install Xentry version 11/2012 with add-on 2646 or higher
- Update software of central gateway (ZGW/CGW) control unit
Symptoms
Work units
Collision Avoidance - Lane Keeping Assist Inoperative
Lane Keeping Assist inoperative
Date: 1301252010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Topic number L154.71-P-055558
Version 1
Design group 54.71 Lane assist
Date 01-25-2013
Validity Model 204.012#ft with code 803 and 238/476
Page 382
Reason for change
Complaint:
When driving over a lane marking the following message appears in the multifunction display:
- "Active Lane Keeping Assist Inoperative" (code 238)
- "Lane Keeping Assist Inoperative" (code 476)
Cause:
Software release of central gateway (ZGW/CGW) control unit
Remedy:
- Install Xentry version 11/2012 with add-on 2646 or higher
- Update software of central gateway (ZGW/CGW) control unit
Symptoms
Work units
Mercedes Benz C 63 AMG Technical Service Bulletin #S-14_00-31 Emissions - I/m Dynamometer Emissions Testing
Mercedes Benz C 63 AMG Technical Service Bulletin #S-14_00-31
Emissions - I/m Dynamometer Emissions Testing
Date: February 1, 2013
Order No: S-B-14.00/31
Supersedes: S-SI-MBNA-14/12A, May 1998
Group: 14
Revision a:
Updated to include model application guide for I/M 240 dynamometer testing
SUBJECT:
MY-All, Models All
I/M 240 Emissions Testing on Dynamometer
The enhanced Inspection/Maintenance emission testing program (I/M 240) is in effect in several states.
It is recommended that all vehicles be tested on a 4-wheel dynamometer.
The following vehicle may be tested on a 2-wheel dynamometer:
^ Mercedes-Benz vehicles that are 2WD and not equipped with Acceleration Slip Regulation (ASR)
^ Mercedes-Benz Maybach and smart vehicles that are 2WD and have "Dyno-Mode" capability (must be activated)
The following vehicles must be tested on a 4-wheel dynamometer:
^ Mercedes-Benz vehicles equipped with ASR
^ Mercedes-Benz vehicles equipped with 4MATIC
^ Mercedes-Benz vehicles that are 2WD and do not have "Dyno-Mode" capability
Date: 1302012010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Please see Attachment 1 for a list of vehicles that must be tested on a 4-wheel dynamometer.
Page 3802010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 381
Please see Attachment 2 for a list of vehicles with "Dyno-Mode" capability and the activation procedure.
According to US Environmental Protection Agency (EPA) procedures, if an emissions inspector has difficulty performing the I/M 240 test on a
2-wheel dynamometer, the following should be considered:
^ Test the vehicle on a 4-wheel dynamometer, or
^ Perform an optional emission test at idle +2500 rpm
An emissions inspector should also consider the options above if they are uncertain about the Dyno-M ode activation procedure or is uncertain about
which vehicles can operate on a 2-wheel dynamometer.
Attachment 1: Vehicles That Must be Tested on a 4-Wheel Dynamometer
Please refer to the Vehicles Operator's Manual for details regarding ASR and 4MATIC.
Attachment 2: Dyno-Mode Activation Procedure for Operation of a 2WD Vehicle on a 2- Wheel Dynamometer
Emissions - I/m Dynamometer Emissions Testing
Date: February 1, 2013
Order No: S-B-14.00/31
Supersedes: S-SI-MBNA-14/12A, May 1998
Group: 14
Revision a:
Updated to include model application guide for I/M 240 dynamometer testing
SUBJECT:
MY-All, Models All
I/M 240 Emissions Testing on Dynamometer
The enhanced Inspection/Maintenance emission testing program (I/M 240) is in effect in several states.
It is recommended that all vehicles be tested on a 4-wheel dynamometer.
The following vehicle may be tested on a 2-wheel dynamometer:
^ Mercedes-Benz vehicles that are 2WD and not equipped with Acceleration Slip Regulation (ASR)
^ Mercedes-Benz Maybach and smart vehicles that are 2WD and have "Dyno-Mode" capability (must be activated)
The following vehicles must be tested on a 4-wheel dynamometer:
^ Mercedes-Benz vehicles equipped with ASR
^ Mercedes-Benz vehicles equipped with 4MATIC
^ Mercedes-Benz vehicles that are 2WD and do not have "Dyno-Mode" capability
Date: 1302012010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Please see Attachment 1 for a list of vehicles that must be tested on a 4-wheel dynamometer.
Page 3802010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 381
Please see Attachment 2 for a list of vehicles with "Dyno-Mode" capability and the activation procedure.
According to US Environmental Protection Agency (EPA) procedures, if an emissions inspector has difficulty performing the I/M 240 test on a
2-wheel dynamometer, the following should be considered:
^ Test the vehicle on a 4-wheel dynamometer, or
^ Perform an optional emission test at idle +2500 rpm
An emissions inspector should also consider the options above if they are uncertain about the Dyno-M ode activation procedure or is uncertain about
which vehicles can operate on a 2-wheel dynamometer.
Attachment 1: Vehicles That Must be Tested on a 4-Wheel Dynamometer
Please refer to the Vehicles Operator's Manual for details regarding ASR and 4MATIC.
Attachment 2: Dyno-Mode Activation Procedure for Operation of a 2WD Vehicle on a 2- Wheel Dynamometer
Mercedes Benz C 63 AMG Technical Service Bulletin #S-98_00-31 Date: 130109 Body - Cleaning Tin-Plated Surfaces
Mercedes Benz C 63 AMG Technical Service Bulletin #S-98_00-31
Date: 130109
Body - Cleaning Tin-Plated Surfaces
Date: January 9, 2013
Order No.: S-B-98.00/31
Group: 98
SUBJECT: MY-All, Models All
Cleaning Tin-Plated Surfaces
Prior to painting tin-plated surfaces do the following:
Procedure
1. Heat with an infrared portable radiant drying unit for approximately 15 minutes.
2. After the surface has cooled sufficiently, clean the area thoroughly with sheet-metal cleaner or degreasing agent.
3. Paint with approved painting material.
Reference http://aftersales.mercedes-benz.com, and S-B-98.00/13T (or latest version).
Date: 130109
Body - Cleaning Tin-Plated Surfaces
Date: January 9, 2013
Order No.: S-B-98.00/31
Group: 98
SUBJECT: MY-All, Models All
Cleaning Tin-Plated Surfaces
Prior to painting tin-plated surfaces do the following:
Procedure
1. Heat with an infrared portable radiant drying unit for approximately 15 minutes.
2. After the surface has cooled sufficiently, clean the area thoroughly with sheet-metal cleaner or degreasing agent.
3. Paint with approved painting material.
Reference http://aftersales.mercedes-benz.com, and S-B-98.00/13T (or latest version).
Mercedes Benz C 63 AMG Technical Service Bulletin #S-42_15-122 Date: 121213 Brakes - Brake Rotors Treated With Zinc Dust Spray Paint
Mercedes Benz C 63 AMG Technical Service Bulletin #S-42_15-122
Date: 121213
Brakes - Brake Rotors Treated With Zinc Dust Spray Paint
Date: December 13, 2012
Order No.: S-B-42.15/122
Group: 42
SUBJECT: MY-All, Models 163, 164, 166, 170, 171, 172, 197, 202, 203, 204, 207, 208, 209, 210, 211, 212, 215, 216, 218, 219, 220, 221, 230,
231, 245, 251, 463
Brake Disks Treated with Zinc Dust Spray Paint
Spray brake disk friction rings (Figure 1) of vehicles parked for an extended time with zinc dust spray paint. Apply it to various points on the outside
and inside throughout the brake rotors. By turning the wheel or moving the vehicle a few yards, the dust will spread across the entire friction ring.
This zinc dust is essential in protecting from corrosion and preventing shuddering and squeaking.2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 379
Parts Information
Date: 121213
Brakes - Brake Rotors Treated With Zinc Dust Spray Paint
Date: December 13, 2012
Order No.: S-B-42.15/122
Group: 42
SUBJECT: MY-All, Models 163, 164, 166, 170, 171, 172, 197, 202, 203, 204, 207, 208, 209, 210, 211, 212, 215, 216, 218, 219, 220, 221, 230,
231, 245, 251, 463
Brake Disks Treated with Zinc Dust Spray Paint
Spray brake disk friction rings (Figure 1) of vehicles parked for an extended time with zinc dust spray paint. Apply it to various points on the outside
and inside throughout the brake rotors. By turning the wheel or moving the vehicle a few yards, the dust will spread across the entire friction ring.
This zinc dust is essential in protecting from corrosion and preventing shuddering and squeaking.2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 379
Parts Information
Mercedes Benz C 63 AMG Technical Service Bulletin #LI88-70_P-0502282 Body - Meow/Whistle Noise After Retracting/Extending Mirrors Noises after retracting/extending the outside mirror (meow noises)
Mercedes Benz C 63 AMG Technical Service Bulletin #LI88-70_P-0502282
Body - Meow/Whistle Noise After Retracting/Extending Mirrors
Noises after retracting/extending the outside mirror (meow noises)
Topic number LI88.70-P-050228
Version 2
Design group 88.70 Exterior mirrors
Date 12-21-2012
Validity Model series 204 with code 500
Date: 1212212010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Model series 207 with code 249
Model series 212 with code 249
Model series 218.3 with code 249
Model series 172 up to VIN end no. F 051 659
Reason for change
Complaint:
The electric folding outside mirror makes noises (whistling noise / meow noise) after reaching the end position.
Cause:
Electric motor continues to be energized after reaching end position.
This can cause audible vibrations in the folding motor (whistling/meow noise)
Remedy:
Retrofitting of a stall current module in the problem mirror:
Note:
Figure 2 shows the stall current module already installed in the cable set of the outside mirror
^ Remove service flap in door lining
^ Unplug connector of outside mirror from door control unit
^ Unlock connector (A) using a screwdriver (1) and pull off white cover (B) (2) => see Figure 1
^ Connections to be made => see Figure 1
^ Unpin pin 4 of connector (A) and connect to slot 2 of the enclosed coupling (C)
^ Unpin pin 5 of connector (A) and connect to slot 1 of the enclosed coupling (C)
^ Connect blue cable of stall current module (D) to slot 4 of connector (A)
^ Connect white/blue cable of stall current module (D) to slot 5 of connector (A)
^ Connect coupling (C) with connector (E) of stall current module (D) and fit white cover (B) on connector (A)
^ Finished assembly, see Figure 2
^ Reconnect the connectors to the door control unit
^ Secure stall current module (D) with adhesive tape or a cable tie to prevent noise
^ Perform function test and then install service flap
Attachments
Symptoms
Page 3762010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Parts
WIS-References
Page 3772010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 378
Attachments
Body - Meow/Whistle Noise After Retracting/Extending Mirrors
Noises after retracting/extending the outside mirror (meow noises)
Topic number LI88.70-P-050228
Version 2
Design group 88.70 Exterior mirrors
Date 12-21-2012
Validity Model series 204 with code 500
Date: 1212212010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Model series 207 with code 249
Model series 212 with code 249
Model series 218.3 with code 249
Model series 172 up to VIN end no. F 051 659
Reason for change
Complaint:
The electric folding outside mirror makes noises (whistling noise / meow noise) after reaching the end position.
Cause:
Electric motor continues to be energized after reaching end position.
This can cause audible vibrations in the folding motor (whistling/meow noise)
Remedy:
Retrofitting of a stall current module in the problem mirror:
Note:
Figure 2 shows the stall current module already installed in the cable set of the outside mirror
^ Remove service flap in door lining
^ Unplug connector of outside mirror from door control unit
^ Unlock connector (A) using a screwdriver (1) and pull off white cover (B) (2) => see Figure 1
^ Connections to be made => see Figure 1
^ Unpin pin 4 of connector (A) and connect to slot 2 of the enclosed coupling (C)
^ Unpin pin 5 of connector (A) and connect to slot 1 of the enclosed coupling (C)
^ Connect blue cable of stall current module (D) to slot 4 of connector (A)
^ Connect white/blue cable of stall current module (D) to slot 5 of connector (A)
^ Connect coupling (C) with connector (E) of stall current module (D) and fit white cover (B) on connector (A)
^ Finished assembly, see Figure 2
^ Reconnect the connectors to the door control unit
^ Secure stall current module (D) with adhesive tape or a cable tie to prevent noise
^ Perform function test and then install service flap
Attachments
Symptoms
Page 3762010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Parts
WIS-References
Page 3772010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 378
Attachments
Mercedes Benz C 63 AMG Technical Service Bulletin #LI72-40_P-0550452 Date: 1301072010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985) Page 373 Body/Electrical - Various Door Control Function Failures
Mercedes Benz C 63 AMG Technical Service Bulletin #LI72-40_P-0550452
Date: 1301072010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 373
Body/Electrical - Various Door Control Function Failures
Various function failures in the door control
Topic number LI72.40-P-055045
Version 2
Design group 72.40 Door control
Date 01-07-2013
Validity MODEL 166 with code 803 up to VIN end number A168336
MODEL 172 with code 803 up to VIN end number F062354
MODEL 176 with code 803 up to VIN end number J038712
MODEL 204 with code 803 up to VIN end number A824928
MODEL 204 with code 803 up to VIN end number G062313
MODEL 204 with code 803 up to VIN end number L218393
MODEL 204 with code 803 up to VIN end number R273380
MODEL 207 with code 803 up to VIN end number F209913
MODEL 212 with code 803 up to VIN end number A731976
MODEL 212 with code 803 up to VIN end number L093279
MODEL 218 with code 803 up to VIN end number A081880
MODEL 231 with code 803 up to VIN end number F014916
MODEL 246 with code 803 up to VIN end number J132310
MODEL 246 with code 803 up to VIN end number N037020
Reason for change Validity, complaint and symptom supplemented
Complaint:
Various function failures in the door control (only front doors affected):
^ Automatic window raising not possible
^ Power window cannot be normalized
^ Automatic fold in/out function of outside mirror faulty
^ Malfunction of central locking
^ Actuation of illumination in doors faulty
^ Malfunction of seat adjustment
Notes:
^ The fault memory of the door control unit (DCU-xF) may contain stored fault codes that are listed under "Control unit/fault code" (see below).
^ In the event of a complaint, the fault is continuously present.
Cause:
Waking of the door control units with a simultaneous voltage dip in the power supply (< 5 V) can cause the above function failures under certain
circumstances.
Remedy:
1. Perform reset of affected door control unit (unplug connector 3 at DCU-xF for approx. 20 seconds)
2. Perform normalization of power window system.
3. Erase fault memory.
4. Check whether the fault was rectified by the reset.
5.
=> Fault not rectified: Continue with step 5.
=> Fault rectified: Continue with step 6.
Replace door control unit (DCU-xF).2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
6.
Page 374
Perform initial startup of door control unit: (Xentry Diagnostics => Control unit view => DCU-xF => Adaptations => Initial startup)
Symptoms2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 375
Control unit/fault code
Date: 1301072010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 373
Body/Electrical - Various Door Control Function Failures
Various function failures in the door control
Topic number LI72.40-P-055045
Version 2
Design group 72.40 Door control
Date 01-07-2013
Validity MODEL 166 with code 803 up to VIN end number A168336
MODEL 172 with code 803 up to VIN end number F062354
MODEL 176 with code 803 up to VIN end number J038712
MODEL 204 with code 803 up to VIN end number A824928
MODEL 204 with code 803 up to VIN end number G062313
MODEL 204 with code 803 up to VIN end number L218393
MODEL 204 with code 803 up to VIN end number R273380
MODEL 207 with code 803 up to VIN end number F209913
MODEL 212 with code 803 up to VIN end number A731976
MODEL 212 with code 803 up to VIN end number L093279
MODEL 218 with code 803 up to VIN end number A081880
MODEL 231 with code 803 up to VIN end number F014916
MODEL 246 with code 803 up to VIN end number J132310
MODEL 246 with code 803 up to VIN end number N037020
Reason for change Validity, complaint and symptom supplemented
Complaint:
Various function failures in the door control (only front doors affected):
^ Automatic window raising not possible
^ Power window cannot be normalized
^ Automatic fold in/out function of outside mirror faulty
^ Malfunction of central locking
^ Actuation of illumination in doors faulty
^ Malfunction of seat adjustment
Notes:
^ The fault memory of the door control unit (DCU-xF) may contain stored fault codes that are listed under "Control unit/fault code" (see below).
^ In the event of a complaint, the fault is continuously present.
Cause:
Waking of the door control units with a simultaneous voltage dip in the power supply (< 5 V) can cause the above function failures under certain
circumstances.
Remedy:
1. Perform reset of affected door control unit (unplug connector 3 at DCU-xF for approx. 20 seconds)
2. Perform normalization of power window system.
3. Erase fault memory.
4. Check whether the fault was rectified by the reset.
5.
=> Fault not rectified: Continue with step 5.
=> Fault rectified: Continue with step 6.
Replace door control unit (DCU-xF).2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
6.
Page 374
Perform initial startup of door control unit: (Xentry Diagnostics => Control unit view => DCU-xF => Adaptations => Initial startup)
Symptoms2010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Page 375
Control unit/fault code
Mercedes Benz C 63 AMG Technical Service Bulletin #LI42-10_P-0513972 Brakes - Squeal Just Before Standstill Brake squeal just before standstill
Mercedes Benz C 63 AMG Technical Service Bulletin #LI42-10_P-0513972
Brakes - Squeal Just Before Standstill
Brake squeal just before standstill
Topic number LI42.10-P-051397
Version 2
Design group 42.10 Service brake
Date 01-09-2013
Date: 1301092010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Validity
Page 372
212.074/ 077/ 274/ 277 without code B07 (without AMG ceramic brake system)
218.374/ 974 without code B07 (without AMG ceramic brake system)
204.077 / 277 / 377
Reason for change
Validity extended
Complaint:
Brake squeal just before standstill
Note:
The noise comes from the rear axle
Brake squeal occurs frequently with cold and cooling brakes.
This can also occur in isolated case with brake systems at operating temperature.
Cause:
Frictional vibrations
Remedy:
1.
Install new rear axle brake pads
Symptoms
Parts
Work units
WIS-References
Brakes - Squeal Just Before Standstill
Brake squeal just before standstill
Topic number LI42.10-P-051397
Version 2
Design group 42.10 Service brake
Date 01-09-2013
Date: 1301092010 Mercedes Benz C 63 AMG Sedan (204.077) V8-6.3L (156.985)
Validity
Page 372
212.074/ 077/ 274/ 277 without code B07 (without AMG ceramic brake system)
218.374/ 974 without code B07 (without AMG ceramic brake system)
204.077 / 277 / 377
Reason for change
Validity extended
Complaint:
Brake squeal just before standstill
Note:
The noise comes from the rear axle
Brake squeal occurs frequently with cold and cooling brakes.
This can also occur in isolated case with brake systems at operating temperature.
Cause:
Frictional vibrations
Remedy:
1.
Install new rear axle brake pads
Symptoms
Parts
Work units
WIS-References